Lotte New York Palace & The Towers

New York City, New York

9.8 Superior Luxury
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About the Hotel

A peerless address for business, a glamorous setting for society weddings, and a treasured retreat for family holidays, Lotte New York Palace has long reigned as New York City’s most iconic and instantly recognizable hotel. Offering two remarkable experiences within The Palace and The Towers, this stately and historic landmark exudes sophistication and luxury in Midtown Manhattan. Timeless elegance meets modern-day luxury in our Palace guest rooms and suites, each a stylish and supremely comfortable urban oasis. Personalized service defines The Towers. This collection of luxurious guest rooms and suites offers upgraded amenities and occupies our top 14 floors.

Location

Lotte New York Palace & The Towers
455 Madison Avenue
New York City, New York 10022

Nearest Airport: LGA, JFK, EWR

Features and Amenities

  • General Information
  • Pet Friendly
  • Non-Smoking Rooms
  • Handicap Accessible Facilities
  • Dining
  • 24-Hour Room Service
  • Wine Cellar
  • Bar
  • Bar & Lounge
  • On-Site Amenities
  • Concierge
  • Spa on Property
  • Fitness Center
  • In-Room Spa Services
  • In-Room Amenities
  • In-Room Safes
  • WiFi
  • Activities
  • Sightseeing
  • Business
  • Meeting Rooms
  • Business Center
  • Conference Facilities
  • Family
  • Babysitting
  • Nearby
  • Historic Sites
  • Shopping
  • Museums
  • Restaurants
  • Nightlife
  • Parks
  • Interests
  • City
  • Culture & Arts
  • Hotels
  • Signature Perks

Reviews for Lotte New York Palace & The Towers

Great

TripAdvisor Traveler Review Rating Reviewed 1 day ago

The Concierge who helped us Kal Naim was of great help and sooo nice and patient. Was really nice to have him take care of us. And the lady who received us for check in in the evening was really soo welcoming and sweet.

Anne-Marie C


Great stay at the Palace

TripAdvisor Traveler Review Rating Reviewed 2 days ago

We had a great stay at the Lotte Palace. Rebecca Villasenor was super helpful checking us in and out of the Towers section on the hotel.

Eric H


Excellent

TripAdvisor Traveler Review Rating Reviewed 2 days ago

Nice room. The room was big and comfortable. The staff, Clara she was very attentive and helpful.

Chatib B


5* experience

TripAdvisor Traveler Review Rating Reviewed 3 days ago

I love this hotel. Next to everything. Clara in the reception is a star!

Robert N - Stockholm, Sweden


Great experience! Shout out to Clara

TripAdvisor Traveler Review Rating Reviewed 3 days ago

This is a gorgeous hotel all staff very friendly and accommodating. My son brought me to NYC on a whim and booked us at the Lotte which I loved on sight. We were booked into the towers, I asked for a possible upgrade to a suite and Clara advised they were booked but she would keep a lookout. It wasn’t but a few minutes and she called the room and told me a suite had just opened up, she sent the bellman to help move us the suite. Carla was very sweet, efficient and went above and beyond to ensure a wonderful experience. The suite is beyond beautiful. Thank you so much Clara I appreciate you so much!

Chantel A


Read more reviews or write a review

Our stay at the Lotte NY Palace was terrific! Have stayed there in the past and this hotel always delivers.
K.F.


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