Fairmont Newport Beach

Newport Beach, California

7.5 Moderate Deluxe

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About the Hotel

Manicured, pristine and beautifully landscaped, the town of Newport Beach perches elegantly over the Pacific Ocean. One of California�(TM)s most affluent and stunning cities, Newport Beach offers picturesque sandy beaches, a majestic coastline, infinite recreational activities and world-class dining and shopping. At the newly renovated Fairmont Hotel Newport Beach the wonders of this rich landscape can be enjoyed from a tranquil and luxurious setting, where premier service, exquisitely appointed rooms, a sumptuous spa, and delicious dining promise to make your stay all that it can be, and more.

Location

Fairmont Newport Beach
4500 MacArthur Blvd.
Newport Beach, California 92660

Features and Amenities

In-Room Amenities
CD Players
DVD Players

Business
Business Center/Services

Interests
City

Reviews for Fairmont Newport Beach

Awesome Service!

Reviewed 2 weeks ago

I visit many hotels of this kind because I do CAL/OSHA PV Operating Permit inspections. I was here recently to attend an Indian wedding. This place is spotless and has good customer service. Alfred Bedonia, the Assistant Front Office Manager, and his assistant, Nasrin Nemati, were courteous and extended great service. Alfred exemplified good customer service, patience, and perseverance in resolving a small issue, but it wasn't very easy. Thanks, Alfred, Nasrin, and Renaissance.

437krishs

Cigarette Smoke and Uncomfortable pillows

Reviewed 4 weeks ago

Overall, the stay was "okay". The room did smell like cigarette smoke once we turned on the AC, which leads me to believe that one of the guest in a neighboring room may have been smoking. This is always unacceptable. Also, the pillows were very uncomfortable.

Jimmmyslim

My home away from home!

Reviewed 2 months ago

5 Star all around. I always stay at this hotel when I come into town. It always is amazing. This trip Sarah at the front desk was a standout! She is very welcoming and took care of all our requests to make out trip the best one yet. One request, bring back the room service trays. Makes breakfast in bed a lot easier!

jamesfX9569OU

Beware! Hotel Committed Fraud with my Credit Card info

Reviewed 3 months ago

Pretty unbelievable that this hotel committed FRAUD with my credit card information, it's been over a month, and I'm out hundreds of dollars. I don’t usually leave negative reviews, but my experience with this hotel has been extremely concerning, and I feel it's important to warn others before they book. I’m also hoping that sharing this publicly will prompt the hotel to resolve my refund more quickly. I reserved two rooms, but somehow, my credit card was charged for four. Yes, they used my credit card information to book rooms for people I don't know and I have still not been reimbursed in over a month. This situation is fraudulent and completely unacceptable. After realizing this mistake, I contacted the hotel immediately, expecting it to be resolved quickly. Instead, I’ve spent over a month trying to get these unauthorized charges removed. Every time I call, I’m given inconsistent information. At one point, they claimed they couldn’t issue a refund without first confirming my email address, which makes no sense for a credit card reimbursement. I provided them with my email address multiple times, yet they misspelled it each time, and I have never received any email from their billing department asking me to confirm it. Additionally, despite being told multiple times I would be contacted, I never received a callback. What’s most alarming is that they used my card for additional bookings that weren’t mine, and I’m still waiting for the refund of two charges. While mistakes can happen, the fact that it’s taken this long with no resolution is highly concerning and unprofessional. I’ve stayed at many Marriott properties, but this experience has left me questioning their business quality. If you decide to stay here, please double-check your billing statements and be prepared for a frustrating resolution process if something goes wrong.

Jeremiah C

Disappointed in Newport Beach!

Reviewed 4 months ago

I have always stayed at this hotel when I am in the area, business or pleasure. I have had meetings here and rented a business room for them. The last couple of times I have come to Orange County and stayed here I feel the hotel has downgraded significantly. There used to be no charge for parking, now it is $43 per night self park and $48 per night valet. This is absolutely absurd and just another way to nickel and dime the people staying there. Being a titanium member it is starting to get old paying these high parking charges per night! In addition, the hotel never has an upgrade available any more. I stayed in Room 436, checked in on 9/22 and out on 9/27. Basic King Room. On 9/26, I noticed water running and dripping in the bathroom from the AC system vent through the light fixture in ceiling directly over the sink and down onto items on the counter. Significant leak at that time. Maintenance shows up 15 minutes later and says you will need to change rooms. It was quite an inconvenience and major hassle to pack up all my belongings and move to room 1058. I was told it was an upgraded room...nah, 10 floors up, same room but facing the pool is all. Maybe knock a night hotel or the parking off the bill would have been more appropriate. Very disappointed in the way this hotel has declined! The best part of the hotel is the service in the restaurant for breakfast! Luis and Zach are great and the ladies were also extremely helpful and polite. They get 5 stars...

Shawn Superman K