Secrets Moxche Playa Del Carmen

We had the best time- loved pool aerobics with Sandy! Regina, Adrian, Jerome ere all great: loved the swim up bar - Luis and Manual were the best bartenders. Massages were fantastic, food was delicious. Can’t say enough good things about this resort and the staff! Would definitely come back!

Sandy the entertainment person is the best! She has been so welcoming and has made our experience so amazing! She organized a group craft for our party of 6! We got to make special glasses and was so kind to us. She made our trip one of the best! Each member of the entertainment staff and the pool bar, Louis has been great!

Sandy is amazing!! We had so much fun with her and her team all week!! From bike rides to water aerobics, Sandy had so much to offer our group of friends. She even set us up with a fun activity on our last full day! ❤️ ❤️

We had an amazing stay! The Entertainment team was phenomenal. It wouldn’t have been the same without Sandy, Adrian, Jerome, and Regina. Luis and Manuel took great care of us at the swim up bar. We are so thankful we visited!!

Recently stayed at Secrets Moxche for a girls trip. The Physical Property- Indoor spaces including rooms: Beautiful from afar, but a little worn when up close. You can tell care was taken in the decoration and intended ambience, but the volume of guests and amount of turnover has clearly taken a toll. Your pics will look good, but the lived experience is so-so. Outdoor: The pools were very pretty and well managed. Slow swim up bar service. Beach was pretty gross and very smelly due to the sargassum. Do not expect to swim or chill on the beach. The Food & Drinks- Food: Not great at all. The food was subpar- borderline gross at most restaurants. We joked that we were eating plastic food or hint of food- the flavors and textures were off. Clearly mass produced and bland. Often the food tased like “refrigerator”. The best food option was The Marketplace for breakfast- consistently decent and the late-night taco stand. Drinks: The alcohol was watered down. If you are a regular drinker you will notice the quality degradation immediately. Mixed drinks will only give you a headache and make you have to pee. Shots were only marginally better. Beer, champagne, and wine are your best bets, but they offer very limited options even though the menus show more. The Staff- The staff was the best part of this experience. Everyone was very friendly and helpful. Outstanding service and hospitality!! Did not participate in any entertainment options- went into the town instead. Overall this is a 3.5 star experience largely being carried by the picturesque qualities and the amazing staff. Worked great/ decent value for a group trip with varying needs and budgets. Keep expectations low and if you value authentic food and drink experiences pass.