Paihia Beach Resort & Spa

Lovely relaxing spot handy to everything. Perfect for a relaxing getaway. Beautiful clean salt pool and lovely beach across the road. Room was serviced regularly and staff were friendly. Would definitely return for another holiday stay.

This is a great place to spend a few days. Paihia beach is a nice resort, and we also enjoyed visiting Russell, which is a very short ferry ride away. The staff at the resort were very friendly and helpful. Our suite had a great view over the bay. Thoroughly recommended

Beautiful location but hotel feels like a 3 star at best. Quite dated and probably needs a lot spent on it to bring it up to a decent 5-star standard. Great location and nice pools though. Has potential. Definitely incomparable to the nice hotels of Queenstown and Auckland etc, so temper your expectations.

Jad to ring to fix sky had to ring to fix Chromecast had to ring there were no cutlery plates or glassware. Housekeeping found all tableware still in dishwasher. Had to clean mould and crime from bathroom told housekeeper he needed up cleaning while we were eating o ir dinner in room as restyrant overbooked and ask if we would do roomservice food was cold. Ended up room smelt like bleach needed to vacate for 30mins to air out. Pools were awesome staff were awesome spa is magic and the best part of the resort

Agree with other travellers that this is definitely more a 3.5/4* than a 5* resort. Rooms are large but quite dated - especially the bathroom. Quite surprised to see they had won an award for the best spa hotel in NZ during 2023 which could mean we need to reduce our expectations for our ongoing travel perhaps! Paper thin walls and although there are signs stating to be conscious of not allowing doors to slam, inevitably this occurs - a lot! You can also hear a lot from the outside walkway at the back of the room due to the single glazing window in the bathroom. Spa bath in the room, but didn't use it as it looked very old and we had concerns of how well the pumps would be cleaned prior to our arrival. Shower was interesting - soaking the entire bathroom when used! Dinner was lovely in the glass house, but the size of the restaurant made it quite 'snug' - to be fair it wasn't great weather during our stay so perhaps the seating expands outside when it's dry. We didn't use the pool but did make use of the complimentary laundry facilities which were very appreciated after 2 weeks of travelling. Nice walk into Paihia where there are some lovely eateries, boat trips (go with Island Getaways - local company and just a fantastic experience!) and some shops to mooch around. We probably would look at other places to stay that could be better value for money (£180pn does seem a bit steep for what we got) unless a needed refurbishment occurs in the future.