Thompson Palm Springs

Beautiful new hotel with 5-star amenities and a 5-star staff! The food at Lola Rose and the in-room dining are both unique and excellent. Conveniently located a few miles from the PSP airport with a ton of walking and shopping right outside your door. This hotel is a must stay if you are in the Palm Springs area!

Amazing property and impeccable service. We came for the weekend, stayed for the entire week. This is now amazing the experience was. This property opened about 6 weeks ago, and we were curious to check it out. The rooms are spacious and modern (we stayed in the Alejo walk up suite and the king balcony room with a view). The mountain views are spectacular. The vibe is super relaxing, with the chill out music playing by the pool and the indoor-outdoor dining at the Lola Rose restaurant (this place is super hip and extra popular, with a live DJ in the evening and delicious food, so make sure you make a reservation). Best of all is the amazing staff. They are all eager to jump in and help - luggage, dinner reservations, delivery of your UberEats order to your room door, extra water, feather free bedding, extra cleanup, or late checkout. I need to give a shout out to Greg and Monica, who helped us multiple times. The management did an excellent job with hiring great people and getting everyone onboard with the fantastic, will do attitude. We perviously stayed at the Rowan down the street in downtown Palm Springs whenever we were in town. Thompson is definitely superior in customer service, lively vibe, and the dinner food is better as well. If there’s anything I’d change, it would be to have the option to turn off the balcony strip light which shines brightly at night (we had to pull the curtains to block the light at night) and have the restaurant reinvent its breakfast menu. We loved the property overall and will definitely keep coming back.

Had a wonderful time in the new desert oasis! Loved the hotel. The bar had amazing drinks and the restaurant had even better food! Spacious rooms and comfy beds! Enjoyed the rooftop pool as the weather was perfect this time of year. Perfectly located on the strip! Will definitely be back. :)

Exceptionally well done hotel. Very well appointed modern look and feel. The staff was attentive throughout my whole stay from check-in to food service, service at the pool, etc. The hotel is so new there are a few places where you can smell the new paint / rug odor, but I was certainly OK with that. We had a Mountain View room overlooking the pool. I appreciated how attentive the service people were at the pool bar and pool area. Came by often to check in on us to make sure we were OK or if we needed anything. The breakfast menu is the best! Lots of good spaces to sit outside and connect with other people while enjoying cocktails. I had a regular size room, but it’s Palm springs so I was outside the room more than anything else. This is a great hotel. I think it’s 2/3 open and 1/3 is still being worked on.The room I had with a Mountain View was a little noisy because it’s close to the street. So if you don’t like that, I would recommend a room that face is more inward. I’d give this hotel 10 out of 10 stars.

Beautiful hotel in an excellent location. Much needed in downtown Palm Springs. Some service kinks to work out and some amenities not yet open. We did enjoy the house car (Rivian) which advised would take us anywhere within 3 miles. Unfortunately no pickup service available.