Hotel Napoleon Paris

Very good. Coming again.Napoleon has been hotel during my whole working life, when coming to Paris. I am pleased to recommend hotel Napoleon. Thanks

The hotel was lovely and close to many sites. Walkable to many and the metro was close. Hotel staff was very friendly and spoke English. Concierge was very helpful in getting taxis.

Very accommodating, friendly and kind staff. The room and the view far exceeded our expectations. Everything was magnificent

The Hotel Napoleon sits in an excellent location just steps away from major Metro lines with taxis passing, too. The hotel is well-staffed, our room was spacious and so comfortable! This is old-Paris elegance with updated attention to the guest experience.

We are here now. We were early arriving because our train came in earlier than expected. We were told at one point our room was ready but they needed to check it to make sure everything worked properly. We waited another hour and checked in with the desk again, they said they would check. Another 40 minutes go by, we check in with the front desk again, and suddenly the room was ready. The lobby all day was filled with tour groups, lots of them. When we arrived in our room, it is a little odd. We’re in a premium room with a terrace. The toilet is in a totally different area of the room. So to wash your hands, you have to walk through the room and into the bathroom. It smells like cigarette smoke. I’ve tried lighting a candle and can’t get the smell out of my nose. It’s not good. And the TV remote didn’t work (so much for the long wait time to be sure everything worked properly). We had to call down to the front desk twice to get anyone to help. I mentioned to the second gentleman that came up for the remote that the room smells like cigarette smoke. And he said, hmmm, maybe the guest before you smoked. Ok…still smells and we paid a lot of money for this room. Super unfortunate.