Secrets Moxche Playa Del Carmen

This is a true luxury hotel, Food excellent, ambience excellent, customer service excellent. 200% would recommend and would come back! If you’re wondering If you should book, book!!!!! I’m from Jamaica and the comparison is great! Book it!!!

Ilse and Gabriella and Ari and Sergio axel and Daniela and Miguel were the BEST party starters. Absolutely obsessed with this resort and will be back!! We loved it here so much!!

Our stay exceeded every expectation and was truly one of the best vacations we ever had. From the moment we arrived for our honeymoon, we were welcomed with genuine hospitality, and every member of the resort made us feel like family. The food was delicious and each staff member was attentive. It was a pleasure to be greeted every morning and lunch time with a smile. Every restaurant offered delicious, food, and the quality and variety was outstanding. The atmosphere across the entire resort is stunning, luxurious, impeccably maintained and most importantly relaxing. The entertainment and activities made our stay even more memorable. We loved participating in the pool basketball. Painting with Stephanie was another highlight, and there were always engaging activities happening throughout the day and evening. The entertainment staff did an amazing job keeping the energy high. A very special thank you to Gabriela, Ari, Sergio, Ilse, and Axel for making our vacation unforgettable. Their kindness, enthusiasm, and genuine care made all the difference. They went above and beyond to ensure every day was special, and we truly appreciated all of their hard work. With their push, we participated in their “Perfect Couple” show and had a blast!! Dancing and singing on stage another night really tied our experience together. My advice…definitely participate in the activities…you won’t regret it. As today is our last night at the resort, we are leaving with amazing memories and are looking forward to our next visit. Thank you to everyone for making our stay so special and we are counting down the days for our return.

We had an amazing time and the service and staff are truly what made the experience 5 stars. While we went during the seaweed season so couldn't go to the beach, the pools as well as the entertainment and activities kept us having fun the entire time. A few staff members who were exceptional and went above and beyond to make our stay superb include: Regina Miguel Axel Dani Jessica Isaac Sandra Sergio Joram Gabby Ari Adrian

Service was impeccable. From start to finish, staff was very accommodating and attentive. I would upgrade to the Preferred Club for access to the rooftop pool. Service was quick. Water was cooler . And it was less busy than the other pools. Room Service tended to all of our needs. Room was clean and comfortable. All the food was great! But I felt like the staff at the French Restaurant, Bisou, went above and beyond. The tepanyaki experience at Suki was a lot of fun. Paulihno greeted the moment we arrived and took care of us until we got on the transport back to the airport. Go see Marco and Amairany at the Bamboo Bar. The service was great! The drinks were great! But mostly they were just great people in general. I really appreciated spending time at their bar. I loved to Spa. Oscar was so accommodating leading through the Hydrotherapy Experience that I had to go back a second time. Overall awesome experience. I have been to a lot of resorts, but this one was top notch!