Lotte New York Palace & The Towers

Towers at Lotte is an exceptional hotel. The staff treat you like royalty. Especially, Rebecca at the towers. I followed her from the Waldorf Astoria to the Towers. She goes above and beyond to ensure I have an amazing stay. She truly takes great care. Love Cedrick salon and Ila Spa are in the hotel.

We had a wonderful stay at Lotte Hotel Seoul. The hotel was beautiful, spotless, and very comfortable. The location was excellent, and everything about our experience exceeded our expectations. A special thank you to Clara, who was incredibly kind, warm, and helpful throughout our stay. She went above and beyond to make us feel welcome and made our experience even more memorable. Her genuine hospitality and professionalism truly stood out. We highly recommend Lotte Hotel Seoul to anyone visiting Seoul, and we look forward to staying here again in the future. Thank you, Clara, and the entire team, for such an amazing experience!

I always love staying at The Towers of Lotte in New York. Live it that it's located in the middle of the city close to everything. People working there are always welcoming and warm. Rebecca at the Towers desk is always so helpful and gracious , always goes out of her way to help us on what we need. Housekeeping people are amazing, room service and other services are very quick . I am willing to stay at the towers of latte every time I'll be in New York...

Perfect location business and tourist, a pleasant atmosphere, rooms are so generous space , the value is a suite compared to the luxury hotel, the rooms are clean smell clean and most of all Rebecca on the front she’s so accommodating from checking in to check out and her contagious smile I her give 5 stars

The Towers at Lotte New York Palace gave my family and I a vacation we will never forget. We enjoyed the view from our luxurious suite, excitedly pointing out the areas of the city that we had visited earlier in the day and the places we hoped to visit during the remainder of our stay. The windows gave us an incredible vantage point of the city; and whether we were relaxing on the sofa, unwinding at the dining area, or lying down in bed, the view of the city and the comfort of our accommodations made us feel like we were floating in the clouds! This amazing hotel is conveniently located right next to historic St. Patrick’s Cathedral, with Rockefeller Center and Radio City Music Hall just a short walk away. We absolutely loved being able to unwind at the Summer Bar to enjoy a drink and take in the World Cup. I’d like to especially thank Rebecca Villaseñor for making our stay incredible. We felt right at home the moment she greeted us, and she truly went above and beyond to make us feel comfortable. We will undoubtedly return and look forward to working with her again.