The Westin Paris - Vendome

Decent hotel, very large, so the rooms vary. We were in a small(er) room which seemed like it was in the attic area. Lol! (meaning we had to almost duck to get to our hallway and out of the window we could touch the roof) It was cute but I would definitely want something different if I stayed here again. Beds were just ok. The hotel is in an excellent location! This is the reason we chose it. Walking distance to many things like the Louvre. Metro station is steps away and only a few stops from Arc de Triomphe.

We have stayed at The Westin in Vendome multiple times since 2015, with the most recent stay in 2024. Over the years, my family and I have appreciated the convenient central location in the 1st arrondissement of Paris and the professional team at the Westin. The GM, Mr. Michel, and the Deputy GM, Mr. Trancher, had dedicated the time to greet us and perfect our stay in Paris. After a long flight, a bottle of champagne, some French macaroons, and a personally written card were magnificent and greatly appreciated. This hotel featured over 400 rooms, and we have had the opportunity to experience various room types throughout our many stays. During our most recent stay in 2024, we were allocated one of the Royal Suites with balconies on Rue de Rivoli and Rue de Castiglione. The well-maintained suite offered unobstructed views of the Tuileries Garden, the Louvre, and the Eiffel Tower. Despite the high occupancy during our recent stay, we were impressed with the courteous front desk associates and greatly appreciated the professional service and follow-through. In conclusion, we are grateful for all the memorable stays and wish the team at The Westin Vendome all the best as they embark on a new journey in 2025.

Staying at the Westin was a massive mistake. The location is fantastic and the lobby was very nice. That’s about it. It’s falling apart slowly and run so poorly. I wish I never booked here. We paid $2,500. more for this hotel than the Melia around the corner because of past experiences w the St Regis but this experience wasn’t even close. We just spent 5 nights in London at a Melia property, the M E and it’s such a stark comparison. Getting off the elevator to our floor I was hit with a bad odor like smelly feet that seemed to float in the hallway. I couldn’t sleep and smelled that smell in our room along w other issues in our room from a leaky faucet, stained sheets and a shower that wouldn’t drain. We complained the next day and Donila (spelling-super sweet manager)changed rooms for us. It didn’t smell so I was happier but it was equally as tired. Besides Donila, It seemed like everyone was going through the motions. Like I said it seems like small items aren’t being handled and we heard the hotel is about to be redone this quarter. The hotel just needs things fixed not a total overhaul. Paint peeling, smelly hallway chairs (1st floor chairs by the elevator are gross and smell. Our kids were separated from us so I sat there waiting for them, so gross) They must’ve sprayed the hallway after we complained because the feet smell went away. Just so disappointed in the Westin and will never stay there again.

I wanted to give five stars but the coffee situation was not acceptable. I see no reason for no coffee in the room. With that said, the coffee in the reception area was broken half the time and no coffee service before 7:00. No reason for that. The rooms and staff however are great. This is an older hotel but the bathrooms were modern and well stocked. Housekeeping was 5 stars and the bar was fantastic!

This is my third stay at the Westin Vendome. It has gone down hill - so much so, it tarnishes the Westin brand. I stayed there last year and it was “fine” (meaning, passable for the price), but this year, my stay was so bad that I checked out early and stayed elsewhere for the remainder of my trip. The noise level makes it absolutely impossible to sleep. You can hear every conversation in the halls, the housekeeping carts, and the UNDERGROUND METRO every 5 minutes even though I was on the second floor. The hotel needs to be gutted. The hallways smell moldy, the carpet is filthy, the rooms are old and not functional. For example, there are no outlets on one side of the bed; our chandelier also had a huge burn in the lamp shade. No matter how much the room is cleaned, the room still looks dirty. Pros - The rooms vary in terms of sizes, but the bigger sized one has a spacious bathroom and bedroom. The location is A+ right on the park. Cons - the noise is unacceptable (a lack of insulation perhaps?). the shower is not ADA friendly, and requires a step up from the floor and slippery. The rooms are not well maintained. The concierge is plain rude and doesn’t respond to emails or give good recommendations.