Secrets Moxche Playa Del Carmen

The staff is amazing!! Sandra and Sergio are one of the reasons why I feel like my time there was elevated to the next level. The room was nicely lit the ambiance was refreshing. But overall I was very happy with the customer service from the staff especially Sandra and Sergio. I'll remember them forever!!

I had a 5 day stay for a family wedding event. Moxche is not my typical resort I normally stay at. I was pleasantly suprised with the quality and size of the resort. Food and service was very good. My only conplaiants would be with the difficulty in getting in some of the resturaunts. You need to make reservations the day you arrive for all of them or it may be difficult. The beach and ocean area left a lot to be desired. I typically stay at scuba diving resorts so water sports were lacking but I understood that coming in. This resort is a pool featured resort. There are many pools! Overall a great experience and I would recommend to my friends that like this type of higher end experiences.

My husband and I just returned from a wonderful 4 night stay at this stunning resort and I am ready to plan a return trip! This is our second Secrets resort and third time in this part of Mexico! From the time you enter the resort you are greeted with beautiful views of the resort from the lobby. No matter which area of the property you are on, the tropical views, pool views or beach area are stunning! We stayed in a Preferred swim out room and loved our private plunge pool as well as having access to the rooftop infinity pool. The breakfast at The Observatory is exclusive to Preferred/Impressions guests and was one of my favorite areas of the resort! With plenty of pool options, you can choose what fits your mood best that day or time of day! We enjoyed every single pool during our stay and loved them all for different reasons. The food was amazing at this resort- wonderful variety of food choices and very reasonable proportions. My husband ate seafood at every meal and loved the variety! Honestly, the ONLY negative at this property is the beach. The beach is not swimmable and really can only be enjoyed while sitting on the loungers or from the cabanas due to its rocky entrance. If you are booking purely based on the beach and have no interest in beautiful pools, then look elsewhere. If you enjoy beach views but to swim in pools, this resort is EVERYTHING! 5 stars ⭐️ for Secrets Moxche!!

Went for a girls trip, all ranging from the age 28-38. Experience was above expectations. The hotel is beautiful. The food was delicious. The staff was extremely friendly. Highly recommend Ember.

Everything here was great the atmosphere,food,service but my favorite thing was the entertainment team. These people add life to the resort and atmosphere. Everyone was great but my boys Sergio and Miguel held it down all weekend. Will definitely be back.