Conrad Orlando

We had a fantastic stay at Conrad Orlando with the family. The hotel is modern and comfortable, with spacious, well-designed rooms. The shuttle service to Disney World was a huge plus, making it easy to get to the park without any hassle. After long days at Disney, it was great to return to a peaceful and stylish hotel. The pool area and amenities were excellent, and the service was friendly and attentive. Overall, a great choice for a comfortable and convenient stay in Orlando!

We had an exceptional stay at the Conrad, Orlando, a hotel that exceeded our expectations. From the moment we arrived, Camilla, the front office supervisor, welcomed us with warmth and professionalism, setting the tone for an indulgent getaway. We stayed in a spacious king suite with a balcony overlooking the pool and bay, offering serene picturesque views. The time spent on the balcony was enhanced by the soothing sounds of steel drum music and beautiful ambient lighting at night, creating a relaxing, tropical atmosphere. We had the pleasure of dining at the bar at Ceiba. The food was fantastic, and the service was great!. We loved the cocktails which were expertly crafted with fresh tropical ingredients. The views of the fireworks from Magic Kingdom and Epcot added a magical touch to the experience. We also had the pleasure of dining at the resort's pool side restaurant, reminiscent of a Polynesian paradise. The ambience is casual yet refined, providing us a great setting to relax and unwind. The food was exceptional. We especially loved the Pu Pu Platter, and the Mojitos. Michael, the manager at the Papaya Club, ensured that every detail was attended to, adding an extra touch of excellence to the dining experience. Service throughout our stay was impeccable. The room service attendants were consistently attentive, ensuring our every need was met. The poolside service was great and we loved the added pleasure of receiving cooling towels, and frozen grapes throughout the afternoon. All in all, our time at Conrad Orland was unforgettable. Every detail, from the friendly service, great views, and delicious meals, to checking out with Camila and Cristhian, made it a wonderful stay. We look forward to the next visit!

Christian at the front desk was extremely helpful and helped us work through some booking issues. He is a great personality and showed genuine care for us as his customer. Very thankful for him advocating for us!!! The hotel is also amazing!! Beautiful property

What a beautiful property. The hotel is still very new and very well kept up, and very clean. The Conrad is located on the property of the Evermore Resort. Therefore, the beach area and large lagoon pool are shared between all of the hotels and resorts located on the property, but when staying at the Conrad you had access to use and of the shared amenities, such as hammocks, a waterslide, and they had a fire pit as well. However, by staying at the Conrad you also had access to their pool area that required entry with your hotel room key, or bracelet. The lounge chairs were comfortable with thick padding, and towels were plentiful. Staff was also very kind, and would assist you setting up your chair and everything, it was very kind, as I never would would expect that, or demand someone setup my chair and towel, however that’s just the level of service they provide, and race to assist, and always with a smile. It really was truly amazing service, from everyone starting with the front desk, pool and activity staff, Resturant staff, all very kind and everyone smiling, so I feel that has to mean that Hilton/Conrad treats their employees well, and in return they deliver service that is next to none, and make you feel welcome, and special, and that makes for a very nice experience, that one truly remembers, as I have stayed in many hotels some more and some at similar price point, and Conrad Orlando really excels in service delivery, and all of their team members or staff no matter the department, greets you with a smile, says hello, or in some way tries to go out of their way to make you feel like a VIP, and very welcome, and it’s all done in a very genuine manner, and I wanted to share that so they all know that their level of service does not go unnoticed. In fact, at breakfast, the waiter greeted us saying good morning and addressing us by name, and we didn’t even share our name when signing in at the restaurant, but provided our room number, so therefore the gentleman went the extra mile and took the time to go and pull up our room number, snd get our names so he could address us, and something so little truly goes along way with me, as he took extra time, went out of his way to do that, truly going the extra mile. Lunch by the pool was great, we just had salads, but they were good, and the cocktails were also very good, at the pool side Resturant. We har dinner that night at, Ceiba the Resturant on the 8th floor of the hotel, offering stunning views of the hotel grounds, and you can even see the fireworks at Magic kingdom and they were really nice, and not the same as being there, but a way to see them with no crowds or lines. The food was absolutely delicious, I had a steak dish that was really very good and flavorful, and also a drink called the “Treasure” and while a bit pricy it was such a tasty drink, and served with a really cool presentation, and surprise that I won’t spoil and let you experience it, as it was a total surprise and made the drink taste amazing, so it was very well worth it, and the price was justified really with the presentation and higher end top shelf alcohol that was used, and how could I forget desert absolutely amazing the Chichen Itza, and the other looked like a Taco we got and shared, and they went so perfect together with one being rich and decadent, and the other light and fresh with a lemon flavor in the cream, so don’t skip dessert. Overall that was a beautiful Resturant, and the service, the food, the atmosphere, and drinks were all spot on, and perfect in every way, we each loved our meals and culinary experience provided. Lastly the rooms were beautiful, we had an upgrade from a nature view to a pool view with balcony, and it was really beautiful, overlooking the pool, and large lagoon pool. The bed was very comfortable, shower was great, with amazing water pressure. However they did have those shared multi use toiletries such as the shampoo and conditioner and body wash, and while I’m not a fan of shared soaps that can be easily opened, it does seem like this is the new norm in hospitality these days, with many hotels now having shared amenities such as with this, but they sure did smell really good, and were high end! I’ll have to pick some up in the gift shop at the spa or something next time and we can share. However overall the hotel was beautiful, well maintained, and have a team of staff that go the extra mile in every way with a smile, and really do make you feel welcome, The hotel also does provide a shuttle to downtown Disney, as a Good Neighbor Hotel, and also to the Disney Parks and kind of far from the parks of the price, or if it’s complementary, from here at the hotel, Overall the Conrad Orlando was a beautiful resort and spa with exceptional staff and world class dining, and accommodations. I would definitely return again soon!!

The property is so beautiful and the staff are amazing! You don’t need to go anywhere else all you need is right there. I love that the staff always asked you if there’s anything they can do to make your stay better … that is customer service at best! Special thanks to Frankie who helped me with my room upgrade and Allen who helped me with my luggage and explained all the room amenities he really made me feel welcome. Another incredible experience from a Conrad brand. The view from my room is spectacular plus a bonus view of the fireworks from the Epcot. I would recommend booking the one bedroom suite. It’s worth the extra money 😊