Mandarin Oriental, New York

Amazing location, rooms and reception staff. Definitely one of the top selections in luxury hotel category. I prefer Mandarin Oriental wherever I ago and the New York one is among my favourites due to its charm, location next to the Park and excellent views no matter room category. Staff is exemplary and up to MO standards.

My wife and I booked a stay at Mandarin Oriental, New York to have a night away, see a show and have a nice dinner. From the considerate communication by Andres in Guest Relations prior to our stay and his warm greeting upon our arrival, to the spectacular suite with incredible views of Central Park and the Hudson River, the generous and thoughtful amenities (‘Good Night, Good Luck..’ pastries in honor of the Broadway show we were attending, a nice bottle of wine...), to the incredibly attentive and gracious team we encountered throughout our stay, my wife and I had a truly wonderful stay at Mandarin Oriental New York. Having stayed at virtually every luxury hotel in NYC, this is our new home in NYC moving forward. THANK YOU!

Best location, good restaurants and shops at the nearby area. Good amenities, best view of the Central Park and the Hudson River. Always enjoy MO Lounge! The people warking in Mandarin Oriental, New York were very accommodating and friendly …especially Yarasol (?) at the Registration Desk!

Thank you so much for all your attention to the details of our stay at your beautiful Mandarin Oriental NYC hotel. The welcome for Sheri as she arrived for her birthday celebration was thoughtful and well presented, making sure that she knew it was a special event. Then, when we had the glitch about the coffee service and fruit being removed from the suite, Manager Miles Gomez did everything in his power to make it right. On top of that, the extra step of providing us with our own monogrammed robes was so luxuriously unexpected that I don’t really have words to express my gratitude. The robe will be treasured and always a reminder of the magical visit we had to NYC. Lastly, we dared to inquire if there might be a way for us to visit Per Se before our last evening’s Broadway show. Not only did Miles arrange it, but he escorted us personally to the restaurant and ensured that they could accommodate our insane demand of serving us within 1 1/4 hours. He is truly gifted at his job, and I wanted to make sure you knew how much we appreciated every single one of his efforts.

Seamless check- in experience, housekeeping and turn down service very smoothly operated. Amazing views from all rooms and the breakfast area was simply stunning.Early morning complimentary coffee available was wonderful to have as well.