Hyatt Centric Park City

always a great stay at the Hyatt Centric Park City. The best ski access of any ski hotel I've ever been at. I walk out the ski locker and ski down 50 feet and I am on the lift! A beautiful property. The restaurant lunch and dinner were great. Check in was a breeze.

My family of 4 had an amazing stay! Room was fantastic, breakfast was delicious, and the pool/hot tub was perfect! My 5 year old especially loved the game room and s’mores by the fire. My 10 year old randomly commented - everyone is SO NICE here! Especially appreciated the shuttle service (thanks Greg!) and all of the friendly staff. We’ll be back!

This hotel is definitely more centered for families. If you go while ski patrollers are still on strike you won’t have access to the ski in/out lift. Ski valet is not included in price. Not worth $1200 a night. If you’re an Amex platinum member early check in is not available, even on a Wednesday. The room we booked was also not available and we’re not told until morning of. Rooms were nice, big and clean but not a $1200 room. Satellite TV does not allow you to watch football. Nice gym and hot tubs. Breakfast not worth the money.

Booked a 3 bedroom months in advance-upon arrival staff apologized and tried giving us a 2 bedroom, they eventually moved another couple to a different room to give us the rooms we booked. Fireplace, microwave didn't work. One bedroom was freezing and hotel out of extra blankets. Sofa pillows had tears and stuffing coming out. Outdoor fire pit not working so we used the Pendry Hotels fire pit. Restaurant unable to make cocktails so after 30 minutes we gave up. The only thing this hotel has going for it is the location. Hotel is very dated and worn out. Shuttle to Main Street shops only starts at 5 but you have to pre book. Shuttle to the ski area is unreliable and even if you call and order it once it arrives it's a free for all to scramble on and get a spot. We love Park City but we will never stay here again!

Upon check in, we were giving 2 separate 2 bedroom rooms, which don’t work with kids. We booked a 3 bedroom residence, to find out , they rented one of the look out bedrooms to some else! They did not tell the truth to the person who they booked in the one bedroom! One of the bedrooms vents fid not blow hot air, it was freezing cold! They told us they ran out of extra blankets! The microwave digital display did not work! Fireplace quit working! Outside door to rooms did not lock! The refrigerator was iced over in back, exploded out drinks all over in refrigerator! The restaurant was always empty, should have recognized red flag! Attempted to eat there, took forever, the check in staff attempted to make out cocktails from a book, after 30 minutes, we told them to give us out check, please! No fire pits working at resort, had to do smores at the Pendry next door! Shuttle service was very unreliable! Have to preshuttle service! So we ubered everywhere. The hotel is very dated, needs updated! Need new management , maintenance and properly trained staff!!! Feel sorry for the people who own these units!!! One room had 8 dogs with them! ( Yes!! 8 dogs) love dogs, but no the all night barking!!! Run!! Recommend the Pendry, next door!