Pangkor Laut Resort

This place is the most beautiful resort island and should be a luxury 6- Star rated We were there 17 years ago with our daughter and returned this year alone as a couple. The island had not changed, this is good. It was still every bit as stunning as we remembered it. Special beyond belief, the days are as beautiful and hot as you dream, they will be. Only this time we got to experience the Spa side also. Our daughter was only 9 when we were here before so too young for the spa side of the resort. The views are breathtaking, the sunset romantic and the service undeniably the best in the world that I have been privileged to be around. We stayed for 10 nights in a jungle villa, The accommodation is superb, clean and fresh. The service of the rooms is incredible. Made up in the morning and turned down in the evening and we never saw a single person tending to this. Maybe it was by design. Although all the staff were amazing people, I want to give a special note to Segar, Mages, Tanka, Asan, Gagan and the young man that cooked our Omakase Teppan meal (I will call him D) we appreciated every one of you. It was the whole team that made our stay just perfect. Segar - A fountain of knowledge, always smiling and nothing is ever too small to arrange. Always chatting and making sure we have everything to make our holiday amazing. T. Mages - Again a fountain or knowledge with so many years behind him, always there to talk with us, advise us and arrange every little thing to make our PLR holiday fantastic Tanka - Always smiling and happy. Very attentive with our Gin & Tonics at happy hour. Asan - Whether it was breakfast, or dinner he was very happy to recommend food to us from the restaurants, especially the dancing Prawns at Fishermans Cove, or the Makanan Laut bersambal baker at Chapmans bar. He was always very helpful Gagan - Gagan was lovely and if I could have given this man an award I would. He was always happy and very sweet with everyone. He worked hard and chatted with everyone. We would see him at breakfast making juice and various other things, then at lunch and throughout the day at the RBBC, and then again at Dinner at Fisherman's Cove. When by the pool he would come over to see if we needed anything and of course he was full of compliments, and as a woman on the wrong side of 45 racing to 50, this is always a cheerful thing to have. D - the young man that did our Omakase Teppan meal. I did not remember his name. This is a very skilled man. His cooking, his energy, his smile. He was an amazing chef. We will be back again in 10 years' time with our families, but we know that we will see new staff as Family and Health are the most important things in life and you miss your families. Much love and memories Gina and Jason Spencer

Amazing… I cannot praise the staff enough, the customer service is outstanding. Nothing is too much trouble, they always have a smile and are polite at all times. The facilities are wonderful I am unsure of what more to say, other than I would highly recommend

Now i know why people love LPR, until i personally visited this place, Indeed a very beautiful resort , had a very wonderful short birthday vacation with family, very good for value , but just a little suggestion, maybe they can slightly improve the gaming room facility

We returned to Pangkor Laut for the 3rd time this year!! The hotel is set on a beautiful private island with lush forest and wildlife. The rooms are currently in a period of refurbishment and we were lucky enough to be upgraded for 2 nights to a newly upgraded Spa Village Water Villa. The room was modern and bright and and we felt lucky to be there. We spent most of our time at Emerald Bay - a fantastic unspoilt beach where we ended each day enjoying the gorgeous sunsets with a cocktail or two at the happy hour at Chapman’s Bar!! The best thing that this hotel has to offer are their staff. They are all truly wonderful - super friendly and do their upmost to make sure that your stay is a memorable one. I cannot name every member of staff (although I should!!!) but Darwin, Amy, Robin, Tohid (thank you for the shell) and Hasan all deserve to get a special mention - thank you guys and see you in 2025👍🏻 Just a thought - perhaps a loyalty scheme could be introduced for returning guests?

We were driven to the Marine Office for Pangkor Laut Resort. We should have known it was going to be special by the greeting we received. We were approached by beautifully dressed men and women with great enthusiasm and welcoming faces. After being checked in, we made our way to the boat that was taking us to the resort. Health and Safety protocol in place, the ride was pleasant and we felt safe. The scenery was amazing and approaching the Resort was a little idea of what was coming. What a beautiful, wonderfully positioned place. We were checked in by Jeff. Very knowledgeable and friendly person. Our room was very nice, clean and comfortable. I had the opportunity of giving feedback on a in house issue. I have never seen something resolved so quickly. This was down to the speed of act by the GM Ivy Tan. The importance placed on ensuring that the customer is happy , is second to none by the resolution of the issue. It was a sample matter but. Because it was important to the guest, it was doubly important to Management. The food served was fantastic and a big thank you to the following members of staff. Krisna,Sic Thu,AL Amin, Great service at breakfast and the theme night events. Thank Tohiel at the Chapman Bar. The Breakfast Room, Fisherman’s cove, Uncle Lim’s Kitchen, very good food in all the above Restaurants. Like any amazing organisations, the buck stops at the top and the top management at this Resort. Not only have they trained their teams to deliver outstanding customer service and to make their guests feel special. They themselves are truly special people to begin with. ThankYou, Ivy Tan, amazing and approachable. Darwin T.Lubay: F&B Manager, great attention to detail and and focus to deliver satisfaction to the customer. Aung Thurein: great standard of House Keeping by your Team. Last but not least, the greatest thank you, goes to, Segar Sithambaram: You lived up to your title. Every guest was made to feel welcome, special and wanted. The Resort is truly a place to relax,reflect and recharge one’s body, soul and spirit. The Spa Village is just a must place to experience. Having Children around, it still felt like a luxurious place to be at. If I have left any body out, please forgive me. This Resort is truly “ a small luxury hotel in the world with a big heart” I will be recommending this Resort to anyone but hoping not too many people spoil its specialness. But knowing the Team there, the more visitors the better, Outstanding Guest Service will just rise up and up again.