Secrets Moxche Playa Del Carmen

A group of us celebrated our 40th birthdays. The room, the food, the service, and entertainment were all incredible. We loved the entertainment crew, volleyball and water aerobics are a must. Ari, Sergio, Adrien, and Insa were so much fun. The wait staff was always on point. Do the silent disco, do the entertainment activities, have the best time!

It’s been amazing everything it’s amazing the food the resort is amazing and perfect and we did activities with the team like volleyball and we saw the elements show. The resort workers are all wonderful especially Jessica, Ari, Sergio, Miguel, Regina and gabby. Highly recommended Secrets Moxché.

We have stayed at other Secrets Resorts, this one has many more amenities. We had the Preferred Club Junior Suite Ocean view. The room was a definite 10 out of 10. There were a few hiccups in the beginning but it all got straightened out once we were directed to Victoria Fra. She took us under her care and elevated our experience to make the truly 10 experience. Along with Gustavo our concierge at the Preferred Club roof top pool we were in want of nothing. The restaurant were very accommodating and the service is excellent. My husband went fishing and made arrangements to have the fish he caught to be cooked at the resort. With the help of Victoria and Marilu it was the best. One of the top experience was the Spa. It’s the most beautiful and peaceful place. There is truly something for every one. We had a short stay but will be back for a much longer stay!

This was our first time at this resort and it did not disappoint. Check in went smoothly in the Preferred Lounge. We arrived around noon and were told our room would not be ready until 3. Received a phone call at 2 o’clock stating our room was ready. We stayed in a preferred swim out room, which was absolutely beautiful. It was a nice place to come and relax after a day in the sun. Pools were the highlight of this resort. The lagoon pool was like nothing I had seen before at any other resort. There were two pools with a swim bar and several other pools that were more private. I can’t say enough about the staff. Everyone was willing to help and if they didn’t have the answer, they would find somebody who did. I would love to mention a few of the staff that went above and beyond-Sandy and Isle from activities. Sergio our bartender in the Preferred Lounge. Manuel at Suki who helped us navigate the restaurant menu. We had dinner there three times due to his excellent recommendations. We are coming back in October with another couple. So we would highly recommend this resort!

My wife and I went here for our honeymoon and had the best time! We stayed on the impressions side and got a swim out pool which was well worth it. We specifically appreciated the work the entertainment team did to make the experience even better. All of Adrian, Sergio, Miguel, Jorem, Jessica, Yazmin, Ari, and Axel brought such positive inclusive energy. We particularly appreciated Adrian and Sergio going above and beyond to make beach volleyball and ping pong really fun and competitive. As someone who can’t spend an entire day at the pool it was so helpful to have these lovely people put in the effort to have so many amazing activities to enjoy.