Twinpalms Phuket

We stayed at the Twin Palms in Surin Beach, Phuket for ten days in January 2025. Everything about our stay was perfect - the room, the staff, the service and dining were all best in class. The resort is comprised of a number suites, duplexes and penthouses configured around a large pool / water garden, shaded by palm trees and serviced by a pool bar during the day. The hotel is conveniently located near restaurants and bars, but also has in-house dining, one of which provides a buffet-style breakfast. The resort also has a staffed fitness centre with all cardio and weights equipment to stave off any food/cocktail-based guilt. On the last day of the trip, we rebooked for next year - that’s how much we enjoyed the Twin Palms. Absolutely five star.

Beautiful hotel, with exceptional quality rooms and grounds, maintained to a superb standard. The staff are friendly and professional, and we received an excellent personal service from Pisit. The atmosphere is calm and peaceful and well-suited to those who enjoy their holidays to be tranquil and chilled. The in-house restaurants give a good variety of cuisines, and the hotel’s beach clubs are also a great attraction. Overall this was a great experience, and we hope to return to Twin Palms very soon.

We had a great experience at Twinpalm :) The facilities are amazing, especially the pool, which is located in the center of the hotel. There’s also a big gym with all the machines you would need. Staff was super kind and helpful. The hotel is located in quite a busy area, that is maybe not the nicest to walk around, but very close to Surin Beach, which we enjoyed. There is also a free shuttle from the hotel to other beaches and beach clubs. Breakfast was super delicious, the buffet offers a very wide range of dishes, Thai and Western.

My family of 4 stayed here for 5 nights in the loft duplex. It was wonderful. The staff are incredibly attentive, friendly and really cater to your every need. For example, the bed was hard (for me) and they immediately provided additional mattress toppers. They assisted with restaurant reservations and recommendations. The only thing about the resort itself is that it is not directly in the beach. You can use the beach club facilities affiliated with the hotel (catch and lazy coconut) and they provide shuttle service. Those places are nice, however there is an additional charge and for the price of the hotel that should really be included in the overall stay. Something to think about if you want to frequent the beach but not a deal breaker otherwise.

Twinpalms Phuket Resort welcome guests very warmly with a flower's wristband. The room is ok with good furniture. The room with great view at front of swimming pool. Body wash room is not so convenient. Food of breakfast is not diversity. It is a place worth experiencing.