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Hotel Xcaret Arte is a hotel experience in front of the Caribbean Sea, that makes hospitality a sensitive proof of the artistic wealth and sustainability in Mexico. Hotel Xcaret Arte is a homage to the best Mexican artist. It has 900 adults only (young adults ages 16 and up) suites inspired by artists of Mexico´s culture, 10 gastronomic experiences under the care of the best Culinary Group in Mexico and an eco-integrating architecture so that you can feel pampered in an atmosphere of astonishment with no rush. The Mexican decoration and the different organic amenities will immerse you into carefully crafted spaces that will make your stay unforgettable.
Hotel Xcaret Arte
Carretera Chetumal-Puerto Juarez, Km. 282 L21-3
Playa del Carmen, Mexico
77710
Nearest Airport: PCM
Beds are terrible and uncomfortable. Pool staff and all wait staff are great and very attentive. Jorge Fernandez by the pool is the best and remembered us from years prior. We have been here 4 years in a row and it continues to exceed expectations.
Dan D
La Diseño pool bar was my favorite location on the property. By far the most accommodating and kind staff I have ever met. They go above and beyond to make you feel like royalty. Karen Espinosa, Sheila, Mercedes, Fernando, and Terasa. Thank you!
James S
Karen Espinosa is the best. She was always so helpful and nice the whole time. She treated everyone great and had a great attitude the whole week we were here. Favorite server that I had all week. It’s been a great week at xcaret and I hope to come back
Tourist49582882209
The food was excellent, and the hotel is incredibly dog-friendly. This was my first time traveling with my dog, and it turned out to be such a wonderful experience. I’d like to especially thank one remarkable lady, Natalia Concierge (I hope I spelled her name correctly). She helped me so much, and I was truly touched by her kindness and professionalism. This was my first time bringing my dog from the U.S. to Mexico. While entering Mexico only required a rabies certificate, returning to the U.S. needed a health certificate issued within five days. On the morning of my departure, Natalia was so patient and efficient. She made calls to the nearest pet hospital, checked all the updated policies, and even arranged a taxi to take me to and from the hospital. I honestly don’t know what I would have done without her help and dedication. This was the most unforgettable part of my trip, and I’m so grateful for her assistance. Overall, it was an absolutely amazing journey, and I can’t recommend Xcaret Arte enough!
Elaine J
Arte is amazing! Casa Diseño rooftop pool cannot be beat! Even in bad weather it was THE best experience! We went to every rooftop pool offered but kept coming back to this one for the service! If you get Sheila as your pool butler or Rosie as your waitress you will go away happy with their sweet smiles and incredible service!!!
Ronda E - Las Vegas, Nevada
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