Conrad Osaka

Our stay at the Conrad Osaka couldn’t have been more perfect, starting from the moment we walked in. The views from the lobby on the 40th floor are breathtaking. Our room was spacious had also had incredible views. Every single staff member we encountered went above and beyond. Want to give a special shout out to Valentino, the service manager for the hotel. He spotted us a breakfast (which was amazing every day) and introduced himself, spent quite a bit of time with us answer all sorts of questions we had, whether it was activity suggestions or even just our answering random ones about own cultural curiosity about Osaka and Japan as a whole. We would run into him several times throughout our stay and he remembered our names from that first encounter and always greeted us with a smile. Later in our journey we were staying at another Conrad in Tokyo and he made sure to call ahead and flag our stay for the staff there. The concierge staff made several reservations for us and all them were excellent. It really took the guess work out of it for us. Overall, this Hilton/Conrad was one of the best hotels I’ve stayed at and would HIGHLY recommend!

As soon as I arrived for my 5-night stay, Sunyoung at the front desk gave us a warm welcome, regardless of the late check in time. It definitely set a positive tone for the rest of the trip. She is truly a diamond 💎 working at the Conrad Osaka. I will definitely stay at this hotel again due to the fantastic service and the great hard product. Thank you, Sunyoung!

We just returned from a relaxing 5-day stay at the Conrad Osaka and immediately are planning a return trip to this wonderful city - with every intention of staying at the Conrad. Why the Conrad Osaka when there are so many others? As someone who stays in hotels on average of 150-180 nights each year, one of the key differentiating factors that separates good hotels from great hotels is the staff. At the Conrad Osaka we were treated with unfailing hospitality with everyone we encountered. From the moment we stepped onto the property we were met with warm smiles and sincere greetings - beginning with the doormen to the front desk associates to the folks in the lounge and restaurants, the staff just radiate hospitality. Not the kind you receive as a “courtesy” or as an “obligation”, but the kind that is tangibly different. Special thanks to Momoko for taking such good care of us throughout the week! She took the time to talk with everyone in the Executive Lounge and showed genuine interest in everyone she engaged with while always working diligently. In actuality, every Conrad team member we encountered exemplified this same level service - A big “Wow” deserving of a round of applause to them all. Clearly, the management have assembled an impressive team. Here’s a quick rundown of what you can expect on your stay: 1. Hotel Interior / Lobby - Impressive surroundings with amazing views. The Conrad Osaka signature scent throughout the hotel is delightful and soothing. If you know, you know - it’s on our list of “must-haves” next visit. 2. Room - comfortable beds, great HVAC system, wonderful shower and great water pressure. The Sharp television in the room made me realize it’s time to upgrade the one at home. Solid channel offerings that other hotels should emulate. Exterior noise was non-existent. 3. Concierge - stellar team, these folks make it happen with a smile. 4. 40 Sky Bar - relaxing environment, creative beverages. 5. Breakfast - extensive options (Western, Japanese and Chinese), without sacrificing flavor or quality. The roast beef offering is next level - cooked perfectly, smoky, tender, full of flavor. We need that recipe. It’s that good. 6. Location - centrally located, easy walking distance to Osaka Station & the Metro, with dining options galore all around. Conveniently, Family Mart is next door. 7. Housekeeping - these folks are on point and manage to make it happen twice a day. It’s Instagram ready every time. 8. Restaurant Servers - these folks are everywhere at once. It’s very evident they’ve received extensive training and their ability to speak a number of languages is quite impressive. Kudos to each and every one of the kitchen staff. Over the years we’ve stayed at a number other hotels in Osaka, but I think we’ve found “home”. This is a beautiful hotel, making it worthy for consideration on anyone’s list, but deciding to stay here is really an investment in your own well-being. After a day of exploring, it’s the kind of place you actually look forward to coming back to knowing you’ll be well taken care of.

Every single person from the garage to the top floor greet you with a smile and go above and beyond to make your stay as enjoyable as possible. I have stayed in hotels all over the world and not a single one compares to the Conrad in Osaka. The food there surpasses many of the Michelin star restaurants we dined at during our time in Japan. The staff are the friendliest, most helpful, respectful and considerate I have ever come across. I can not say enough great things about this hotel or the people who work there. Staying anywhere else would be a tremendous mistake.

Absolutely AMAZING! Everyone who works here could not have been kinder or nicer. What a beautiful hotel, with professional and friendly staff. Honestly, it's one of the best hotels I have stayed in. There is so much to write about..... the Bonsai trees dotted around the hotel informing guests of the type of bonsai that it is and also the age, is such a lovely touch and I LOVED this..... The housekeeping was exceptional and the Breakfast food was simply wonderful. If I could give more stars I would. Bravo and thanks, Simon