COMO Uma Bhutan

I stayed at the COMO Uma Paro hotel for two nights and was quite disappointed with the experience. The rooms in the main part of the hotel felt worn and outdated, and unfortunately, it did not feel worth the price we paid. Perhaps the individual cottages offer a different experience. On a positive note, the food was good, though not exceptional.

Thank you GM James and team for caring for us so well. We hope to be back and loved meeting everyone. 1. Dorje our butler was outstanding – whatever you pay her you should triple as she is so valuable:) 2. Sangay and Namgay the drivers and guide - outstanding 3. The restaurant was good = we love organic produce and service was excellent 4. The villa was spacious and comfortable 5. The grounds are lovely 6. The spa area needs some work in our opinion, including installation of ice bath/s – heat/cold therapy is huge and ice baths are a brilliant way to quickly recover from trekking/hiking. You have plenty of space. 7. We recommend more gym equipment like foam rollers, stretch bands and other portable items and a rowing machine 9. Yoga was really disappointing – it was like a calisthenics class with the instructor speaking in a loud voice and did not focus on the breath and stretching in harmony. I also felt that clients could be injured due to the lack of guidance and doing repeated single and double leg lifts which are not advisable for people with back pain 10. The massages were not up to the standard we normally see at Como – Shambhala massages average and the abayanga was disappointing. Anyway, it's certainly worth staying:)

WOW. What else can you say? Arrived after a long day of sightseeing and was informed that all members of our group had been upgraded to a villa. The villas a free standing buildings on the grounds away from the hotel, and they take you to them in a golf buggy so you don't have to walk. The villas are HUGE! I couldn't believe this whole space was just for me. You get a lounge room, huge bathroom with claw foot bath and separate shower and toilet, a bedroom with a king sized bed and your own massage room! There is also a small butlers pantry for the use of the butler attached to your villa. One of my favorite things was actually that there is a space in the bathroom for your luggage so you don't have to mess up your sleeping space with your suitcase. You can really spread out your belongings and hang stuff up and there's room for more than one bag. The resort is high on a hill and the view from the bath is amazing. Had dinner at the restaurant one night and it was lovely as well as drinks at the bar. The staff were also really friendly and helpful. They also have an archery range so you can try Bhutan's national sport which I thought was really cool. The only thing with this place, and it's not a complaint just something to be aware of, is that it's really far out of town. It's not walkable to get into Paro so you will need to catch a taxi - I think they may have a shuttle, but don't quote me on that. I did manage to have a look at the hotel rooms, which to be honest are a bit plain and dated for the price being charged (the villas most certainly are not at all). They have a pool and the spa looks nice too, but didn't have time to try either of these. The only small problem I had was it took far too long for them to get the luggage to our rooms. We had been hiking and then rafting that day and had a short turn around at the hotel to get changed before attending a business dinner in Paro. It came time to leave and my luggage still had not arrived. I was still damp, sweaty and quite a mess and there was no way I could go out like that, especially to a business function. My luggage eventually arrived and I was forced to have the quickest shower of my life and run (couldn't wait for the buggy) to reception to meet my group and guide - I wasn't even the last one to arrive. Overall, it was a small thing that was annoying, but didn't really taint my experience of what was otherwise an absolutely wonderful stay.

Excellent service! Food was awesome The staff complies to all the customer requests They have the facility of packing BF if u leave early for treks which is so useful Staff was very polite and the villas and rooms , both are very comfortable We stayed for 1 night in the villa..wish we could have stayed longer The manager , Agraj Tyagi was very gracious and polite ! Thank you for such a comfortable stay

We made a decision to upgrade our itinerary right before we left home and I’m so glad we did. The beautiful setting up the mountain from the town of Paro was a respite of complete comfort with an outstanding staff. Khara and Kuenga at the desk were kind and very helpful as was the sweet woman in the gift shop. Jigme, in the restaurant, couldn't be more warm and attentive. I’m sorry I don’t have all of the names of everyone who made us feel so welcomed and cared for. It was hard to beat the incredible meals, the lovely pool, spa and yoga classes. Also, my son thoroughly enjoyed the ability to play archery and darts on property. After hiking during the day, there was nothing like coming back to the peaceful and quiet setting of Uma Como Paro with a staff that went out of their way to care for every need. It was hard to leave!