Conrad Orlando

We had a nice stay at the hotel. The spa was very nice and the room was clean. Employees are extremely nice and accommodating. Especially the waiters at the restaurants are very professional that we were very impressed. One star is off for two reasons: 1) the housekeeping never filled in my vanity kit unless I asked; she/he also took away the soap in the second bathroom and never returned it 2) the folio at checkout was off by over $200 so make sure you check your invoice upon check out. Overall, we had a pleasant stay and would give it another try next time.

We just did our 3-night stay at Conrad Orlando and absolutely loved it. TL;DR: 5/5 for a total staycation (or + some Disney activities) - less ideal if one has to be out and about every day. Pre-arrival: The concierge team emailed us two weeks prior to our stay asking about special occasions, practical considerations, room preferences, etc. Carlos from the management team was truly amazing helping us with arrangements and bookings for our anniversary celebration. And even better, we got instant confirmation about a complimentaty room upgrade. We felt the hotel is on the generous side in terms of upgrades, which is rather refreshing compared to other similar resorts we've stayed before in the US. Perks & benefits: We also enjoyed a variety of resort credits and benefits that came with our booking rate and Hilton membership (e.g., we had early check-in at 1 pm and late checkout at 2 pm). The front desk staff were very professional and patient in wallking us through those perks at check-in and made sure we got creditted properly upon check-out. Room & facilities: Since it was only opened for less than a year, it was not a surprise everything’s in very good shape. The room was spacious and cozy, with a modern, clean touch. The lagoon view was a killer, truly stunning. The room was easily a 4.5/5 for us, with just a few minor downsides: 1) no bathtub, 2) shower water pressure was lacking a bit, 3) plenty of USB-A ports but no USB-C ports, a bit of miss for a 2024 room design. The hotel pools and the Evermore Lagoon were well-maintained - not busy at all in November, but still warm enough for us non-locals to enjoy the water during the day. F&B: We tried all restaurants except for the ground floor bar. The F&B options and quality here in general exceeded our expectations. We received breakfast credit per day and it was more than enough for two of us - we basically had steaks for breakfast! Their fine dining restaurant, Ceiba, was not that busy during a weekday night, so one can probably just walk in. However, all the window-side tables with views of Disney fireworks were reserved. We booked a window table one week in advance. Service: The front desk and concierge staff remained extremely professional while in a heartening manner throughout our stay. Any issue we had was solved promptly, so we were pleasantly impressed. The restaurant service, however, was somewhat lackluster. The average wait time was quite long while it didn’t seem that they’re understaffed. The doormen were not particularly attentive either. Location: While it’s perfect for chilling at the resort all day and also ideal for Disney visits - it offers free shuttle (a really lux one!) to all four parks of Disneyland - the hotel is unfortunately quite far from everything else. Also, note that they only offer valet parking for $50. Overall, handsdown one of the finest resort hotels in the states we’ve stayed at, and would easily see us being family and friends back here in the future.

Wonderful hotel. The clean contemporary lines bring a certain feel of space and relaxation. The building design itself does not feel like your typical bulky, multi-story concrete block of rooms overlooking a pool. Instead, your eye is drawn to smooth lines and neat little concepts as you wonder through a seamless flow of exciting spaces. Our room (family room) was top notch. Spacious and well-appointed. The kids loved the bunk bed concept and surprisingly this kept the lounge area rather tidy (for a change). Oh, and the bathrooms were amazing! Genuinely has a plethora of amenities, pools (with swing rope) and family activities (like kayaking). It has a massive lagoon with white sand beaches wrapped around it which is just mesmerising. Bars, cabanas and fire-pits are nestled in and around the lagoon along with palm trees and cool play areas for kids. Let’s not forget Disney - there is transport from hotel to various parks throughout the day and in a luxurious coach that has plenty of water (some seats have a table). During our two weeks stay, we did celebrate our youngest’s birthday and asked if they would be able to arrange a cake. My word… that cake was bloody unbelievable and the fuss they made with balloons and all the little frills, which we did not expect, was simply extraordinary. On the topic of food, loads to eat and Papaya Restaurant was my favourite. We were truly sad to leave, the experience was as if it were a home from home. Sounds cliché but seriously you’ll defo feel relaxed at this Conrad. Can’t wait to get back next year.

I enjoyed the stay at Conrad Orlando, the service was good and the food was amazing. The staff was very helpful Mary and Cameron helped us with information about activities at the property which made our stay more enjoyable. Definitely coming back again.

I stayed at the Hilton Orlando last night, and the check-in process was very smooth. Ms. Mary at the front desk was incredibly helpful, and her detailed explanation of the property was perfect for a first-time visitor like me. She went above and beyond to ensure I felt welcomed and informed, which made a lasting impression. Mr. Kameron at the front desk also made us feel comfortable and was very professional. The food options, pool, and room were all fantastic. I’ll definitely be staying for a few more days next time to enjoy everything the property has to offer.