Lotte New York Palace & The Towers
New York City, New York
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About the Hotel
A peerless address for business, a glamorous setting for society weddings, and a treasured retreat for family holidays, Lotte New York Palace has long reigned as New York City’s most iconic and instantly recognizable hotel. Offering two remarkable experiences within The Palace and The Towers, this stately and historic landmark exudes sophistication and luxury in Midtown Manhattan. Timeless elegance meets modern-day luxury in our Palace guest rooms and suites, each a stylish and supremely comfortable urban oasis. Personalized service defines The Towers. This collection of luxurious guest rooms and suites offers upgraded amenities and occupies our top 14 floors.
Location
Lotte New York Palace & The Towers
455 Madison Avenue
New York City, New York
10022
Nearest Airport: LGA, JFK, EWR
Features and Amenities
- General Information
- Pet Friendly
- Non-Smoking Rooms
- Handicap Accessible Facilities
- Dining
- 24-Hour Room Service
- Wine Cellar
- Bar
- Bar & Lounge
- On-Site Amenities
- Concierge
- Spa on Property
- Fitness Center
- In-Room Spa Services
- In-Room Amenities
- In-Room Safes
- WiFi
- Activities
- Sightseeing
- Business
- Meeting Rooms
- Business Center
- Conference Facilities
- Family
- Babysitting
- Nearby
- Historic Sites
- Shopping
- Museums
- Restaurants
- Nightlife
- Parks
- Interests
- City
- Culture & Arts
- Hotels
- Signature Perks
Reviews for Lotte New York Palace & The Towers
Wonderful stay, will come back again!
Had such an elite experience at the Towers! From the doormen and bellmen, front desk and concierge, housekeeping and customer service, everyone went above and beyond to greet us at every interaction and made sure we were always smiling. Special shoutout to Clara, Kal, Norma, Diego, Syed, you guys made this trip so memorable and made us feel like VIP. P.S. ask George to serenade you as you wait for the cab he hailed you, he has the voice of a crooner❤️
Esra R
Amazing NY Hotel for Girls Trip April 2026
We came to NY from Chicago for a Girls Trip over Easter weekend and I would be remiss if I didn’t give a loud special shout out to Clara in Reception !! She was absolutely exceptional & even graciously upgraded our accommodation to a luxurious Suite!! Clara and also Norma were always extremely friendly greeting us every time we came in or were heading out & were Both super helpful with any and all of our needs. And I should mention we were a big group of 10 girls so there was always something that someone needed or forgot to bring lol I can’t recommend this hotel enough & Ask for Clara and Norma at Reception. I can promise you, you won’t forget it! We will def be back again :) With Love from Chicago, Elham <3
eyeballz111 - Chicago, Illinois
Amazing Hotel!
Clara and Norma were amazing, accommodating, and extremely helpful in getting us situated. Clara upgraded our room and made our girls trip amazing!
Rania J
Clara is amazing!
Clara was absolutely incredible. We did not expect this type of experience and it’s all because of her amazing service.
Lana M
The most epic trip at the beautiful hotel!!
Was pleasantly surprised with my room at the Lotte New York palace! The staff was absolutely amazing so friendly and accommodating. We especially love Clara who was so lovely and ended upgrading our rooms to the most beautiful suites we ever seen. We can’t wait to visit again and stay at this beautiful hotel!!
Amena S
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Our stay at the Lotte NY Palace was terrific! Have stayed there in the past and this hotel always delivers.
K.F.
