Secrets Moxche Playa Del Carmen

The resort is beautiful, even as they are updating the pathways around the pools. They truly care about the beauty of the property. The staff was great! The theatre show "Elements" and "Quirky" were awesome! Best theatre entertainment of any Secrets I have travelled to so far! Would definitely recommend this resort.

Spent 5 nights here with my husband in July/August. It was incredible. The food and service were incredible. We enjoyed all the activities as well. Shout out to Sergio, Adrien, Arie, Jessica and the whole team for adding so much fun to our trip. We will definitely be back.

My wife and I travel frequently and we both put this resort in our top 3. This resort checks a lot of boxes: 1. Resort is well maintained for a resort that’s roughly 4 1/2 years old (as of August 2026). It looks like the resort has been opened in the past 12 months. 2. We’re not “foodies” but the food here is good. We didn’t eat at a restaurant that we wouldn’t try again. Keep in mind, you’re booking at an all-inclusive. Any all-inclusive resort is trying to prepare food for a variety of different people and in my mind the fact that It doesn’t come out like cafeteria style food is impressive. This resort is well above average in food quality and presentation. 3. The night life here is good. There is a sports bar, theater and club. We would start most nights at the sports bar around 7:00, eat dinner around 7:45 and theater/show at 9:00. There is a club that opens at 10:30 and closes at 2:00. My only negative review of the club is the DJ plays mostly the same genre of music every night but we’ve found this to be true of most Secrets resorts with a club. Reach out if you have any questions about this resort. I would be glad to answer any questions or concerns.

Location - Close to the airport and Playa de Carmen. Atmosphere - Very relaxing and lush. The pool were beautiful. We really enjoyed the preferred rooftop pool at the end of the day. Rooms - We were in a preferred room in building 3 on the 7th floor. The room was very nice and the view was beautiful. Value - We paid for preferred and did not see the value in it. Preferred at previous resorts service was better. The preferred areas were not well secured so they were essentially open to all guests. Cleanliness - Housekeeping was as expected. We usually got services once a day. Evening services were not recieved. Noise Level - Our room was quiet and peaceful. Shared spaces were as expected. Some of the restaurant music was a little louder than we would have liked. Service - Buffet - Amado was amazing. We made it a point to be seated in his section everyday. Thank you. Seasoul - Great food and great service. Bisou - Best food and service overall. Food was delicious. Allora - Good Italian food. Dos Alamas - Good food. Tamale was really good. Ember - Meh. We were warned by other guests that the restaurant is smoky. We expected more steak on the menu. The brisket was really dry. Service was really lacking. Suki - One of out favorites. We were not able to get a reservation to the hibachi. There was only one table of the four eat night we were there. Observatory - Food was okay. Nothing that wowed us. Coco Cafe - Appreciated the coffee each morning. The ice cream was good. Drinks - Pool side service was ssssllllllooooowwwww. They seemed understaffed for the number of guests there. In the restaurants I tried the mocktails. They were very good and I highly recommend. Food carts - This food was good, really good. The tacos were good and so was the dessert roll ups. We really like the floating fruit service each afternoon too. Amenities - We enjoyed the spa. My husband missed having access to snorkel and scuba diving. The beach staff did help him find a dive shop to scuba out of. Pools - We liked the cove pool. Beware of the drop off. We saw the lifeguard rescue 3 people in one day. Sugar Reef was the party pool and good bar service. The beach side pool was busy and if you want a seat you need to get there between 9 and 10. Preferred roof top pool - Hot during the day. We would go up there around 4 when there was some shade and relax until dinner. Views are great and you can watch the ships leave Cozumel. Overall we enjoyed the trip and the people we met. It is not a resort we are running back to. You do not need to book preferred here. If you want something more look into Impressions but read the reviews. We heard a lot of mixed reviews from people regarding the value. Thanks you for reading and safe travels.

Not up to previously attended Secrets standards - seems to be understaffed, and unorganized. Food and drinks were OK at best - several requests were not fulfilled - Will not be back to this location