Fairmont Mayakoba

We had the best time celebrating our honeymoon at Fairmont Mayakoba! From the moment we arrived, the staff went out of their way to make us feel special—warm, welcoming, and incredibly accommodating throughout our stay. The Spa was a highlight—we ended up going back a few times because we loved the services and amenities so much. It’s the perfect place to unwind and feel pampered. Tauro was one of our favorite restaurants on property. Adan was an amazing server, and Alfonso, the bartender, not only made fantastic drinks but also shared the fascinating history of Mayakoba with us. Eric was another standout—he gifted us salt during one visit and later gave us great local tips, including spots to check out in Playa del Carmen. At La Laguna buffet, Diana day after day made us feel like we were the only table in the room and Adelaida was incredibly friendly and attentive as well - such a lovely way to start our mornings. We also had a great experience at Gaia—our server Hector was fantastic, and one of the young chefs came out to talk with us and got us genuinely excited about what we were eating. The concierge team was also top-notch. Elmer was especially helpful and super knowledgeable whenever we needed help planning out our days. We took a river boat tour during our stay, and it ended up being one of the most memorable parts of the trip. Oscar and Miguel gave us incredibly nice and relaxed experiences, and Mauricio Romero was just phenomenal all around, sharing about the local wildlife and amazing sustainability efforts. The La Cantina tequila tasting was another standout experience—Dorian led the tasting and was incredibly knowledgeable, making it a fun and educational experience. And over at Hix Bar, David was super friendly and introduced us to tequila cream, which we’d never had before. We honestly couldn’t have asked for a better honeymoon. Fairmont Mayakoba is beautiful and serene, but it’s really the people who made it unforgettable. We can’t wait to come back!

We had an amazing time at Fairmont Mayakoba. We stayed at Heritage Place and had Daniel and Alejandro as our butlers and they were the best. The resort offers so much to do for families. The beach is great and you have access to the other resorts for food as well.

We had an amazing time. The property and staff are top notch. Friendly and attentive staff at each encounter. Food was phenomenal. This was our second time here and we’d come back again in a heartbeat. Special shoutout to Sergio and the whole staff.

The Make a Wish experience has been increíble. Our Wish kid has been amazed on every experience !! Ever since we came everything was prepares for him. The facilities and the activities in such a great dialogue with nature. It is a place to get the Wish and the peace you need. A piece of heaven on earth.

We had a great time at Fairmont Mayakoba, we stayed for 16 nights and we really enjoyed our stay here, we come every year and it is a real pleasure to stay in this property, services are top-of-the-line, we really feel like home, top quality restaurants, overall the best in Riviera Maya.