Prince de Galles Hotel

Very overrated and disappointing. The bathroom was so dark it was hard to see in the mirror. The suite was dark. They brought up another lamp, but the lightbulb burned out twice. Then we had to call a technician to make another lamp work. When I ordered salmon, it was served raw. The service in the restaurant was slow. The drinks in the courtyard were expensive. The elevators were small. The hinge on the door lock was crooked and broken. I would not stay there again.

This hotel was beautiful, as part of the Marriott family Prince de Galles is most definitely a 5 star hotel with 5 star service. The concierge contacted us months in advance of our arrival to offer their services, they arranged our pick up at the airport which was outstanding, they made our dining reservations which were really good recommendations. The hotel was super clean beautiful comfortable rooms. The hotel is located right next to to The Four Seasons. The location is prime for shopping and tourism. Everyone from the doorman to the managers were just great people! We loved it so much we are going back in January.

From the checkin to our great room . We used Amex fine hotels. Location is fantastic as well. The room service ha never been more than a 10 minute wait. There’s a Michelin rated Asian Fusion rest we are going tonight. We love the one bedroom suite too.

Great location and very convenient. A beautiful hotel and a wonderful old world atmosphere. We appreciated the upgrade to a beautiful suite. Very helpful front office and porters. Only issue was the very slow and chaotic breakfast service.

A beautiful hotel in a great location. We appreciated the upgrade to a beautiful suite. Porters and front office were very friendly and always tried to please We had a wonderful stay but the breakfast can be a little slow and chaotic at times.