Hotel Deco

The Hotel Deco assured that our band family had all of our needs met. Denise, at the front desk was the utmost help. She moved my room to be closer to my sons and grandson's room as I was on the trip to babysit while the kids worked. Thank you Denise!! The amenities were wonderful and the beds were so comfortable. Thank you Hotel Deco!

The facility was better than expected Carlos is an asset to the property He made us feel so welcomed, pointed us in the right direction Thanks Nate and Heather Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxccxccccccxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

This hotel could be spectacular but its just ok. The beds are comfortable but the only service worth anything were the bartenders and one front desk person. There was a front desk lady that reminded me of a cafeteria matron. She needs some customer service training. Her manner is dismissive and brusk. Sometimes they have a valet and other times they don't but they do charge you $50 for waiting until they find someone to get your car. The rooms are well decorated but not thoroughly cleaned. There was a film of dust in the closet floor, where you store your clothes…The food at the Monarch was trying to hard, not great food. Go simple its easier. There was a front desk Latino gentleman who was exceptional.And finally they had an elevator issue that was still unsolved when I departed for two days.

Denise had top-notch customer service! She was so helpful! You’re lucky to have her as an employee! She deserves a raise! I will definitely use Hotel Deco again in the future when traveling back to Omaha, Nebraska. Our family had a nice getaway!

Hotel Deco was the best place I could have picked to celebrate my 30th. When I accidentally booked it for the wrong date, Denise was kind enough to switch it for me at no charge and with no hassle. Couldn’t have asked for better! Cozy, fancy, and classy. All you need near downtown Omaha!