Kimpton Hotel Palomar Philadelphia

The room was small but comfortable. The breakfast was amazing. The best part, though, was the hospitality provided by true hoteliers, Natasha and Tashna, who both made me feel like the Kimpton Palomar will be my home away from home whenever I’m in Philadelphia. Kind, curious, and accommodating, they both stood out amongst the rest of the wonderful staff, which included the outstanding hostess in Square, named Francesca. The tail end of my stay coincided with my birthday. Paige, Gia, Erika, and their colleagues went out of their way to acknowledge my day with congratulations and a wonderful card and chocolate. Tashna shined again, offering me a complimentary cocktail, and thereafter, Gerald saluted my night by offering a gratis dinner and nightcap at the Square bar. With my only original intention having been to stay close to my client’s office, this was a true delight of a stay. A throwback experience of good old fashioned hospitality.

Not as nice as it used to be. Expedia VIP Platinum complimentary drink was a plastic bottle of water. Rooms are somewhat dated. Not soundproof. The common areas are dirty. Gym was really dirty. Over the three days I stayed, there was a room key card on the floor that was never picked up. You could tell no one bothered to clean the gym over those three days. The restaurant can’t cook eggs properly. Big portions with no attention to detail. All around- meh.

I cannot say enough about how well the staff at the Palomar treated me. I visited the Palomar for over 3 weeks during a difficult period of time, and every single member of the staff I encountered was welcoming and gracious. Really need to thank Paige, Tracy Ann, Jenn and Akira in guest services. Even Ray at the front door was lovely, always greeting me with a smile. I look forward to returning to the Palomar when I am in Philadelphia.

Fantastic property & staff. The location is perfect for needing to be walking distance to the major sites in downtown Philly. The staff is welcoming and friendly. The rooms were spacious & clean. The amenities that the hotel offers such as coffee in the morning and a wine social hour in the afternoon really sets it apart. I would highly recommend anyone stay here!

Great room. Great location. Great happy hour. Great restaurant. Great service. Very pleased. Would recommend highly. I have nothing more to say. Two hundred characters is too many. Great, Great, Great, Great, Great. Great. Great. Great.