Kimpton Rowan Palm Springs Hotel

In the midst of a gorgeous day in Palm Parings The Rowan was buzzing with its business. However, I felt like the only person as I checked in. I was given royal treatment starting with Ahmad. Absolutely place to recoil with life & laughter! Bunny

Yes Virginia, there is a Santa Claus...And he's bringing holiday magic to the Kimpton Rowan (Well...He AND Peggy the General Manager!). It was time for us to get back out to Palm Springs and since we were already considering a destination Christmas...Our top choice for accommodations (again...) was the Kimpton Rowan! A lovely plate of cookies and a bottle of bubbly awaited us in the room after an early check-in...Let the celebration begin! It was nice to see how incredibly well maintained the hotel is now that she has a few years under her belt. The front desk team (Abagail, Jose, Ahmed, Deja and Chloe) are extremely helpful (you can text them at any time!) and always with a smile. Two particular stand out moments on this visit...1) Housekeeping: Thank you Yesenia and Eva...Our room was spotless and you noticed every little detail (which Nespresso pods we liked and providing extra towels)....2) Valet: Christmas Eve morning (getting ready to drive off for a hike)..We were met in the lobby by Valet Manager Alberto to let us know one of his team members spotted a screw lodged in our tire (Yes! The Kimpton Rowan valet team checks for these things...). We were able to get AAA out to put on the spare and have the tire repaired nearby...All within an hour so the day was saved! We would stay here just for the incredible valet team...Thank you all! This place really does feel like our Palm Springs home and family. Congratulations Kimpton Rowan on another wonderful visit...You are simply the BEST! Highly recommended.

Had a great time. I go to Palm Springs a few times a year and this place is very nice. Right in the middle of Palm Springs surrounded by great restaurants and shopping. Rooms were very nice and hotel had a hip vibe. Took our daughters puppy and hotel had no problem with it. Free valet parking and bike rentals. Great deal

First impressions were great here. Met by Luke at front desk, had dinner at 4 Saints and enjoyed the convenience of a great restaurant in our hotel after a drive in from Arizona. Frankie our server was attentive. The hotel has great amenities we took advantage of-pickleball courts, coffee in the lobby, happy hour and afternoon snacks. However there was a terrible sewage smell in our room on the second floor. It got progressively worse, we were there 3 days and it was worse each day. A maintenance man came, he put down some type of deodorant. He came back in an hour to check it. Another person on our floor said he had the same thing in his room and that he left the pool because the odor was so bad. When the maintenance man returned he said the smell came from the street sewers. I do not understand if they know this is a problem why use these rooms? It was our last night so I put a towel over the drain in the shower and closed the toilet lid and pulled up the sink stopper which improved it. The hotel was not at capacity so I can not fathom why they used our room when it is apparently an ongoing problem. I would advise you if you are assigned room 229 ask to be relocated.

Wonderful experience. Front desk staff and entire hotel staff friendly and helpful! Top-notch service, beautiful rooms and great food and drinks. Thank you for a memorable birthday experience. We will be back soon……………………………………………..