Secrets Moxche Playa Del Carmen

The stay was great. The staff were very friendly, the food was excellent, and the activities were a lot of fun. We were especially impressed by Axel, he really made our experience memorable with his magic show.

We started off our trip rocky. We had a room with a ton of issues, shower didn't work, shade was off the rail and just a few other problems. To top it off we had an issue in the restaurant at the top of impressions. We waited 2 hours and never got food. While we rarely ever complain, we spent a good chunk of money on this trip and were not happy. LET ME TELL YOU. Omar and his team literally took every bad thing and not only fixed them, they upgraded us to a suite on the 8th floor. We asked for a free dinner for the couple staying with us and they said "not enough". Wow. Amazing. To top that off, the activities staff? Bar none the best I've ever encountered. Axel and Cristian are too contenders for my favorite humans on Earth. The absolute energy they bring far exceeds what's necessary. And Axel took it a step further by absolutely blowing our minds with some close up magic at our cabana. I still have 0 clue how he did any of those tricks. To close it out, Roberto was our server for 90% of our stay and we adore him. He was so kind and attentive and helped us make decisions on food and beverages that we haven't regretted once. We booked a cabana just so that we could have him as our guy when he wasn't at the pool. I could not have asked for a better group of human beings to be surrounded by for our honeymoon. Thank you to everyone for making this a memorable experience! As a couple who can't just Willy nilly spend thousands of dollars on a vacation, we don't even slightly regret choosing Impressions Moxche and will 1000% be returning ASAP!

Absolutely insane experience! The staff is amazing and very attentive. Axel, Cristian and the server Roberto have been amazing! Axel and Cristian have been so fun with the activities - Axel is an amazing magician! Truly blew our minds! Cristian is very friendly and great to talk to! Roberto was also awesome to talk to and was very personable, and very attentive with the service. I cant believe the type of service we have been given. This was the first time I have been at a resort and I proposed to my fiancé and we will definitely come back. This has truly changed our experience for vacations! Thank you so so much! ❤️

An incredible experience! The entertainment staff was fantastic - Monica, Jessica, Gabriela, Fernanda, and Regina helped us to have so much fun! Axel’s magic show at the pool was fun! We also loved all of the singers at Bamboo and really enjoyed the Quirky show and magic show at the theater. All of the food was delicious as well.

Visited in early January. The resort is stunning. Beautiful pools and rooms. The service was amazing. We especially enjoyed Regina, Vicky, Monica, Axel, and Jessica. They made the stay so fun. Axel’s magic was impressive. Loved the Italian and steak restaurants. The duets every night in the Bamboo bar are my favorite.