Mahekal Beach Resort
Playa del Carmen, Mexico
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About the Hotel
Located on the largest stretch of beach in Playa del Carmen, Mahekal Beach Resort invites you to experience the best of the Riviera Maya. Discover lush gardens, tranquil pools, exquisite dining, and high-end accommodations that channel the spirit of the region. Choose between the barefoot elegance of our beach houses, bohemian-chic suites, and peaceful treehouses surrounded by lush green foliage — whichever you pick, you will enjoy premium amenities, thoughtful service, and one of the most beautiful settings imaginable. Our dreamy resort is perfect for romantic retreats, family getaways, and spectacular meetings and events. Unplug and unwind with a handcrafted cocktail by one of our four pools, soak up sun on the sand, and treat yourself to a soothing massage or Mayan inspired treatment at the Revive Spa. Adventure-seekers will want to explore ancient Yucatan Peninsula cultural sites and natural treasures, snorkel, or scuba dive with our Mahekal 35-year-old Dive Shop through reefs filled with tropical fish and native turtles or experience the magic of cenotes. Our in-town beachfront resort location is only steps from local shops, boutiques, and restaurants. Experience Mahekal Beach Resort and let authentic Mexican hospitality and the magic of Mexico’s Caribbean coast and white sand beach sweep you off your feet. Mahekal Beach Resort's unique layout of outdoor pathways with lush gardens and open-air restaurants and venues, gives us the ability to re-imagine your travel experience and feel safe.
Location
Mahekal Beach Resort
Calle 38, Entre Avenida 5a y Zona Federal Maritima
Playa del Carmen, Mexico
77710
Nearest Airport: CUN
Features and Amenities
- General Information
- Connecting/Adjoining Rooms
- Dining
- Poolside Dining
- Pool Bar
- Restaurant
- Bar
- Oceanfront Dining
- On-Site Amenities
- Spa Services
- Gift Shop
- Outdoor Pool
- 24-Hour Front Desk
- Beach Access
- Outdoor Whirlpool
- Wedding Planning Services
- In-Room Amenities
- Air Conditioning
- Hair Dryers
- Family
- Cribs
- Nearby
- Shopping
- Nightlife
- Interests
- Beach
- Hotels
- UNESCO Site Nearby
Reviews for Mahekal Beach Resort
Great experience all the way
We had a wonderful stay at this very pretty hotel. What truly made it stand out was the incredible staff in every restaurant and bar. Special shoutout to Roberto from Fuego and Ismael from Olas, who went above and beyond to ensure I had a great experience. Their warm hospitality and excellent service made our trip unforgettable. Thank you to the entire team for making our stay so special!
Zugerin13
Mahekal in January
We’ve been here several times and every time we enjoy it just as much as the time before. The management And ownership have changed since our first visit in 2021. The food at Feugo is great and you should really try it for lunch. Roberto is so great and one of the many reasons we love this resort and we’ll continue to come back time after time.
326zoew - Bismarck, North Dakota
Mahekal Repeat Customers
So great! We love Mahekal, this is our 4x coming here. The food is great, the resort is great the pools are fun and the workers make it great! We love the area and Playa del Carmen is perfect. Fuego is our favorite restaurant at the resort and it has great grilled food and seafood.
petermP3036GK - Bismarck, North Dakota
Final bill done by hand and not correct - no response yet
Third time at Mahekal - unfortunately whilst our stay was great I have been reaching out to them for 10 days now as during check out there was an issue with billing. I was told I had to pay what the receptionist calculated on her phone (not the computerized invoice) and then told if I did not I could not check out. This was the night before our actual check out date as we had an early flight with small children so wanted to make sure we closed accounts. When I got the final bill morning after (computerized version) it shows the hotels owe me - which was clear to me the night before but I was treated so poorly and had to get the kids to bed I gave up. I haver emailed the emails the check out person gave me and nothing with the receipts and proof of payments etc. Very disappointed especially as have in the past recommended this place to family and friends - now trying to understand what the next steps are if I do not get a response. Overall nice hotel, great grounds, good food and nice staff at the restaurants - but reception and other support services are very poor and ruined what could have been a great stay.
Marta P - New York City, New York
Horrible - refund not given for cancellation within resort’s refund timeframe
My family and I booked a vacation for later this year at Mahekal Beach Resort. After reading more reviews we decided this resort was not what we needed for our family trip. I canceled our reservation within the free cancellation period and have yet to receive our refund. When asked how long it would take to process a refund I was told 4 to 15 WEEKS! I explained that this was ridiculous and that I wanted my money back within the following 2 to 5 business days or else I would contact my credit card company and dispute the charges. Do not book at this hotel. I am not the only person who has had this problem. On the Facebook group Fans of Mahekal Beach Resort I found many others this this same experience. Do NOT BOOK at this resort!!
Sarah P - Ohio
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