Le Roch Hotel & Spa

I reserved this hotel with Marriott points, and it wasn’t cheap. The rooms on the website photos appeared elegant. It turns out that photoshopping found its market with this hotel. My room was small and ordinary at best. It would have been ok for a rate one quarter of the price, but this was dumpy. The desk clerk apologized for not being able to give me an upgrade. He also informed me that they do not give Titanium members free breakfast. Since it was late, we decided to eat at the hotel dining room. The bouef bourgignon was ordinary, I can make a better version at home and I’ve actually had an equivalent product out of a can. We made the mistake of thinking a burger should be fine almost everywhere . The burger for lunch was edible but not much better. Ordered a bakery basket for breakfast - it would have been free at any other Marriott product but not here. Pastries were not served warm and I received no butter or jams. The shower was excellent, as were the towels - about the only thing that justified the price of the room. On the last day we intended to sleep late, pack, go do some shopping, then taxi to the train station.at 1130 am I was awakened by the phone - the front desk wanted to know if we needed to store luggage. I was stupid enough to think that this hotel might actually recognize Titanium status with a late checkout, but it wasn’t to be. We hurriedly showered, dressed, and packed. It didn’t help that the housekeeping staff knocked on our door three times over the next 90 minutes, despite the Do Not Disturb sign on the door. Our plans for a pleasant day shattered, we took a taxi to the station and waited there, giving up the opportunity to get a few souvenirs for the kids back home. I was asked at checkout how my stay had been. When I replied “substandard” she appeared stunned. I couldn’t think of a better word. In no way was this stay acceptable to anyone for the cost, let alone to a Marriott Titanium member. I wonder why they want to be part of Marriott when they have interest or intention of participating in recognizing the elite members of the Rewards program. I got the impression that they felt being a member of the Design Group made them special. I guess it does, but not in a good or enviable way.

We stayed here on a long layover, but I found it to be a wonderful hotel in a great location. Staff was super friendly and provided top notch service! The room (we got upgraded to a cozy room) was clean, stylish, and had everything we needed. I slept very well even though the hotel is centrally located, as it’s off a quiet street so the rooms are quiet as well. Next time we are back in Paris we will definitely stay here again (and for longer!).

Off a side street near Opera, Place Vendome and St Honore districts, good location A small “5 star” (plaque outside hotel) boutique hotel under the marriott group Cosy lobby with friendly staff The suite is small with tiny tv, living room table, work desk. Not enough space for 2 large luggages. Only 1 power source for phone/laptop. The tv only has 1 english channel (BBC) out of 50. Thankfully the bathroom is of acceptable size with 2 sinks and decently sized shower stall They were generous with the welcome gifts - sparkling wine and giant bowl of fruits Ok breakfast (by US and europe standards) and friendly service The gym and pool are expectedly tiny too 7/10

I could not give this hotel enough stars! The staff is amazing and so was our room. I had a medical scare and the night employee was so terrific with handling my situation. The front desk employees helped with everything from arranging our dinners to helping us with the subway. The bar/breakfast staff is great as well. The rooms were clean and cleaned often. I highly recommend this hotel and will definitely be back!

Outstanding Hotel. My original prepaid reservation was made in January 2020 as part of a family trip planned for May of that year. When Covid hit in March our family trip was canceled but as I prepaid for the rooms I was given a credit. At first the credit was good for 1 year, but as time went by the credit was extended each year until this year when my daughter and her husband were able to use it. My daughter and her husband had a wonderful time. Per my daughter the hotel is charming, the staff exceptional, and the location is perfect as many attractions are within walking distance. To the owners of the hotel and the management team I say thank you again for your understanding as it would have been easier to just say the credit expired and the money lost. I hope to travel to Paris in the future and when I do I will stay at the Le Roch Hotel & Spa if they have a vacancy. Thank You.