Secrets Moxche Playa Del Carmen

The service at this resort is impeccable. We have stayed at several other secrets resorts and Moxché did not disappoint. The resort has a little something for everyone and is quite large. There are many pools to choose from depending on what vibe you are looking for. At the main pool David is the absolute best. He makes sure you have everything you need and never stops checking to ensure you are comfortable. Carlos also attends to your beverage needs and has great recommendations for special cocktails not on the menu. The overall cleanliness is superb. Staff are constantly going around cleaning the walkways, pools, dining areas, etc. our room was also kept exceptionally clean. The best part of this resort is the food. Each night you have so many restaurants to choose from as well as lots of entertainment. 10/10 for us!

This is our 2nd time here. We absolutely love it here. The atmosphere and especially the staff. (Sergio, Sandy, Ari, Miguel Joram) and many more. They make you feel so special and you become friends for the entire stay. They call you by name..... Ari even made us some special friendship bracelets. We always enjoy the relaxing atmosphere......but we can't still long. We love, love ,love the Beach Volleyball.... and I especially enjoy the water aerobics. There is something here for everyone. If activities aren't for you, then there are many relaxing pools away from the activity areas. They offer shows, singers at different bars, the restaurants here are delicious. You can't go wrong, like I said something for everybody.

We don't typically take resort-style vacations, but this time we really wanted to slow down, relax and reset. Secrets was such an amazing setting to do just that. My only regret with this trip is that we only did 4 nights/5 days. We really needed at least a week (of nights) to feel like we saw and experienced everything! Next time we come back it will be for longer!

The manager is terrible she accused me of beating my girlfriend who was at the bar buying a drink when I was on the telephone with a friend and couldn’t even take accountability that her coworker was wrong for calling me a abuser because I was on the phone it’s outrageous and I hope this place is shut down

Secrets moxche is around 4km from Playa del Carmen & about 50 minutes from Cancun airport. The resort itself is stunning, plenty of pools, right on the beach (sargassum still a problem) . We stayed in a preferred club room, which was very spacious and well equipped, with excellent views. The preferred club rooftop pool and restaurant are for me well worth the extra cost. As all resorts we have stayed at in Mexico the service and staff are exceptional, friendly and will always provide any help you need. The food is very excellent plenty of restaurants to choose from. Only one small critique is the lack of choice of Steaks in Ember grill, also could do with a few more top shelf liquor choices. The resort has a laid back chilled feel. With Entertainment on every night from duets afternoon and early evening & shows in the theatre at 9.45, they also have themed events such as Roads through Mexico , beach bbq and fire show, there's also a air-conditioned night club (Gypsy) don't forget the password lol. All in all Moxche is wonderful luxury resort. In my opinion it's the staff that make the difference