Montage Deer Valley

Exceptional as you would expect. The staff was very friendly and helpful, rooms were superb, and the location was unbeatable. If you are visiting in the winter for skiing, I cannot recommend enough that you rent from the on-site spot. Staff was great, and the ski valet made the experience 1000x better than your average ski trip.

Awesome stay. The staff was exceptional. The room was spacious with an entry area, sitting area, bed and large bathroom with twin sink vanity, walk in shower, and soaking tub. We love the fireplace in the room. My wife appreciated the walk in closet . We will definitely stay again

The main reason I booked the Montage was the ability to ski-in and ski-out. I should have done more research to learn that the Children’s Ski School is on another part of the mountain. You can reach the ski school by taking two lifts and using some Green (Easy) trails, but unfortunately you can’t ski back as ski school ends at 3:45pm and that’s exactly when the 2 lifts you need to reach the Montage close. We had spoken to a front desk employee who said the lifts would be open a little longer and we’d be able to ski back, but the 2 days we tried this, the lifts closed exactly as listed at 3:45 and we were stuck taking the shuttle back (approximately a 10 minute drive). And that’s another problem. The Montage shuttle picks up from the Ski School at 15 and 45 past the hour. Our kids’ returned to Ski School from their day of lessons at exactly 3:45. We wanted to get an update from their instructors on how they did and give the instructors tips, so we missed the 3:45 shuttle and were forced to wait around until the 4:15 shuttle. As we stood for 20 minutes in the parking lot, I could see there is a St. Regis hotel within walking distance of ski school. If we ski Deer Valley with our kids again, I think that would be a more convenient option. A few other notes that I would have found helpful before I booked the Montage: There is a ski rental shop at the Montage. It is called Compass Sports. I didn’t see anything about this on the hotel’s website, so I had pre booked ski rentals near the kids’ ski school. We were able to store our skis at Compass Sports each night and the employees were incredibly helpful in putting on the kids’ ski boots. At the end of the day, Compass Sports had hot chocolate and chocolate chip cookies sitting by the door. We were in a Vista View Suite and it was very large and comfortable. We had a kitchen, two fireplaces and a washer and dryer. I wish I had known about the washer and dryer as I would have packed differently, but not sure if all the suites are similarly equipped. The bedroom had two windows, but only one had a black out shade. The other window had a thin privacy shade. Unfortunately in that same direction is a construction site and they had two large floodlights on all night that kept the room looking like midday. We complained to the front desk and they had a blackout paper installed over the window and that solved the problem. They kindly offered to come take it down each morning and reapply it each evening, but we thought that was a bit much and had it kept up for the rest of our stay. There was also beeping happening from outside all night, every night. Not sure if this was from the construction site or snow making equipment on the mountain, but ear plugs solved this issue for us. Despite these issues, we did have a good stay at the Montage. We loved the daily s’mores, all the restaurant options, the tube hill out back, and the kind employees.

Over the years I've stayed at all the major resorts at Deer Valley (and Park City) except for the Montage, until last week. I have to say the Montage is clearly my new current. More guest focused and exclusive than St Regis, better amenities than Stein Erickson, much nicer than the Waldorf Astoria. And remarkably, the least expensive of any of the competitors. Best of all, the Ski Patrol strike which closed Park City for the entirety of my stay had no affect on the operations at the Montage. I look forward to returning in the future. I highly recommend it.

I recently spent a week at this hotel with my girlfriend, and overall, the experience was a mix of highs and lows. Stay there and have all meals outside the property. Pros: Beautiful Hotel & Comfortable Rooms: The hotel itself is very nice. Our room was comfortable and well-appointed. The only thing I wish was different is that the fireplace in the bedroom (and in the Vista Lounge) was authentic wood-burning rather than gas, which would have added a cozy, rustic ambiance. Excellent Spa & Gym: Both the spa and fitness center are top-notch. I thoroughly enjoyed the spa treatments, and the gym was well-equipped for a good workout. Good Service: The staff members were friendly and attentive. Any requests were handled promptly and courteously. Cons (Mainly the Food): Day 1 (Lunch at Apex): The buffet featured cold French fries, and the burger was oddly wrapped in plastic, which felt quite unappetizing for a 5-star hotel. Night 1 (Sushi Place): I had to return my sushi order entirely because the rice tasted off. The chef admitted it was missing vinegar, which is a basic component of sushi rice. Night 2 (Apex & Burger & Bourbon): I ordered a NY steak that was so disappointing I had to return it. Hoping for a simple fix, I asked for a burger from the sister restaurant Burger & Bourbon, but was told I had to go there in person. Once at Burger & Bourbon, the burger I received was completely inedible. The kitchen acknowledged the problem and kindly removed it from the bill. My girlfriend and I truly wanted to love our stay and enjoy the on-site dining, but the consistently poor food quality drove us to eat outside the hotel for most of our meals. For a 5-star establishment, the culinary issues were unexpected and frustrating. Housekeeping Issues Our room was often not serviced by the time we returned from skiing in the late afternoon—a time when we expected it to be clean and ready. This happened every other day, despite multiple requests to have our room made up in the morning. Bottom Line: If you’re looking for a beautiful hotel with comfortable rooms, a lovely spa, a well-equipped gym, and good service, this place delivers. However, if fine dining is a key part of your vacation, you may want to consider alternative dining options until the hotel addresses its kitchen issues. Hopefully, they will make improvements soon to match the otherwise high standards of the property.