The Ritz-Carlton, Aruba

This hotel sits at the end of palm beach which is just a never ending row of high rise commercialized hotels. The water at the beach at this property is shallow which is nice, but very crowded. The hotel lobby is just really bad here. It’s very stiff with the employees not that friendly. The pools… good lord to get a chair that’s not behind a bush somewhere you need to get a chair at 6am. The pool attendants don’t escort you/ you must go hunt them down which in 90 degree heat with kids is pretty annoying. The pool food and service was good. I think all the rooms are ocean front and ours was also. The beds were comfy and room was large. But in general I was unimpressed with the property. It’s just not very pretty! I did not experience typical ritz quality experience. I think there are better options on palm beach and I would not return to this resort.

First I have to say the staff was amazing. Especially Marcos in concierge and Jose’s margaritas. They both went above and beyond to make us feel at home. Marcos is very good in customer service and goes out of his way to make his guest happy. Jose’s drinks are incredible, with the fresh squeezed juices I would recommend the spicy margarita and mango margarita. These two are definitely assets to this hotel.

Stayed here for two nights before moving over to a resort condo. Pretty much everything is 5 stars at this property except we found it very quiet. We rented a pool cabana one day and a beach Bimini another. Service was excellent. Beach is beautiful. Both BLT and Nonna were excellent for dinner. Casino is kind of small and quiet. Big older crowd during the day playing Bingo. We would come back and stay here again.

This is a fine high end resort at the far end of a very busy strip in Aruba. The guys at the beach do a wonderful job keeping it calm, and the swimming is lovely. My room was at the quiet end which I appreciated. Staff is friendly. Cabs took forever to come, after being told by the concierge I couldn't reserve one for the airport, becaus "they're always here." Definitely worth it if you want a full service resort and you can get a cheaper rate; not sure if I'd do the rack rate.

Another fabulous trip to Aruba as the hotel is kept spectacularly clean. The hotel was decorated in beautiful flowers throughout. The staff if so friendly with customer care. I could shout out to so many but specially Rachel, Saigri, Genesis at the front, Outside Gregory, Andrea,Mark Dylon Antoine Leonardo, Nathan and so many others are just wonderful. The food has gotten better and better each year. Just can’t wait till next year