Conrad Orlando

We had a fantastic stay at the Conrad Orlando. Special thanks to Mary at check-in and Floyd at concierge who were both very kind and accommodating. We were thrilled to be upgraded to a pool view room upon arrival and felt the room and grounds of the Conrad, and Evermore as a whole, were pretty impeccable. We ate breakfast both mornings at Sophia's and found the food and service to be top notch. While at the pool, we ordered from Papaya. It came quickly and was delicious. There are little "doorbells" at most of the seats by the pool that you press when you want to order, which we hadn't seen before and thought was an awesome feature. We only stayed 2 nights and spent a lot of our time at the parks but hope to come back in the future and spend more time at the resort.

We only visited Conrad for dinner as we were staying at Evermore resort. We booked table for 5 in Sophia’s Trattoria, I order a bottle of Valpolicella $130 , the waitress requested we tasted wine , I requested a new bottle of wine due to its taste , she returned to inform me if we require another bottle of wine we would have to pay for it the manger declined my request I explained unacceptable and that was that. The service was disjointed and the food average our waitress was very attentive I settled the bill of$543.1, the i was told they had left the 18% tip of and i had to settle that

Had a great experience at F&B Sophia's. Dinner was excellent 👌 thanks to Demie for the amazing recommendations. She is a wonderful server and very caring. Definitely coming back and requesting her. Detail oriented, honest & knowledgeable.Wow! everything was great the environment was perfect.

No joke Demie ( F& B Sophia’s) was that best server I’ve ever had. We had a hard time trying to figure out what to eat being that we have never been to this restaurant & she was the best server for us. Very patient and very sweet. I couldn’t ask for a better server!

Spent 6 days at The Conrad mixing a business trip with a few days with the family. The hotel facilities are excellent - great pool, beautiful rooms, great food, lovely beach and lagoon area. The staff are also extremely friendly. A couple of minor issues - Ceiba restaurant cancelled our reservation for a private function without telling us, the noise from the restaurant above floor 7 was very loud some nights, and it’s quite a ride to the parks (30-40 mins). However the manager (Eric) dealt very well with the reservation issue, offering us late check-out on the day off a night flight home. So overall a super week in a very nice hotel