Secrets Moxche Playa Del Carmen

Joran and Sandy provide a fun and energetic atmosphere while playing volleyball. Highly recommend this activity while on your trip!

Had an absolutely amazing time here this week. The pools were amazing. The food at the Italian restaurant was my favorite. Lucia at the sea salt bar was phenomenal!

Everything perfect here. Very good food. Entertainment team is great. Sandra, Adrian, Regina, Ilse, Uzi, Gaby

This is such a wonderful resort and we had an amazing time. The service and hospitality was unrivaled and all of the staff were so friendly and welcoming. The room was very spacious and have everything we needed. There is such a great range of different pools to suit your vibe, for us the lagoon pool was our favourite as we just wanted to relax. A special thank to Elias at the lagoon pool who helps us with our loungers and towels everytime. We are a vegetarian/vegan couple and didn't struggle to eat here, the food was delicious and we especially liked the food at Bamboo (the vegan restaurant). The 24hr coffee was also brilliant and even had a few vegan treats! The locations was also great for us as it is 20min from the three Xcaret parks that we went to. All in all this resort provided the perfecr relaxing atmosphere that we were looking for and I would highly recommend it to anyone!

The good part is that the resort was amazing, our room was clean, and the food was good once you were able to finally sit down at a restaurant. I heard some moaning about the air conditioners, but we had no issues. They tell you to book a reservation on their app for dinner 3 days before, but there was never any available times until 8:30 or before 5:30. The best place to go in my opinion was Sea Soul on the beach, great service and excellent seafood, it is only open to 5:00 so make sure you visit. I feel like there was an expectation to tip everywhere you went and you clearly were treated differently if you did not tip all the time, especially at the sugar pool reef bar. Don't want to sound like a chronic whiner, but the beer was not very cold at the pool bars and they ran out of any good tequila on more than one occasion. I was very generous throughout the trip, but once you run low of smaller bills you really don't want to tip $10 every time you have a drink. The staff is very helpful and are truly focused on customer service and hospitality. The main "party" pool was a giant hot tub, not refreshing in any way. I was able to go in the ocean around the seaweed, but the seaweed was not too crazy around the resort. Overall, I would go back because the resort was very nice and the staff was very good from waiters, to front desk, to the gym, and the housekeeping team.