Secrets Moxche Playa Del Carmen

Gabriela, Aranza, Jessica, Sandra, Ilse,Uzirl, Sergio y axel were the best entertainment staff! The took great care of us and made us beautiful friendship bracelets <3

Gabriela, Aranza, Jessica, and Sandra (entertainment staff) are the best 🩷🤍

My wife and I just returned from celebrating our anniversary at this resort, and overall it was an incredible experience. There are so many things they do right here that made our stay memorable. When we first arrived, the check-in process did take a little longer than expected but honestly it was probably worth it because once everything was set up, the rest of the stay went very smoothly. The entertainment staff was fantastic. Aranza from entertainment brought a lot of energy to the activities and made things fun throughout the day. The nightly shows were also impressive. The theater production felt like something similar to a Cirque du Soleil style performance, which we did not expect at a resort. Cesar at the theater was also extremely accommodating and helpful. One thing that really stood out at the main pool with Carlos. He walks around cleaning guests’ sunglasses, and somehow he manages to leave them looking better than brand new. It’s a small touch, but it really shows the level of service and attention to detail. The pool activities were always fun and kept things lively throughout the day. At night the resort really comes alive as well. The Dark Horse karaoke night was fire — great vibe, great crowd, and the golf simulator there made it even better. Now let’s talk about the food, because that was one of the highlights of our stay. Suki was absolutely amazing. We ate there twice during our stay because it was that good. The shrimp tempura, the shrimp roll, and the rock shrimp appetizer were all incredible. Honestly every sushi roll we had there was beyond amazing. Ember was another standout restaurant. Our waiter, Dementrio, was top notch and deserves recognition. He provided some of the best service we experienced anywhere on the property. While dining there I also tried octopus for the first time. It’s something I had always been curious about but never had the chance to try where we live, and it ended up being fantastic. As someone who enjoys beer, I also appreciated getting introduced to several different beers from Mexico during the trip. It was a fun way to try things I normally wouldn’t have at home. If I had to be a little nitpicky, the beach itself isn’t the biggest highlight. Quite a bit of sargassum seaweed washes up on the shoreline daily, which makes the water a little less inviting. However, to the resort’s credit, they do clean it every day and clearly work hard to maintain it as best as possible. One tip I would give future guests regarding room selection : try to request an inward facing rooms overlooking the pool area. The outward-facing rooms unfortunately don’t have the best views and can be a bit of an eyesore compared to the much nicer poolside views. Also, some of the swim-out rooms don’t really have much of a view either, if you’d like to be secluded, that’s definitely the spot. Overall though, the service, entertainment, food, and overall atmosphere made this a fantastic trip. The staff truly works hard to make guests feel welcome and taken care of. We had a great time celebrating our anniversary here and would absolutely consider coming back.

Ari, Sergio,Miguel, Sandy were the best entertainment team!! They made the vacay so fun and the activities were amazing. 10/10 would definitely recommend!

Sandy, Ary, Sergio and Miguel were so much fun! They acknowledged us by name and were great host!