Shangri-La Hotel Paris

I recently stayed at your hotel from 23-25 October with my parents. While our stay was generally good, I wanted to share some feedback for improvement. Firstly, the room was quite noisy due to the AC, which made it difficult to fully relax. I mentioned this to the staff member at reception during checkout, but his response was a simple "hmm, okay, sorry," which felt dismissive. Additionally, I requested my invoice at checkout and was informed it would be emailed to me. However, I have not yet received it. I also informed the reception during my stay that the reservation was made under my husband's membership, but I wanted it changed to my membership. Unfortunately, I do not see this stay reflected in my account, which suggests the change was not made. Lastly, I noticed there was no satisfaction survey provided, which would have been an ideal platform to share my thoughts more formally.

I've stayed in many hotels, but few have mastered the art of combining luxury with genuine warmth like this one. The staff remembered my name from day one, the amenities were thoughtfully selected, and the overall ambiance created a perfect blend of sophistication and comfort. The morning coffee service was exceptional, and the evening atmosphere in the lobby was perfectly ca

An absolute treasure! The architectural details alone are worth the stay, but it's the staff that makes this place truly special. Their genuine smiles and willingness to go the extra mile created countless memorable moments. The rooms are spacious and well-thought-out, with touches of local culture that add authentic charm.

This place has mastered the perfect balance between luxury and comfort. The attention to detail was evident everywhere - from the perfectly pressed linens to the curated local recommendations from staff. The public spaces were vibrant yet maintained peaceful corners for quiet moments. The breakfast spread was exceptional, and the evening turndown service added a lovely touch to ea

Just Perfect The Eiffel Tower view was the best I believe it’s the best hotel in France and Paris We will see you again next year the same month like this year And the breakfast was super Spesial Finally we were very lucky to find this hotel to booking