The Ritz-Carlton, Okinawa

The drive from Naha airport to Nago Ritz Carlton takes about 1 hour . We arrived at 2.30pm the check-in process was somewhat “cumbersome” we were seated at a reception table with really low slung chairs whilst the front desk agent was seated in a high “office chair” . Being a small Asian woman my chin was almost touching the edge of the desk and having an agent looking down on me as I was trying to complete the check in forms was uncomfortable ( although she was trying her best to make me feel welcome …and it got slightly over the top after awhile ) We were given a room on the 2nd floor although spacious and having all the amenities you expect of a Ritz Carlton - the room was uncomfortably cold and even after turning the air conditioner off , the coldness lingers which exacerbated my cough . The room overlooks the golf course ( as golfers it was a welcoming view ) however the hotel does not operate the golf facility which runs independently - although I understand that the hotel is able to book for play off . We spent both evenings at the bar lounge which has some awesome sunset and the both bar tenders were a delight , very pro-active and interacting with us in a most convivial manner which makes us feel welcome . In summary Ritz Carlton Nago is isolated - unless you play golf or spend a day in the spa . I think the hotel might have some activities ie yoga but having other activities ( cooking classes , hiking trails ) to keep both kids and adults will be helpful .

This is an outstanding resort hotel tucked into a beautiful tropical setting. It is at the top end of Rich Carlton properties. It is on par with almost any Forbes 5- star property. I’ve been to. The rooms are well appointed with comfortable beds, soft robes, even comfortable pajamas. The bathroom is stocked with amenities and clean fresh towels. Water pressure is excellent and plentiful. There’s a nice soaking tub. As it is Japan, there is a bidet style commode. The air conditioning worked great. The spa is must see. Treatments are excellent in the wet areas are uniquely Japanese. The restaurants deliver delicious food with friendly service. Every one we went to spoke English. The hotel is nestled among golf courses, though it does not feel like you’re in the middle of a golf course. It feels much more like you were in a nature preserve. I’m not a golfer, so I cannot speak to the quality of the courses.

We are really lucky to come to have one night Accommodation in Ritz Carlton Okinawa because we can meet the most amazing hotel captain we ever met - Ayaka Ishiguro. She treated us so good and took care of us down to very small details and She always took long distance to greet us or escort us to hotel entrance during our stay. :) My daughter's head had recovered soon from her head bump becoz of your timely supply of iced pack. The property itself is amazing too. Our room is very clean and well maintained. The whole environment is very beautiful and is surrounded with an atmosphere of serenity. Our reservation included the club lounge experience and it is amazing. The food is very nice and the club offered wide choice of snacks & beverages. The wine is of high quality brand and thus the whole experience definitely worth the price. We definitely recommended the hotel to both family and couples for long vacation or short trip.

I stayed here only for a night but it really gives me a great impression. Location-wise, it's quite far from the main city Naha, Nago also doesn't offer much city life as it's mainly residential. So you need to know that this resort is mainly for those people who wants a quite getaway, away from the crowds, away from everything. A bonus if you a fan of golf, the greenfields here looks amazing. My detailed reviews: 1) Location: As i have mentioned, this resort is secluded but still accessible. Public transit is slow and takes a lot of time from Naha. Private transfer can be faster although it's going to be expensive, but if you travel with groups and families, I think it's better to go with the private transfer. Don't expect any shops or stores here, you definitely going to be limited with options from the resort (don't worry, there are decent options you can have here) 2) Lobby/Reception: The lobby area can be a bit confusing, but rest assured you won't get lost because the concierge team will be happy to guide you to the reception area. The lobby lounge has a nice view of the green fields, the reception area is also nice with comfy seating. 3) Room: The room is really spacious. The ocean view from the balcony is really nice, sadly it mostly cloudy and rainy during our stay, so we don't spent much time in the balcony area because it can get wet and slippery. I appreciate plenty of storage space to store luggage, clothing, etc. both in the bedroom and bathroom area. The bathroom is nice, huge, good lighting, and the bathroom amenities is top notch! Room amenities also decent, complete with a Nespresso coffee machine. The bed also comfortable. In the evening, everything just so quiet and peaceful, and I have no complain or whatsoever. 4) Gusuku: We had dinner here at the restaurant. I wish the dinner menu has more options, it's a bit limited between Japanese and Italian, however the taste is decent. The drink options are quite extensive though which is nice. The dining experience was really peaceful, there was a musical performance as well which elevated our experience. Breakfast also served in this restaurant, while the selection is fairly limited, it still has everything that I want and the ingredients quality is really good. Service that offered from the associates at the restaurant also very good with warm and friendly smile. 5) Other aspects: The public bath is nice, especially the amenities that they offered is top notch. It was my first time doing public bath like this but the associates are really helpful guiding me on what to do as well explaining the etiquette. I had a bit of issue with my locker, but the associates are very responsive and manage to resolve my issue. The size is not that big, but luckily there was not many people at that time so I can enjoy comfortably. The sauna room also very quiet at that time. The overall service, including the turndown service, they are really great. All the associates here are nice, friendly, they won't be hesitate to help with whatever you need to ensure the comfort of your stay.

We enjoyed a relaxing and pleasant three days at the Ritz Carlton. We were cared for by hotel staff in every possible way during our visit. The general manager, Koji, was extraordinarily attentive, as was Laurent, director of operations, Christy, and Naoki, supervisor food and beverages. Every time we needed something one of these individuals jumped to our assistance. We felt completely spoiled and quite overwhelmed by the warmth and kindness of the staff. It is true that food and drinks are expensive at the resort, but we found that this cost was somewhat balanced by a reasonable room rate. We enjoyed a champagne reception where we met staff and other hotel guests. Valet parking and spa use were included (and the spa was exceptional) but electric bikes were an additional charge. In spite of temperatures in the high twenties, the outdoor pool was disappointingly closed in November , though the indoor pool and outdoor hot tub remained open. The hotel is set back peacefully from the busyness of the road, perched in the hills with golf course views and the ocean not far off. The hotel style is modern Japanese with gorgeous high wooden ceilings, lovely decor and artwork. The hotel design frequently offers vistas in four directions from common areas like the bars, restaurants, many patios, and the lobby, all with a cool breeze blowing through the open sliding doors. Suites are roomy and lovely. Beds are comfortable. Make sure to get an upper level room for better views.