Sofitel Philadelphia

I did not stay overnight, but attended a 3-day conference. The hotel was immaculate and beautiful and the meeting rooms were well-equipped for our groups needs. The service staff was also very attentive, yet unobtrusive. Would definitely recommend Sofitel to anyone looking to host a business affair.

This was my wife and my 2nd time. We had a great time and will be coming back. We had a business meeting the next morning and we suggested that our guests meet us for breakfast, as we told our friends you had a "Killer Buffet" My wife and one guest had the buffet and it was wonderful. The other guest and I ordered Eggs Benedict from the menu. It was the most miserable eggs Benedict I had ever had, a few small pieces of dry ham on burnt with two eggs not separated, without any Hollandaise sauce. I write this because we Love your hotel and the staff is kind and helpful, They make us feel at home.and welcomed. We will be back. Next time I'll stick with the Buffet. I hop[e this helps.

The hotel is absolutely beautiful, the rooms are lovely. We asked for a view on a high floor and replaced on the 12th floor, but the view was of rooftops of buildings that are not lit up at night. I also loved the bar, but it needs to be more women friendly. There is nowhere to hang my purse while sitting at the bar so I had to keep it on my lap and it kept falling down. Hooks should be placed below the bar for women to hang their purses. Aside from those two things everything was wonderful.

The staff at the Sofitel Philadelphia are uniformly welcoming, accommodating and engaging. Janessa (front desk) and Ivan (concierge) have distinguished themselves above and beyond their already wonderful colleagues. The most recent example of their bespoke service is their purchasing me a memory foam pillow for my stay and storing it for my frequent returns. I slept more deeply this most recent trip and I anticipate our return visits.

Comfortable room but work-table is a "high top" with high chairs - trendy but not comfortable Beware of the "urban experience fee" that will appear automatically on your bill. It's a "resort charge" that is effectively a room charge add-on that cannot be declined. Staff - mostly friendly but the faux-French affect can wear a bit thin particularly if you know French yourself. Staff could use a bit more training that the guest is the point not "how we at this hotel do things." Good breakfast. Great location for walking but very challenging location for traffic and parking. Skip the car. Arrive by Uber or Taxi.