Sofitel Legend Casco Viejo

OMG, when you arrive at the Sofitel Legend you are greeted by at least 2 door people. Alfredo, Maria,Katherine or Carlos who have the kindest smiles and escort you into the beautiful lobby. At the front desk Annette and Denisse were most helpful and lovely. My housekeeper, Ina, was always available and my room was spectacular, especially the bed and pillows. The conceirge team of Keyla and Miriel are knowledgable and a wealth of local information. Miriel contacted two tennis centers and 3 golf clubs for me. They are amazing! At the spa, Nazeli, is patient explaining all the spa options. I bumped my head and she was helpful with first aid. At the coffee shop, Luis and Jesus make a delicious cup of Panamamian coffee with a smile and a big thanks. The pool is outstanding and the staff of Yullisa, Gabriel and Ricardo are quick with a towel, water and any other request. They make luxuriating by the pool a blessing. When I am on vacation eating great food and umbrella drinks are a must. The Sofitel bar and restaurants do not disappoint at all because the food and drinks are delicious but the bar and wait staff are outstanding, Ricardo, Anthony, Orlando, Fatima, Ana Builtrago, Fatima, Juan Carlos, Iveth, Delia, Dario, Shaun and Michael are the best at their craft in my travels. I enjoy Panama but I love the staff at the Sofitel Legend. I will be back because of their kindness and beautiful personalities.

A wonderful hotel with even more wonderful staff! Exquisite experience catered to you, comfy beds, delish food and awesome location in casco. Absolutely looking forward to returning to this location, and checking out other SofiTels globally. Shout out to the Butler Angelique at Sofitel Panama, incredible customer service and kind heart. Great experience.

First, I want to say that Orlando, Hector, Annette, and Fatima have made this stay one of the most memorable of my life. The food and level of service here is something I would struggle to find anywhere else in the world. This hotel exudes pure Panamanian hospitality in one of the most beautiful neighborhoods in the city. Also the sancocho and the Panamanian breakfast were to DIE for. This was the absolute perfect place for me to get engaged and I will be coming back to this hotel every time i’m back in Panama City! I highly recommend this hotel to everyone!!!

What a beautiful hotel. The welcome fruit, chocolates, and sparkling wine were the perfect beginning. The Caleta restaurant, Vera cafe, and hotel bar were perfect. After telling the bartender I like a smoked old fashioned, he suggested the La Leyenda, a smoked rum drink. Had it three nights in a row.😆 I enjoyed my spa experience, but the stand out of my stay was the Butler staff of Orlando and Annette. Annette especially made me feel at home as a solo traveler and even provided a gift for my pup which I told her I missed being away from. They both gave great suggestions on things to do, they were easy to reach, and the nightly bath with turn down service was amazing. My room had a huge claw foot soaking tub, which they filled with lavender and salts. After some of my tours, I came back exhausted and the La Leyenda cocktail and a bath were the perfect end of day. Highly recommend.

We stayed for 6 nights Nov 24-Nov30 and had the opportunity to experience the entire hotel and their services . This is a well managed hotel that has a focus on service . Front desk - professional and accommodating and never a wait . Front door - always someone to open the door and greet you, umbrella if u r getting into your vehicle and you will never lift your bag. Rooms - there is no new construction in Old Town so this is an older building with a colonial style but still comteporary updated and has casual elegance to it. It’s got a Ritz/Fourseasons aura. Service - was really good . Lots of staff, always greeting you and available. Pool staff were probably the busiest and hardest working especially when sunny . Concierge is excellent. We walked into a the other 2 high end hotels. This is the only 5 star hotel in Panama City