Blue Diamond Luxury Boutique Hotel

I had a great time, the hotel has many beautiful views, it has a cenote, the rooms are away from the beach but it is still a good hotel, it has very clean gardens, the staff is the best, very friendly, very helpful Overall I had a great time, I definitely hope to return very soon...

Excelente attention above allá!!!. The people are very very attentive and very kind! Very solo I Will return to "Playa del Carmen" and I Will gladly stay again in this great hotel!. It's worth the expericience....From the moment You arrive until the last day!

Staying at this hotel is an opportunity to live an experience to remember forever. You can be sure that you will eat delicious food throughout your stay. I am fascinated that they treat us like family, that everything is clean and in its place, it was a great experience, we hope to return very soon, the attention of all the staff is excellent. It is the best attention that a tourist can have.

This is a very pretty and serene property. The staff was lovely. But our favorite part was discovering the bartender Gustavo. He was fun, funny, and entertained our tequila and cocktail tasting. He has many drinks up his sleeve. The employees move around the resort, but you need to find him! IMO I thought the beds were pretty awful, but my friend liked them. The restaurant service was quite slow for some of our meals. I never knew if they were under staffed or just relaxed. We only had one meal that was meh. But most of our meals were delicious. But Gustavo will make you a delicious drink to forget any meh dishes. I have to mention that I love a good breakfast buffet. They only had breaky buffet on Saturday. Maybe they do Sunday as well. I enoyed the pool selections. If you want shady and quiet, you can go to the spa pool. If you want sunny and more social with a bar, they have two beach pools. Pool towels were hard to come by for the first three days. I kept asking and was told 'five minutes.' They never showed up that day. Our last two days there were towels. The towels in our room were weird too. We requested 2 bath, 2 hand, and 2 washcloths. One day we got 2 bath and 1 hand towel. I tried calling housekeeping and front desk but never got ahold of anyone. With all of this being said, I would stay at this resort again. I don't know if they were fully booked, but we never felt like it was crowded. If you want a more party, party, games at the pool and a swim up bar, you might be happier closer to Cancun. Prepare yourself for a relaxing stay!

It is a very comfortable place, to disconnect from the everyday. A very different hotel, they are very spacious rooms and yet it is not like those hotels with large structures, on the contrary it is surrounded by incredible nature. The services or activities included seemed very good, such as snorkeling, the use of spa areas, which is great and swimming in the cenote, among others, the aforementioned for me are the best. The food is one of its strengths, as most of it is a la carte is very good. As for the beach we loved the perfect weather for us. Good service, with very nice staff.