Secrets Moxche Playa Del Carmen

This place was so nice and fancy but chill at the same time. We had a blast with the entertainment team (Sergio, Sandy, and Ari) and all their activities. But we also had fun getting drinks at the pool and eating. The food blew us away as sometime all-inclusive are lacking in this department. Don’t skip the food carts either! They are hidden gems!

We just came back from a wonderful 7 days at Secrets Moxche. It was an anniversary trip. Normally, we wouldn't spend this much on an all-inclusive, but this was a special occasion. I must say, it was worth it! Check in was smooth. We waited maybe 15 minutes before speaking with someone, but there were drinks and snacks in the Preferred lounge. I highly suggest upgrading to Preferred at this particular resort! Our room was very very nice. Dim lighting at night, but not a huge issue. The food at this resort was very good, especially at Bisou, the French restaurant. Grimaldy was a very sweet and helpful hostess♡ I really enjoyed the Preferred Club breakfast at Seasoul. The pastry cart was an added bonus. At the market buffet, it was such a nice, classy touch having a saxophone or even a Harp player making music while you ate♡. The volume on our tv went up or down in increments of 5, so it was either too quiet or too loud. The live music played was very nice. The nightly entertainment was great! The Preferred Club rooftop infinity pool was amazing and the lunch on the roof was very good. The only critism I had was the amount of mostly empty or empty glasses lying around the pool and loungers. Also, wadded up towels left on unoccupied loungers. It may seem like a small thing, but it is very luxurious on the rooftop, so when you're taking pictures and you see tons of empty glasses and old wet towels lying around, it ruins the feel....and your photos 😞. Also, a few times I had to go get my own drinks because the servers weren't coming around frequently. We had 1 bad meal at Allora. My husband's pasta was very thick and chewy and the seafood in it was rubbery and hard. Other than that, we had a wonderful experience and would definitely recommend to others. We may even consider another trip there, as we didn't get to experience all they had to offer! Fantastic resort

My husband and I had such a wonderful stay at Secrets Moxché! The resort is absolutely beautiful, luxurious, and incredibly well maintained. From the moment we arrived, we were impressed by the gorgeous grounds, pools, restaurants, and overall atmosphere. There were so many beautiful areas to explore, and the property truly felt like a tropical escape. The staff were one of the highlights of our stay. Everyone we encountered was welcoming, kind, and helpful, and we really appreciated the hospitality throughout our vacation. We also loved having so many dining options and enjoyed trying the different restaurants during our stay. Some of our favorite memories were simply enjoying great meals, relaxing by the water, and walking around the beautiful property together. I was also pregnant during our trip, and I appreciated how comfortable and cared for I felt throughout our stay. This was a very special vacation for my husband and me before welcoming our baby, and Secrets Moxché gave us so many memories that we will cherish. Our room was beautiful and comfortable, and any issue we had was addressed promptly by the staff. The resort itself is stunning in person. The photos truly do not capture everything it has to offer. Overall, we had an amazing experience and are so happy we chose Secrets Moxché for this trip. Thank you to everyone who helped make our stay so memorable. We would absolutely love to return in the future! ❤️

We stayed here for a wedding in September and were immediately impressed with the friendliness and attentiveness of the staff. What stood out the most was the food quality and variety - every restaurant had a large variety of food and plenty of options throughout the day for dining. We found the reservation process through the app easy, and times we didn't have a reservation, they gave us a buzzer where we could still roam and eat/drink elsewhere. The taco stand every night - AMAZING! This resort also felt big in the sense there are so many hidden spots and pools to feel secluded yet the entire resort was very walkable. It amazed us how secluded it felt when walking around - nothing ever felt crowded. The pool side service was excellent too. Would absolutely return!

WOW. We honestly had the most incredible time at Secrets Moxché Playa del Carmen and genuinely didn’t want to leave! We came here for our honeymoon and it was everything we could have dreamed of and more. From the second we arrived, we knew we were somewhere special. The check-in process was honestly amazing — we were checked in and settled within less than 10 minutes, which was such a lovely start after travelling. And can we talk about the smell?! The whole hotel smells absolutely incredible. It’s such a small detail, but it makes the entire place feel so luxurious the moment you walk through the doors. The hotel itself is absolutely stunning. We loved the decor, the rooms were beautiful and the pools were amazing. There are so many gorgeous areas around the resort that we were constantly discovering somewhere new to sit, relax and enjoy a drink. Everything is so clean, beautifully maintained and just has that real luxury feel. Our favourite restaurant was Ember — the food was fantastic, but what made our experience even more special was our server, Demetrio. He was absolutely incredible and went above and beyond for us throughout our stay. He remembered us, always made sure we were looked after and genuinely made us feel so special. By the end of our honeymoon, Demetrio felt like a true friend, rather than just someone who was looking after us. His kindness, warmth and personality really stood out, and he is honestly such a credit to Secrets Moxché. We will never forget him and the effort he made to make our honeymoon so memorable. ❤️ We had the most perfect time from start to finish and honestly couldn’t fault our experience. We were so sad to leave, but we’ve come home with the most amazing memories and already can’t wait to go back! Secrets Moxché, you were everything we hoped for and more. Thank you for making our honeymoon so incredibly special. 🥹🤍✨