Grand Bohemian Hotel Orlando

I love this hotel. I stayed here in June when I was in town for a show, and when I got tickets to a comedy show at the Dr Phillips Center, I knew I had to stay again. I traveled with my sister, and we made a weekend out of it. The hotel is in an ideal spot to serve as your home base while visiting downtown. Everyone we met on the staff was super nice and helpful. Sometimes arrival and luggage and check-in can be stressful when traveling, but the Valet and Front Desk staff made everything super easy, and we were parked, checked in and had luggage in no time at all. The valet also offers tipping via text, which is great when you are low on cash. The rooms are spacious and everything smells amazing. I love that the hotel has color and art and actual decor and is not just gray/beige boring with stainless steel and glass. Views of the city are very cool, I didn't find the room overly noisy. Bathroom was a little on the small side, no exhaust fan, so it can get a little swampy when the shower runs, but that's a pretty minor issue. Towels are huge. Beds were very comfortable, pillows were great. Housekeeping came late afternoon, but was very efficient and left the room nice and clean. Having a full-service Starbucks downstairs was great, it was super convenient to be able to order coffee from the app before heading down to get it. The onsite restaurant and bar are great, the piano player in the lobby really made it feel like a special place to stay in the middle of Orlando.

The place needs to be cleaned very well, especially the carpets in our opinion. We had a one bedroom suite that is plenty large enough for a couple. We had breakfast we could’ve passed on that… the good is that it’s right around the corner from the arena so if you’re there attending an event, it’s literally five minute walk if. When checking out the next day and walking by the front desk didn’t even get a goodbye or thanks for staying anything. They’re pretty rude on check-in too so there’s that.

The hotel is lovely, and the staff is so accommodating. They gave us late check in and check out due to our late flight to Orlando. We had a short, but very nice stay! Beds are very comfortable, love the style of the rooms and the feel of the hotel.

The Grand Bohemian, Orlando is located in a convenient downtown location with great dining and shopping steps away from the hotel. The rooms are fully renovated, modern, well-maintained and clean. The hotel hosted a number of groups, including ours, and did a phenomenal job with event planning yielding a seamless experience for guests. A great hotel all around!

I plan travel for members of the private club of which I am employed to renowned wine destinations around the world. Luxury hotel selection is always a first step in setting itinerary. My expectation at this price point is top-notch anticipatory service. While the cost at this hotel meets these parameters, I would place the staff at Grand Bohemian at the bottom end of this spectrum. By design this hotel is at a loss to begin with as the street noise is extremely loud and is exaggerated by emergency services being located somewhere nearby. Obviously this is a necessary service. The issue is that there is little or no sound proofing in the rooms. The sirens, which are common, are blaring and will wake you even if you sleep like a log. Another issue I ran into with noise is that my suite was located next to a bank of elevators. I honestly thought housekeeping was located above my room and the staff were working throughout the night rolling a cart back and forth above my room. In re to food and beverage, I dined at The Boheme restaurant twice. Food quality met expectations at this level but table maintenance was not a priority. If I hadn’t asked for our table to be cleared plates from each course would have piled up. This morning I had breakfast at the same restaurant. The hostess was eventually flushed out of the back hallway to seat us. While we ate the atmospheric music was drowned out by the staff jabbering away loudly and the cacophony of silverware being sorted in the same hallway where the hostess hides out. When I was leaving the restaurant there were more guests waiting to be seated at an unattended hostess stand. I do not blame the staff for the service we received. This falls squarely on the management and specifically on the General Manager. I will stay at the Alfond in Winter Park moving forward instead of using my points at this second class attempt at excellence.