Ritz Paris

We had a fantastic stay at the Ritz Paris, celebrating my parents' anniversary and my mom's late birthday. My mom was so happy! The Ritz Club was incredible, and the pool was a favorite for my dad. We truly appreciated the complimentary champagne as well. The spacious family room and wonderful breakfast made our experience even better. Thank you for helping us create lovely memories this year! :)) Phatarin Suankoggruad (Pi)

10年前にパリに来た時は、リノベーション中で泊まれなくて苦い思い出が。 今回やっと、その希望が叶いました。 チェックインプロセスはスムーズ、というか、ホテル内に入ると、すぐさまスタッフが駆け寄ってくる。 ある意味「ご用のない方お断り」のメッセージである。 そうでもしないと観光客だらけになってしまうのでしょう。 他の人のレヴューでも読んだ、「お高くとまってスノビーだ」は、なんとなく理解できる。 リッツパリという名門上、親切に装っているだけ感や、温かみの無いスタッフとか。 忙しく淡々と仕事をこなしているが、カスタマーサービスとして必要以上のゲストへのサービスはしない感がある。 この意味は、良いホテルは、客の希望や要求をあらかじめ聞いたり、先回りして考えサーヴィスをオファーする事で、客が要求してから、すぐに取り掛かることとは幾分違う。 でも、ほとんどのスタッフは、やはりそれなりのトレーニングを受けていて、洗練されている。 ここの何が素晴らしかったかと言うと、ハウスキーピングです。 清掃が半端でなく完璧でした。 初日に入った時は、もちろん綺麗ですが、翌日の清掃後を見ると、その完璧さと細かさが分かります。 When I came to Paris 10 years ago, Ritz Paris was under renovation and I couldn’t stay there—a bitter memory. This time, I finally fulfilled that long-held wish. The check-in process was smooth—in fact, as soon as you step inside the hotel, a staff member immediately comes up to you. In a way, it's like a message saying, "No entry unless you have business here." Otherwise, the place would probably be overrun with tourists. I can somewhat understand the reviews from others that say it's "pretentious and snobby." Given the prestige of the Ritz Paris, it feels like the staff are merely putting on a show of kindness, and there's a certain lack of warmth. They go about their work efficiently and professionally, but there's a sense that they won't go out of their way to provide more than what's strictly necessary. In this context, what defines a 5 star or above hotel is not simply responding quickly to requests after they’re made, but anticipating the guest's needs and offering service proactively. What stood out the most to me here was the housekeeping. The cleaning was nothing short of perfection. Of course, the room was spotless when I first entered, but it was only after seeing how it was cleaned the next day that I realized just how meticulous and flawless the service was.

Such a wonderful hotel and experience here. Room was perfect…..very comfortable, well appointed. Service fabulous. Really friendly staff. Would choose to return and stay longer! Breakfast was wonderful. Nice bar. The location in the city is good as well.

It was a dream. I’ve stayed here twice so far, and I would come back a thousand more times. It’s everything you can imagine — and more. From the moment you walk in, the scent alone is unforgettable. If I had to describe luxury and tradition as a fragrance, this would be it. The service is on another level. Everything is wonderful — the food, the ambiance, the garden. And the indoor pool? Just wow. I never imagined you could hear music underwater. I still don’t know how they do it, but it was magical. This is a hotel for cultured people, those who enjoy dressing elegantly and appreciating history. If you prefer walking around in sportswear and sneakers, look elsewhere. Yes, it’s expensive. But it’s worth every single cent. I’ve been traveling for over 40 years, and without a doubt, this is the best hotel I’ve ever stayed at.

Beautiful Hotel in a fantastic location. Easy walking to most museums and shopping areas. Service was absolutely on point. The breakfast was great, not a Las Vegas style buffet, everything served at the table. It's truly the epitome of luxury. Great SPA treatments, and a beautiful pool area.