Paihia Beach Resort & Spa

Very friendly receptionist, restaurant worker(although only one), owner and a repair man. Room had several items not working, broken, doors not hanging correctly. Owner and workman were able to sort out one broken item and spent quite a bit of time to do so. We had one meal at the restaurant , 5 star price for 2 star quality. 47$for 1/2 small fillet of Terakiahi , which is a cheap cut of fish, 25$ for bread appetiser which had 4 single slices of toasted bread with small dish of pesto. Ravioli meal seemed like a bag of frozen ravioli from grocers with sauce and cheese on top. Would never eat there again. Pool water too cold, very few would even go into the beautiful pool and then only for brief time. Hot tubs lovely. Folder in room explaining hotel says 50 plus stations on tv, in reality about 12 or less basic stations. Same folder says you could ask for trim milk on request. Person cleaning and restocking room declined to do so as we requested. Lovely restaurant staff brought us a pitcher of milk and said please feel free to ask. The place is lovely, yet a bit rundown, restaurant great view but overpriced and mediocre quality, parking difficult. The new owner is trying to rectify issues as previous owners neglected repairs.

We recently stayed At the Paihia Beech Resort & Spa in a Studio Poolside room for 3 nights. The hotel is located on the seafront and a short 10 minute walk to restaurants and shops in Paihia. The staff were very helpful on arrival and during our stay. Our room was modern clean and lovely with a very comfortable bed. Breakfast in the poolside restaurant was very good. We would certainly stay here again.

Absolutely stunning place...so lucky get poolside unit. Bar open poolside... Views amazing. Beautiful pool and hot spa baths . Would definitely recommend.. Clean and tidy units...attention to detail. Friendly welcoming hosts... Love to come back

Great view, easy disabled parking, friendly staff but disappointing room. Certainly not value for money. We paid just over $800AUD and although the room was large and the bed comfortable it was certainly not worth $400 per night. Kitchen cupboard doors didn’t close as they were dilapidated, the verandah tiled floor had been painted over and was peeling off, the toilet seat didn’t sit properly, the spa baths non slip surface looked grubby and the lounge was far from comfortable. We’ve stayed in lots of places, all of varying costs and quality over the years and this one was probably the worst for value for money. Thank heavens for the good weather and a great view as they were the only saving qualities.

We really enjoyed our stay. Our room and deck were large and well-appointed. The staff were very friendly and helpful. The location suited us; close to town for easy access yet far enough away to avoid the congestion and noise. We would definitely stay again.