Royalton New York

This hotel is so outdated, it needs a complete refurb. No bar, no restaurant. Room was old and needs updating. Clean and tidy but no cups or glasses in the room, we had to ask for them and paper cups were supplied. Fridge but it was empty. Very limited cable tv channels. If you wanted water then you had to collect from reception, 2 small bottles per day. The only good thing about the hotel was its location to Times Square and the lovely fire in the reception. Certainly wouldn’t stay again and so dreadfully over priced.

Reading the reviews on here left me very anxious for my stay at The Royalton. Most of the negative reviews are factually fair: - Yes, the lobby no longer has a bar and restaurant. But unless you want a hotel that has this, it really doesn't matter. The lobby is warm, cosy and has a great ambience - a perfect place to sit to socialise and chill. - Yes, the rooms are a little dated and worn. Carpets aren't without marks and tears around the edges. The tiling in the bathroom could do with refreshing. However, the rooms are incredibly clean. This is not a dirty hotel. The beds are incredibly comfortable and the shower is decent. Housekeeping are superb, reliable and kept toiletries topped up throughout our stay. - Yes, there is a total lack of tea/coffee/water in the rooms. Again, unless you find this important it just isn't a deal breaker. The staff - reception, concierge and housekeeping - are incredibly friendly and welcoming and couldn't do enough to make guests feel at home. Special mention for Janine who was a warm and friendly face on check in. The location is incredible! So close to literally all of the main sights but just far enough off the crazy busyness of the main streets. This results in a really quiet nights sleep by Manhattan standards. This isn't five star luxury - nobody could argue it is - but the Royalton has a quiet charm, amazing staff and an unparalleled location. Clean beds and decent shower are two of my main needs and they tick this box too. I would honestly recommend this hotel so highly - a competitive price is the cherry on top!

My wife and I stayed in the royalton for 4 nights. The staff were very friendly and the helpful. The room we stayed in was room 908 the bed was very comfortable and changed everyday with clean sheets and clean bath towels in the bathroom. The heating in the room was excellent fridge was very handy. The hotel couldn't be in a better place for time square which was about 500 yards Grand central station is about 600 yards the empire state building is about a 10 minute walk Rocker feller centre is a 10 minute walk. There are bars and restaurants very close to the hotel overall we had a fantastic brake. Be prepared to walk the 5 days we were there we walked 48 miles you can get the subway but you will miss stuff. Central park is a 15 mins walk which is well worth a walk around the ice rink was there when we went.

Very lovely hotel, the staff are very friendly and the rooms were a good size and cleaned everyday. Very local to a lot of the attractions as well as the subway. It is a shame that the bar/restaurant is no longer open but there was plenty of choice around the area.

This is far from 4star, clearly something is going on. Some would say why didn’t you read the reviews but we were recommended the hotel after our friends stayed here 5years ago when I think the hotel was in its prime. This place is poor beyond belief, it’s dated, no bar or restaurant even though it looks like there once was one. Lobby is nice, staff a very friendly, the room was dusty on arrival and dated, again definitely not 4 star. The only thing going for this hotel is the location.