Secrets Moxche Playa Del Carmen

You can’t beat the service of people in Mexico. The entertainment staff was wonderful. Thumbs up to Gabriella, Miguel, and Axel,. The bartenders at the preferred club were amazing. And all of the weight staff was absolutely amazing. A highlight is the live music everywhere you go especially during the evenings and poolside. Definitely request building three or front side of building two. The taco dinner on the promenade is amazing. Definitely recommend the ceviche.

We stayed at Secrets Moxche in May for a birthday celebration…we enjoyed it so much that we returned in August for another birthday celebration…several main reasons we returned: the elevated experience the resort provided—its more expensive than the RIU resorts we typically stay at in hotel zone but what makes the cost worth it is the elegance of the resort and by far the pools…they are very clean and bar service is excellent/-top shelf alcohol and the availability of US beer…another big reason is the staff!! Our pool waiter Alfredo went above and beyond and our two pool attendants Carlos and Elias were fabulous—they found us loungers by the pool every day, wrapped them in towels, cleaned our sunglasses for us and checked on us regularly—they are wonderful…room service is great—we love the Secrets box!! The cleaning staff did a great job cleaning our room every day…the roof top bar and restaurant are excellent—they are part of the preferred club—but even if you do not pay for the preferred club or Impressions upgrade, we would still give the resort the same review—we only do preferred club because we like ocean front rooms….we also enjoy the more tropical feel of this resort as opposed to the resorts in hotel zone…Rhonda and Alan Ohio

Loved everything , food was outstanding. Entertainment team PERFECTO! Sandy and Jose and Jorham and Regina all fabulous!!

Secrets Moxché was our first all-inclusive resort, so I don’t have anything to compare it to, but honestly, I’m not sure it could’ve been any better! Everyone was extremely nice, attentive, and made us feel so well taken care of. We spent most of our days hanging out at the activity pool, where there were fun activities going on at different times throughout the day. Sergio and Ari were THE BEST!! They were so spunky, fun, and genuinely loved including everyone. They were definitely a huge part of what made our days so much FUN! We had such an amazing time at Secrets Moxché and will definitely be leaving with some incredible memories!

We had the absolute BEST time at Secrets Moxché, and a huge part of what made our stay so special was the incredible entertainment team — especially Ari and Sergio! ❤️ From the moment we met them, they were so friendly, fun, energetic, and genuinely made us feel welcome. They have such amazing personalities and went above and beyond to make sure we were having a great time. Whether we were participating in activities, laughing, or just seeing them around the pool, they always brought such a fun energy with them. Ari and Sergio are the kind of people who make a vacation memorable. You can tell they truly love what they do, and it shows in the way they interact with guests. They made us laugh, included everyone, and created so many fun memories that we’ll be talking about long after we’re home. Secrets Moxché is beautiful and the resort itself is amazing, but it’s people like Ari and Sergio who take the experience to another level. They deserve so much recognition for the energy, kindness, and effort they bring every single day. If you’re staying at Secrets Moxché, find Ari and Sergio and get involved in whatever they’re doing — you will NOT regret it! 🥂☀️💃 Thank you, Ari and Sergio, for helping make our anniversary trip one we will never forget! We appreciate you both so much! ❤️