Le Royal Monceau

We stayed 2 x nights in an Executive room, the size was good and its in a great location, we really liked the décor. The concierge did a great job booking restaurants for us, we were very impressed with the service. The bar is very cool, lots of choice for Champagne. We had lunch in the bar and Nobu, plus a massage in the spa. Overall a great stay, the only downside is the bed and linen is not as good as a FS or MO.

Location great, but the stuffy, eclectic and extrely impractical room design by Philippe Starck is a disaster and should be remade very soon with minimalist new design Food fantastic, reception staff not 5 star+ flexible Pool 20 meters, that's great for a Paris hotel!

Philip Stark touches old charm. Very well executed and super friendly staff. Small hiccups such as noisy room were reimbursed generously. The Spa for sure needs an update especially the Sauna. Amazing bedding, linen and beautiful bath towels.. cloud like . A bit too many mirrors in the room and may be very tricky to use light switches . Breakfast is expensive. And doesn’t feel relaxed as it’s in the Japanese restaurant that faces the entree of the hotel so there is a lot of commute. And at such room rate could be included. Whatsapp butler service is convenient. The location is excellent as on a quiet street but still in center. Very nice valet staff and a beautiful boutique. Not sure if Pool should be offered to outside guests and as dogs are allowed but there are carpets it doesn’t feel luxurious at times.

I recently spent three nights at Le Royal Monceau Raffles Paris, and it was fantastic. The staff was professional, the decor luxurious, and the rooms were comfortable. The amenities were outstanding, making my stay truly enjoyable. This hotel has now become one of my favorite luxury spots in Europe. The Raffles brand never disappoints you.

I had a very bad experience at Le Royal Monceau Raffles Paris, in what is probably my farewell to Raffles hotels, after having been a client at their properties in Dubai, Singapore, Seychelles and London. My wife and I arrived after a 7 hour flight to the hotel for a 2-night stay only to find out that our room, 15 minutes before 3pm, was not ready. We had a drink at the bar waiting for the room (which we paid for ourselves, no one apologized or invited us for the delay), and went back to the reception desk around 15.20. The room was not ready yet. They offered us to wait longer, but finally -after my insistance- found a room of the same category (Artist room). Our room was located in the first floor, close to a very busy, noisy gaming room celebrating a kids' party. When we entered the room we were disappointed by the (in our opinion) poor design, but in a second look we saw different stains in the carpet, curtains, damaged sofa, some scratched pieces of furniture... that revealed an overall defective and very tired room. We decided to leave, due to the corcumstances and not being offered another room (only a suite with an aditional cost of 1,800 euros per night) and asked for a waiver of their cancellation policy, since they had provided us with a deficient room at a noisy place and after the check-in time! The cold, uninterested answer from their front reception manager after unfeltly apologizing was very clear: they don't make any refunds since that is their policy, and charged us with a fee amounting to 1,071 euros. After the unfortunate incident I tried to obtain a form to file a complaint as a consumer whose rights had been violated, but so far I didn't hear from them (I was told they would send it by email, which so far-the day after my request took place- they have not done). In a caricature-like, almost grotesque last show of their lack of proffessionality, we had to wait over 15 minutes for our bags to be returned and finally leave the place- apparently they had been misplaced somewhere, since we were asked about their size and colour... All in all, and regrettably, the Royal Monceau is currently far below the category they try to position themselves in, which they clearly showed with their lack of interest for their guests' opinions or needs, their pettiness and their negligent management of the situation, not only with their inability to produce a high-quality room.