Lotte New York Palace & The Towers
New York City, New York
Jump to: Room choices | Hotel description | Map | Amenities | Reviews
About the Hotel
A peerless address for business, a glamorous setting for society weddings, and a treasured retreat for family holidays, Lotte New York Palace has long reigned as New York City’s most iconic and instantly recognizable hotel. Offering two remarkable experiences within The Palace and The Towers, this stately and historic landmark exudes sophistication and luxury in Midtown Manhattan. Timeless elegance meets modern-day luxury in our Palace guest rooms and suites, each a stylish and supremely comfortable urban oasis. Personalized service defines The Towers. This collection of luxurious guest rooms and suites offers upgraded amenities and occupies our top 14 floors.
Location
Lotte New York Palace & The Towers
455 Madison Avenue
New York City, New York
10022
Nearest Airport: LGA, JFK, EWR
Features and Amenities
- General Information
- Pet Friendly
- Non-Smoking Rooms
- Handicap Accessible Facilities
- Dining
- 24-Hour Room Service
- Wine Cellar
- Bar
- Bar & Lounge
- On-Site Amenities
- Concierge
- Spa on Property
- Fitness Center
- In-Room Spa Services
- In-Room Amenities
- In-Room Safes
- WiFi
- Activities
- Sightseeing
- Business
- Meeting Rooms
- Business Center
- Conference Facilities
- Family
- Babysitting
- Nearby
- Historic Sites
- Shopping
- Museums
- Restaurants
- Nightlife
- Parks
- Interests
- City
- Culture & Arts
- Hotels
- Signature Perks
Reviews for Lotte New York Palace & The Towers
The Lotte Palace feels like home
Beautiful time, beautiful hotel, beautiful people. I arrived at the towers and Clara checked me in and was so gracious and kind. She took such care making sure I was comfortable and she continued to take care of me throughout my stay. She is such a lovely lady! I love the palace and have been a guest for 20 years. My favorite place to stay.
Nancy M
Close, Convenient, Quiet
Had a great Check in experience with Clara. Our flights - three of them - were screwed up and she got everything worked out efficiently. The venue is great and the location is awesome - E train 1 block North - Grand Central LIRR one block South. Gym and spa over look St. Patrick’s and a block from Rockefeller Center but QUIET
Road54306518149
Girls trip
Clara was amazing . She answered all my questions. Very informative. The tower rooms are beautiful and the views are impeccable!! .
Chasity F
Fantastic Stay at the Lotte New York Palace Hotel
We had an amazing time at the Lotte New York Palace Hotel. The staff, especially Clara and the team at the reception, were incredibly friendly and always eager to assist. They provided excellent support whenever we needed any help. The rooms were impeccably clean and in excellent condition. The location of the hotel is perfect for anyone looking to explore New York City, with easy access to all major attractions. Overall, it’s a wonderful hotel, and I highly recommend it to everyone!
Claus F
Fabulous family hotel - home away from home
We booked the rooms at the Lotte Towers. It's a fabulous hotel, in a perfect location. We stayed for a week and didn't want to leave. Clara on the Reception was incredibly helpful and made our trip even more enjoyable. The only downside was breakfast in Villard. Food was very average but the bill was exorbitant... even on 5 star standards. Give that one a big miss. Otherwise, a perfect stay!!
Rebecca F - Gold Coast, Australia
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved
Our stay at the Lotte NY Palace was terrific! Have stayed there in the past and this hotel always delivers.
K.F.
