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A peerless address for business, a glamorous setting for society weddings, and a treasured retreat for family holidays, Lotte New York Palace has long reigned as New York City’s most iconic and instantly recognizable hotel. Offering two remarkable experiences within The Palace and The Towers, this stately and historic landmark exudes sophistication and luxury in Midtown Manhattan. Timeless elegance meets modern-day luxury in our Palace guest rooms and suites, each a stylish and supremely comfortable urban oasis. Personalized service defines The Towers. This collection of luxurious guest rooms and suites offers upgraded amenities and occupies our top 14 floors.
Lotte New York Palace & The Towers
455 Madison Avenue
New York City, New York
10022
Nearest Airport: LGA, JFK, EWR
Beautiful hotel and wonderful staff. Clara and Saleem were gracious and attentive. Already have our next stay booked.
Margaret S
The Lotte is absolutely beautiful, especially at Christmas! The staff is always so helpful and professional. We would especially like to shout out Clara and Rebecca in the Towers lobby for being absolutely exceptional! They were accommodating, thoughtful, friendly, and efficient! Looking forward to our next visit!
Flagal80 - TX
Wonderful stay at the Palace. Great room, staff, food, drinks, decorations. Been staying here for 25 years and will keep coming back.
Kevin H
Had a wonderful time staying in the heart of the holiday sights in New York City. All the staff was friendly and accommodating despite the crowds they dealt with. Christian Ribeiro at the Concierge desk was incredibly helpful addressing all our requests. And all with a smile 😊
Alexander F
The hotel is showing its age and the services have declined substantially since we stay there last. No coffee in the rooms and breakfast is insanely expensive if you can even get a table. I realize Xmas in NYC is crazy but they do nothing to mitigate the crowds from filling up the lobby and making it impossible to get around. Beds and pillows are not the most comfortable. We stayed in the towers for more luxury but did not get our money’s worth. Zero amenities.
MEilers - Tampa, Florida
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Our stay at the Lotte NY Palace was terrific! Have stayed there in the past and this hotel always delivers.
K.F.