The Pavilions Phuket

ABSOLUTELY AMAZING!!! I typically don’t write reviews but this was by far one of the best stays I have had. My boyfriend and I did the private pool villa for my birthday and Valentine’s Day and it exceeded all expectations. Everything was perfect they even had a cake with candles and happy birthday decorations on the bed! Customer service was amazing from the time we stepped foot on to the property until the time we checked out. If you are considering booking at this property DO IT! You will not be disappointed. The food was also delicious. Complimentary mimosa bar at breakfast and complimentary cocktail hour every single evening!! There’s so many great things I could say about the property so glad we had the opportunity to stay there and are already planning to go back!!

I hope they will get some new mattress soon. Front desk staffs are friendly. Ocean view pool villa is very spacious with one of the best sunset views in Phuket. Have been there for 6 times already. Will definitely go back if they have new mattress for pool villa, LOL.

We have just returned from our 2nd stay at The Pavilions and it just keeps getting better this time we stayed for 10 nights in the same room has last year Spa and Pool penthouse 43,it really does feel like home coming back to stay here and having your own swimming pool is amazing if you just want a lazy day relaxing in the sunshine. From the moment you arrive you are treated and looked after by every member of staff. Meow,Jaaith,Amm,Army,B Boy and Bus in Firefly the restaurant which serves the best food from breakfast through to dinner. Alto and 360 also excellent. Wut and all the Buggy drivers are just so friendly you just never want to leave. The spa is also well worth visiting for massages we had 4 during our 10 day stay If you are looking for relaxation we can highly recommend The Pavilions you will need taxis however or a car to travel around which is never an issue with a Taxi company right outside the gates of the hotel or we have the Bolt App which is just like Uber in the UK and works very well. Looking to return in 2026 to a place we love and can highly recommend like previous reviewers.

one of the best hotels i ever stayed in, the staff really friendly helpful andthe room was gorgeous, it has everything you could think of no need to bring anything with you just your clothes is enough. the breakfast was wonderful and as a Muslim there was a halal food so it's great experience which must try another time

The hotel is located in a beautiful setting on a hill, receiving light wind in the evenings. The grounds are beautiful. Our bed wasn't comfortable; the bed was lumpy and the pillows were flat and had no support. The breakfast buffet is good. The lunch/dinner had average food. There is a fabulous 60 meter pool. However, there are limited, hard loungers with no cushions, which spoiled our time at the pool. Due to these factors, the hotel doesn't merit a 5 star standing. We wouldn't return.