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Andaz Mayakoba is a luxury boutique hotel from Hyatt group located just minutes north of downtown Playa del Carmen, the hotel offers easy access to this popular town while also ensuring quiet retreat is never far away, that because Andaz Mayakoba is not a mega resort. The hotel is split up into two sections: Beach & Lagoon, and the distance between these two areas is surprising as they are a mile apart. For that reason, there are many bicycles that guests can use to ride around and there is always a golf cart around providing transportation. Four unique restaurants offer distinguished culinary experiences for which Andaz hotels are known. Inside, the guest rooms and suites are inspired by nature, with breezy open layouts flooded with natural light, and filled with refined artisanal décor. Local artworks adorn the walls, while complimentary Wi-Fi Internet keeps guests up to date.
Andaz Mayakoba Resort Riviera Maya
Carretera Federal Cancun-Playa Del Carmen Km. 298,
Playa del Carmen-Solidaridad, Quintana Roo,
Playa del Carmen, Mexico
77710
Nearest Airport: CUN
Had a great stay here as part of a company CKO staff was friendly and accommodating. Only complaint were the wait times for certain menu items and the breakfast buffet closed a bit earlier than expected. Overall the hotel was nice, clean and loved the bikes that were all over the resort. Do wish there were some cheaper options to head to playa del carmen centro (rather than them hail you a cab which charges 500 pesos). Within the resort the beaches were super nice and the food was excellent!
Sightseer45601282005
Beaucoup trop cher par rapport aux services proposés. Peu d'animations, pas de chambre de courtoisie, de ce fait j'ai du prendre ma douche à la.piscine et me changer ds les toilettes pour prendre mon avion ds les hôtels de cette game, normalement une chambre est prêtée, obligé de réserver les restaurants en amont alors qu'il n'y avait quasiment personne ds les restaurants, même.pas.un verre d'accueil ! Quasiment pas d'activité proposée excepté un tour zn bateau agréable sur les canaux. Chambre face à la mer mais avec une telle végétation que l'on a aucune vue.
nathalie c
Very limited dining options. Only 1 restaurant had good dinner but it was always fully booked. Dinner in other restaurants was unsatisfactory with poor quality and limited options, including vegetarian ones. Also no organised free physical activities, unlike other resorts.
Trip762445
Nuestra estancia en Andaz Mayakoba fue inolvidable y muy divertida, desde que llegas te reciben muy amables al hacer el check in te hacen sentir bienvenida te dan una piedra para que pidas un deseo, la comida es deliciosa en los restaurantes, pedimos room service en 2 ocasiones y también esta muy rica, el personal es muy cálido, lo recomiendo, tienen muchas actividades, fuimos en familia para festejar el cumpleaños de mi mamá y toda la familia quedó encantada, esperamos regresar pronto y vivir la gran experiencia en Andaz Mayakoba, muchas gracias a todas las personas que te hacen tener una estancia muy linda.
Luisa R
Do not go - everything was bad Lack of staff overall across the whole resort and all hotel functions because they all quit because Hyatt was flipping the resort from Andaz to a Lila and did nothing to take care of their staff or all the people that made reservations - food and drink service, golf cart drivers, housekeeping all terrible. Only 2 places to eat and the menu was always the same since all the other restaurants in the resort were closed.
Alpa P
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