Secrets Moxche Playa Del Carmen

I had an amazing stay at this resort, and a huge part of that was the incredible entertainment team. Every day was filled with fun activities, great energy, and genuine hospitality. A special thank you to Gabriela, Daniela, Adrian, Miguel, Celeste, Ari, and Sergio for making our vacation so memorable. They worked tirelessly to keep guests engaged, entertained, and smiling throughout the day and evening.

Secrets Moxché Is an amazing resort. The staff was very helpful and friendly, and the app was probably the best all-inclusive app that we have experienced. It’s true what they say the beach is heavily impacted by the large amounts of seaweed, but the pools definitely make up for that. Preferred club was great, but this is one of those resorts that you do not Necessarily need to upgrade to preferred club to still have a premium experience. We were allowed to tour the impressions building. It was nice but for the price point I don’t see the value. Hands-down, one of the most Instagram resorts that I’ve been to. Glad we got to experience it, but would not return.

The hotel is amazing, gourmet food and great service. You are given choices for entertainment with live music and full of positive energy.

Stayed May 2026 in a non-preferred sea view room. The hotel and grounds are beautiful, and we appreciated that the location was just a 10-minute taxi ride from Playa del Carmen as well. Loved the size and the styling of our room, especially the bath on the balcony. The upgrade to a sea view was definitely worth it for us, as it looked like some of the standard garden-view rooms could have been quite dark, potentially just looking out into foliage. There is also the start of building work on one side of this block of the hotel (though at the minute it’s essentially a dusty car park) so I made sure to ask for a sea view room on the other side facing over the pools because I think some of the sea view rooms may well be on the “car park” side as well. One of the hotel’s biggest selling points is its large lagoon pool, which we visited most days of our trip. There are a number of other pools including the “party” pool nearest the sea, but for us the lagoon pool was the nicest and plus had the comfiest sunbeds. The beach area wasn’t particularly large, though I have seen worse. However, in May the sea was full of seaweed, so no one was venturing in. Some days the smell of it was quite intense as well. It was buffet for breakfast and lunch, with the option of Asian food at Bamboo, the sea food restaurant by the beach and the bare foot grill if you wanted to take something back to your sunbed (very little seating) for lunch too. Dinner there was a Mexican, Italian, steak house, French and Japanese. Reservations via the app were requested for all of them apart from the Mexican which is walk in only. I think you can walk in and ask for a buzzer at the others if you haven’t reserved but might have to prepare for a wait if so. We found using the app quick and easy and always got the times that we wanted. The rule about men wearing long pants indoors only seem to be enforced at the French restaurant (where you could still sit outdoors in shorts but fair warning it was sweaty) whilst all the others were relaxed about shorts inside and out. Loved all the food in all the restaurants. Personal favourites were probably the French and the Japanese. Every evening they have live music on at the Bamboo restaurant overlooking the pool from 7pm, which is a really great way to start the evening with a drink. We never went to any of the theatre shows because we were normally still having dinner, but the speakeasy style nightclub hidden behind the pharmacist was fun, and probably the coldest place in the whole resort! Great service all round. Especially from Gustavo and David by the lagoon pool who helped us with our beds each day (and cleaned our sunglasses for us!), Guadalope who kept the drinks coming and Kimberley who was waitressing in Bamboo the evenings we were there and who would have our chosen drinks ready when we arrived by the end of the stay! We loved it here and would 100% return. So much so that we’re considering it for our Mexico vacation in 2027 now too. Depending on the cost, we’d consider upgrading to Preferred to try out the Observatory pool on the rooftop and the extra a la carte options for breakfast and lunch.

We loved axle, jorim, ilsle, and sandy! They were so helpful and accommodating.