Secrets Moxche Playa Del Carmen
Playa del Carmen, Mexico
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About the Hotel
Exquisite taste and exotic views will capture your heart at Secrets® Moxché Playa del Carmen, a AAA Five Diamond resort. Escape into luxury in the heart of the Riviera Maya, just a 10-minute drive from Playa del Carmen's famed Quinta Avenida (Fifth Avenue), and indulge with an expansive and unique array of international cuisine from over a dozen restaurants and bars. Set on a pristine strip of white sandy beach, all of our 485 lavish suites offer a contemporary experience with an earthy feel including luxurious amenities, stunning views, an in-room rolling bar, all-inclusive with our signature Unlimited-Luxury® experience. Secrets® Resorts & Spas are committed to redefining and elevating the all-inclusive resort experience. With Unlimited-Luxury® everything is included with your stay - from best-in-class service and gourmet restaurants and top-shelf drinks to endless day and nighttime activities. Secrets Moxché provides the ultimate backdrop for unparalleled pampering, romantic rendezvous and lasting memories making it the perfect wedding or honeymoon location.
Location
Secrets Moxche Playa Del Carmen
Carretera Playa del Carmen-Cancun Km 294 Corasol
Playa del Carmen, Mexico
77714
Nearest Airport: PCM
Features and Amenities
- General Information
- Adults Only
- Dining
- Outdoor Dining
- Pool Bar
- Restaurant
- Swim-Up Bar
- Bar
- Coffee Shop
- Sports Bar
- On-Site Amenities
- Spa on Property
- Heated Pool
- Gift Shop
- WiFi
- Currency Exchange Service
- Terrace
- Valet Parking (fee may apply)
- Rooftop Terrace
- Steam Room
- ATM
- Infinity Pool
- In-Room Amenities
- Hair Dryers
- In-Room Safes
- Satellite Television
- Iron/Ironing Boards
- Flat-Screen Televisions
- Coffee & Tea Facilities
- Bottled Water
- Soundproofed Rooms
- Blackout Curtains
- Activities
- Canoeing
- Yoga
- Billiards
- Table Tennis
- Business
- Meeting Room
- Conference Facilities
- Interests
- All Inclusive
- Collection - Hyatt Inclusive
- Hotels
Reviews for Secrets Moxche Playa Del Carmen
Entertainers
Joram, Jessica , gaby, ilse and Celeste were the most fun and really know how to throw a party!
Michael E
Entertreiners
Joram, Jessica , ilse, Celeste and Gaby they are awesome
Matt R
Misleading Sales Tactics and Disrespectful Service
They mislead you into booking expensive experiences by saying you can pay with coupons, but in the end, it turns out they don’t apply. The man at the front desk Andres , ignores you because you’re a woman and directs his attention to men instead. We’re currently having issues during checkout.
Lulu A
Food Poisoning!
I got severely sick with food poisoning during my stay at Secrets Moxché Playa del Carmen and the way they handled it was disgraceful. I was violently ill all night and into the next day — vomiting, unable to stand, completely unable to travel. I had no choice but to stay an extra night just to recover. They charged me over $700 for that night. While that alone is outrageous, it gets worse: - I was forced to physically go to the lobby multiple times while extremely sick just to arrange the stay. - They made me check out and then wait hours for another room instead of letting me stay where I was. - When I explained how sick I was, I was met with zero empathy — including being asked if I was a doctor. - No one checked on me. No one apologized. No one helped. After I got home, they ignored me for 16 days before finally responding — only to refuse a refund and offer meaningless points instead. I was a healthy guest when I arrived. I left sick, was taken advantage of financially, and treated with complete indifference. This is not hospitality. This is unacceptable.
John T
5. STAR
Jessica is amazing, Adriane is also incredible—they treat you so well. Marco makes great drinks too! Obsessed with them all. Also again Jessica is my alll time favorite and so friendly she makes me want to live here 😊
Marleah H
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