Hilton Anaheim

This was not not the Hilton experience I have experienced in the past. I knew the hotel was completing renovations when I booked the room. However, I was not expecting them to be doing construction in rooms a couple of doors away on the same floor. This location has over 1000 rooms. You would expect them to block off a section and complete their renovations in that area. At 7:00 AM I could hear jackhammers being used two doors down. The beds would shake and you could not hear anything. This included Sunday's which the hotel stated they would not be doing. Additionally, the water in the shower starts out warm, turns ice cold, then eventually gets hot. It take at least 5 minutes to get hot and be able to use. As stated previously, the rest of the hotel is under repair and looks pretty bleak. I would definitely wait until the renovations are completed before thinking about making a reservation. Definitely not a Hilton quality type of hotel at this time.

Stayed here for a conference at the Convention Center in January. This has been my NAMM hotel of choice for many years, now. However, rather sadly, this hotel is going from bad to even worse, with every passing year. My room, a Junior Suite, had light fittings hanging part way out of the ceiling, a shower that was nothing much more than a lukewarm dribble, furniture in very poor state of repair, windows with large cracks in the glass, that rattle badly in the slightest gusts of wind. The wallpaper is something from the 70's. Ok, on to some positives. The food I ordered via room service was tasty, with good service and arrived quickly and was super fresh. The bed was large and comfortable. The housekeeping service was good. It's great to see that they are refurbishing parts of the hotel, with the work finished showing areas of the lobby and check-in desk that are already looking much fresher than they had done previously. The new decor in parts of the (unfinished) lobby show signs of progress towards a hopeful and brighter future, however the room floors, carpets, doors, and general quality of the rooms themselves are badly in need to refurbishment. This will likely be the last time I stay here until substantial work is done to improve the actual accomodation here. At the moment, it's simply not worth what they're charging for it - there are far better alternatives, one example is literally just over the road.

I've stayed here many time over the past 30 years. It used to be a great hotel. Our stay this time was dismal. Our room was nasty. The hotel is undergoing renovations, so perhaps it will be better in the future. I am a Hilton Honors member, so stay at Hilton brands a lot. I prepaid, non-refundable to get the best rate. We found that the pool as closed and even the sundecks were closed so we had nowhere to go sit in the sun. Coming from Canada in the middle of winter, we really wanted to relax outside and enjoy the warmth. The website should have mentioned the closures before we had to commit to a non-refundable stay. The room we were assigned was not on par with any 3 star hotel I have stayed at. Gouges in the walls, bathroom door expanding from being water logged. Wallpaper peeling. The last renovation was clear done by lazy workers. We were much happier when we upgraded to the Cambria Hotel after a couple of days. Good: it is right beside the convention center if that matters to you. Otherwise, this hotel get a failing grade from me.

We stayed 3 days for a trade show that was happeining at the convention center in Jan 2025. The staff at this hotel are really great! This was a super busy week and they all did a great job. What we didn't know until we arrived was that the hotel was under a fair amount of contstruction. Pool was closed. they moved our room because of the closure without notification or asking us what we would prefer. Was very dissapointed. This is a tired hotel. I does need some renovations. Due to its location with all the events going on it makes it the best choice for this show. I wouldn't stay agian without knowing the construction has been completed. The onsite resturant is very good the food and service were great everytime we ate there.

We just came back from our stay here for my daughter’s 4th birthday and Disney trip and it was amazing! We stayed in one of the newly renovated rooms and it was SO spacious! It was perfect for a family of four. We loved all of the dining options and never had to leave the hotel for meals. We only left for our day at Disney which was a quick walk. Overall, amazing accommodations and cannot wait to be back!