Kimpton Hotel Palomar Phoenix

My husband and I frequently stay at Kimpton hotels when we travel. We love the Kimpton brand because of the quality of service the staff provides. When we checked into the Phoenix Kimpton, there were some issues with our room. I discussed it with Timothy the reception agent who was apologetic and kind. He offered us some extra food and beverage coupons. A little while later Sarah contacted us and asked if we would like to view some different room options. We said yes, and in the end Sarah very kindly upgraded us to a much more comfortable room. We were very impressed how she went way above and beyond to make sure our stay was comfortable and pleasant. She really made the difference in making our stay a good one!

2 nights on business trip at $650 per night. Room looked like they'd dragged the furniture off the curb after a frat house trashed it (see photos) -- when I asked for new furniture or room change, the manager informed every room was like that, but they were planning to do an upgrade of the furniture (in August!). Room service comes in a paper bag (and they forgot items), but they charge at white glove rates. No breakfast in hotel. If this were a budget hotel, I'd think "fine, you get what you pay for", but at these rates it's astounding that IHG thinks this is acceptable. Never again.

This is a very well-kept hotel in the heart of downtown Phoenix . The service is top-notch and the hotel has great amenities. . I appreciate the quality service I received from AD on the valet team. You won't be disappointed with this hotel selection.

Great place! Walking distance from everything, museums, restaurants, stadium. Large, beautiful, comfortable and clean room and bathroom. Very friendly staff! Dog friendly. Nice bar and restaurant. Excellent breakfast. We fully recommend !

Ive been staying at the Kimpton on December for the last six years. A bunch of us go there to see Trans Siberian Orchestra at the Footprint Center. As usual the Hotel and staff did not disappoint. Jesus and his staff were 1st class up and down. The rooms are always amazing, and the Hotel always smells great! See you next December! Mark " Skip" Buccola