Secrets Moxche Playa Del Carmen

We stayed here for our honeymoon for 12 nights, it was the best holiday of our lives. The food was an amazing loads of choices and variation to keep it fresh including restaurant bookings, taco stands and even included room service for the nights you can’t be bothered to go out after a long day in the sun. The staff are quick to serve, cater and make the experience perfect for you a special mention to the entertainment team for keeping it fresh, engaging and fun. Here are the ones we came into contact with that were amazing, funny and engaging. Ari Sergio Miguel Adrian Regina Joram Itzel Jose Jessica ILSE Gabby The Rooms were amazing spacious, cleaned everyday and everything you could want. Location was ideal quiet, safe and secure and only 10/15 min taxi from playa del carmen strip if you fancied an evening out. Finally the atmosphere is perfect fun in areas but calm in others if you want more peace and quiet! Stay here ignore any bed reviews you won’t regret it.

Aranza, Regina, Isle, Sergio, Adrian, Gabby, Jerome from the entertainment team are all wonderful!!! Carlos from the pool concierge was great!! I only rated good over excellent because the food overall was meh compared to other resorts we’ve been to! But everything else was wonderful!

I loved the time we spend there. It’s was a 10/10 Experience with the whole Resort and the staff there. I would Go on that 12 Hour flight anytime again. It was a pleasure spending our vacation here k secrets moxche. Thank you for everything. We Even paintef our own tote bag it was so nice :) Thank you to the Entertainment Team Gabriela Y estefania Axel Aranza Sergio Sandra Joram Best regards, Valentina & Nicky

Fun experience learning how to paint hand bags

We stayed at Secrets Moxché in early April 2026 and absolutely loved it. Everything about this resort was top‑notch, especially the people—they truly made the trip unforgettable. The service at the pools was incredible. Daniel and Victor, the pool concierges, were hands down amazing. Super friendly, always checking in, and somehow always there right when you needed something. They made our pool days so easy and enjoyable. Our butlers, Alexis and Cesar, were fantastic. They were always available, incredibly helpful, and really went the extra mile to make sure everything ran smoothly. From reservations to little thoughtful touches, they made us feel completely taken care of. A big shoutout to Jose and Jazmin from the entertainment team as well. They brought so much fun and energy to the place. They were engaging, upbeat, and made everything more fun without being over the top. The resort itself is gorgeous—beautiful pools, great food, and a relaxed but upscale vibe. Everything felt well organized and never crowded, which made it easy to truly relax. We had such a great experience and wouldn’t hesitate to come back. Huge thanks to the amazing staff for making our vacation so special.