Lotte New York Palace & The Towers
New York City, New York
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About the Hotel
A peerless address for business, a glamorous setting for society weddings, and a treasured retreat for family holidays, Lotte New York Palace has long reigned as New York City’s most iconic and instantly recognizable hotel. Offering two remarkable experiences within The Palace and The Towers, this stately and historic landmark exudes sophistication and luxury in Midtown Manhattan. Timeless elegance meets modern-day luxury in our Palace guest rooms and suites, each a stylish and supremely comfortable urban oasis. Personalized service defines The Towers. This collection of luxurious guest rooms and suites offers upgraded amenities and occupies our top 14 floors.
Location
Lotte New York Palace & The Towers
455 Madison Avenue
New York City, New York
10022
Nearest Airport: LGA, JFK, EWR
Features and Amenities
- General Information
- Pet Friendly
- Non-Smoking Rooms
- Handicap Accessible Facilities
- Dining
- 24-Hour Room Service
- Wine Cellar
- Bar
- Bar & Lounge
- On-Site Amenities
- Concierge
- Spa on Property
- Fitness Center
- In-Room Spa Services
- In-Room Amenities
- In-Room Safes
- WiFi
- Activities
- Sightseeing
- Business
- Meeting Rooms
- Business Center
- Conference Facilities
- Family
- Babysitting
- Nearby
- Historic Sites
- Shopping
- Museums
- Restaurants
- Nightlife
- Parks
- Interests
- City
- Culture & Arts
- Hotels
- Signature Perks
Reviews for Lotte New York Palace & The Towers
Home away from Home!!
Amazing stay at the LOTTE Towers!! Ryan and Clara at the Towers were so amazing and incredibly welcoming!! From helping us find restaurants to getting us tickets for shows, both Clara and Ryan were awesome!! We are sooo happy that we decided to stay at LOTTE Palace instead of the Plaza which is where we stayed last year - the personal touch to the service was something we’ve never experienced. Our entire family was happy. G. Grewal.
GURCHARAN S G
Incredible Customer Service
An amazing experience made possible with the help of Ryan and Clara from the towers, my family had an unforgettable stay at Lotte and will definitely be returning !!!
ria s
Amazing
My experience was amazing with the help of ryan and clara me and my familys time here was the best it could have been. I was here for my 17th birthday and they really made it unbelievable.
Romo S
The Best!
This is my home away from home. We visit every year and always happy to be back. Staff is always wonderful. Especially Clara, so warm and welcoming. Both Clara and Ryan went above and beyond to make our stay unforgettable. Thank you so much!
Wander41246847535
Best Hotel Ever!!!
We stayed at the Lotte NY in June 2026 and once again, we were absolutely delighted with the service and hospitality from everyone at the hotel but most particularly, I wanted to thank Clara and Ryan (manager) at the Towers who were exceptional hosts and completely catered to all of our needs. Clara was always smiling when we entered the Towers whether it was morning or night she was always warm and smiling! And equally, Ryan was an absolutely terrific host!! Thank you sooo much!!! Can’t wait to see you guys again!! M. Sodhi
Manbir S
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Our stay at the Lotte NY Palace was terrific! Have stayed there in the past and this hotel always delivers.
K.F.
