ARC The Hotel

Hotel seemed in between cheap and classy. Rooms are not quality rooms. Clean however tacky. Room service was ok, food just ok not good for the price. Tip for room service was included however, it was not communicated and accepted another tip with the percent on the hand held. I personally was not happy with the experience.

Stayed 4 nights. Room was clean, comfortable, spacious, Staff was friendly and helpful. Nicole was a lifesaver when I arrived late the first night with a phone at 1% and no charging cable, and she charged my phone using her own charger enough to get me to the next day. Hassane at the door also went out of his way to be hospitable and welcoming. Highly recommend.

Nicole and dined. No upgrade of room without more money, parking in a dangerous dungeon for $25 /night where I encountered homeless man( scary) and when asked parking charge not waived or reduced. Twice, cards had to be reprogrammed. Can’t get there from here was mantra of the day. They asked for multiple reviews during stay that went unanswered. Lame. Apparently they think I worked for them.

I loved the rooms; the set up was great and functional for various personal activities. I appreciated the service and felt safe leaving personal belongings in the open. Having a safe is considerate. The WiFi connection was great for my work and the location accessible to most places.

We enjoyed our stay. The staff was wonderful. The doormen was a pleasure to deal with and very helpful The restaurant was not to our liking. Breakfast one morning was lovely. The second morning our breakfast menu was left on the door and we were waiting for a while before we realized it was not picked up. . The pancakes we ordered was cold when we finally got them.