Pendry Park City

Overall our experience at the Pendry was a good one. There were a few errors with the PPC concierge system and the room "upgrade", fortunately Justin, the front desk manager stepped in and took care of the main issue ASAP. There will always be issues that happen, it's the response and handling of those issues that truly make the difference and Justin did a great job! We ate breakfast at the on site restaurant, Kita and we were extremely disappointed. We had raw eggs served to us on the 1st day and the quality of the rest of the food was underwhelming. They should also go through and check every on table condiment tray, there were disgusting. The Pendry, is a beautiful property and all the staff members were friendly, helpful, and very professional!

By far the best service I have ever experienced aside from an all-inclusive resort in Cancun. I’ll definitely return one day! You really feel like everyone is there to make sure you are taken care of. The shuttle service Is such a perk because you don’t have to worry about rides sharing. Thank you everyone at Pendry Park City!

Our stay at the Pendry exceeded expectations. The accommodations were immaculate, the bedding and pillows were perfect, and the staff was friendly but not intrusive, rooftop jacuzzi/pool had a perfect view, the fitness center has 24 hour access with rower, recumbent bikes, free weights, machines, med balls and boxes which allows for a variety of workouts

Average is generous. No hotel should subject guests to one-ply toilet paper, let alone one that is new and sophisticated, and expensive. Also, no hooks for towels in the bathrooms? It's a great hotel! Great staff, amazing food, all good things! But that one big thing is a big, big thing. Bring your own and you'll be fine. :)

The facility is beautiful, and the rooms are new and very clean. The cleaning staff was excellent, and the entire facility is maintained in very good condition. This place gets a poor review because there were many fees about which I was unaware when I booked and the $14 portage fee was charged despite the fact the service was not offered. In fact, my check-in experience when I pulled up was almost rude and they offered me no assistance at all. When I brought this to the management's attention and simply asked for refund, I was told no. Ouch! This resort would be great place to stay during the ski season, but off-season it's a bit out-of-the-way and is removed from the town of Park City.