Hacienda AltaGracia, an Auberge Resort

The highest praises to Altagracias!! Their service, cuisine, resort design and activities were incredible! We loved our stay so much. Each day was so fun! Endless options to relax or adventure! Every person that works there went above and beyond! We learned so much from everyone and felt so happy to meet each and everyone of the staff here! The views and amenities were top tier and went above and beyond expectations

It’s hard to put into words how exceptional our stay at Hacienda AltaGracia, Auberge Resorts Collection truly was. The property itself is absolutely stunning, but what sets this resort apart from other 5-star destinations is the unparalleled personal service from the staff. From the moment we booked, every detail—from communication to activity planning, treatments, meals, and excursions—was handled with care and precision. Melissa was incredibly attentive and responsive throughout our stay, making sure every aspect of our experience was seamless. We also had a personal wellness consultation to create a tailored wellness plan. The resort’s focus on wellness, culinary experiences, and adventure is evident in everything they do, and I encourage you to participate in all three areas. Highlights of our trip: • A full-day adventure with Pabro Sanchez. If you do anything at all, spend a day with him! His knowledge and passion for Costa Rica made our adventure unforgettable—we’d happily spend a week exploring the country with him. • The Well (Spa) is world-class. The staff is incredibly caring, and the treatments are among the best we’ve experienced in a lifetime of spa visits. Be sure to grab some golden berries from the main area—they’re a delightful touch. • The activity program is incredible. Yoga, Pilates, breath work, hypnosis, and more are all offered with exceptional instructors. Manjit’s session was truly life-changing for us. • The personalized service from our assigned staff members, Kevin and Solome, made our trip even more special. They were available 24/7 and felt like dear friends from the moment we met them. • Coffee at the Mercado was unforgettable—the baristas are truly coffee magicians. • The horse experiences are a must! On one trail ride, we saw monkeys and falcons, which made the experience even more magical. • The culinary experience was fresh, creative, and infused with a little magic. Special thanks to Jairo, our bartender, who made every moment at the bar memorable. Take the margarita and mezcal class with him or simply ask for the “Arronos” or “Arrontini” cocktails. He’ll remember! We also loved the butterfly garden, the edible garden dinner, and the horse show dinner (pro tip: bring enthusiasm to the horse show for the best experience!). The attention to detail from the housekeeping staff ensured that our hacienda was always pristine and welcoming. A private pool is a must—it added so much to the experience. Finally, we want to give a special thank you to the General Manager, Keon Masschelein, who was constantly present, ensuring every guest felt cared for. We even had the chance to fly with him on a charter to San José—a true testament to how much he values his guests. Auberge Resorts is lucky to have such a dedicated leader. This resort is flawless in every way. From the breathtaking haciendas to the world-class staff and unforgettable experiences, Hacienda AltaGracia exceeded every expectation. We will absolutely be back. It was a magical experience for us. Pura Vida!

From today forward in our family, there is Hacienda Alta Gracia — and then there is everywhere else. Hits the mark on all you’d expect from a truly world class luxury resort: —impeccable, expansive property in breathtaking and lush tropical hills -scenic and wide ranging hiking trails and other adventures — all safe, fun and perfectly maintained -incredible, diverse, healthy and natural dining -gorgeous, immaculately maintained Casitas / Suites and grounds -best and most beautiful spa and wellness center we have ever seen And then there is the incredibly warm, genuine, instantly-responsive service from a team that clearly genuinely cares deeply about each guest’s perfect experience, and takes great pride in the resort, in the whole team, in the Costa Rican community in which the resort is located, and the country and people of Costa Rica. Their happiness and genuine humanity shine through at every interaction. GM Koen Wasschelein and his team have done an exemplary job truly making Hacienda Alta Gracia the best, most gratifying, and most relaxing and fulfilling family vacation we have had — or could imagine. Special thanks to Paolo, Anthony, Gilbert, Wyner, Rolando, Anna, amazing chefs Checho and executive chef Carlos, and wonderful kind hostess, Melissa, who we expect will become a hospitality industry leader or executive in the future. Thank you, Hacienda Alta Gracia team for an incredible and wonderful family vacation.

Such a warm and welcoming unique property that will fill all the buckets for a full holiday!!!! We can not say enough about the incredibly accommodating, kind staff, the breathtaking beauty of the mountainous property and the adventures that can be had. A truly special place!!!

Fantastic opportunity to unwind and relax. Everyone on staff is exceptionally and authentically friendly. They are dedicated to you having a positive experience. Be sure to make use of the Spa and workout areas. They are beautiful and clean. The food is delicious, as well. Lastly, make use of the excursions. Our mornings at the Trapiche Nery and Marvin's Cocoa Farm were very memorable for us.