Secrets Moxche Playa Del Carmen

I had a great time with the Entertainment team! Especially with Ari, Monica, Axel, Christian, Sergio and Gabriela. They made sure our trip was fun and very entertaining. We’ll definitely be back!

Don’t upgrade to the preferred rooms. Not worth the extra cost. The preferred restaurant on the 9th floor with pool was nice, but that’s all you’re receiving. There are better benefits at other resorts for the “club” statuses. The hotel was gorgeous and the food was very good. I recommend going, just don’t upgrade to the preferred room—it’ll be a waste of your hard earned money.

I genuinely had the best time here. From the food, to the rooms, to the grounds, to the staff, I truly cannot speak highly enough of the entire experience. We dined at the Japanese, French, and Japanese restaurant during our time here and were blown away with every meal. Even the breakfast buffet was phenomenal, so many options available and everything was so fresh and tasty. The activities team were wonderful, they made sure every day we had something fun to do. Axel, Monica, and Christian were the best. Our favorite activities were aqua aerobics and kayaking!!! They truly made our experience so special. Jamie and Gustavo from the pool concierge making sure we had everything we needed each day at the pool to be comfortable. Pedro at the Mantaray Bar making the most delicious drinks. I would recommend this resort to anyone and will definitely be back.

My partner and I are top tier UVC members who have travelled to several Secrets/Hyatt vacation properties in Mexico and the Caribbean. Moxche was one of the nicest well laid out properties. The food at all of the restaurants was top notch and they had a great wine selection. The pool and beach areas were clean and well laid out. The nightly entertainment was also an incredible experience as was the cleverly disguised night club as a speakeasy. One thing that stood out for us was the staff. Ultimately they created an incredible and memorable experience for us. Ari, Jessica, and Axel always had great pool and beach side activities planned. They were funny, and engaging and always had a smile on their faces. Daniela and Gabriella were awesome hosts during the evening entertainment and shows. They are two awesome hosts that always made sure that we were, along with all the guests were getting the most out of their vacation. If you’re looking for a getaway in Mexico with modern rooms, great beach and pool amenities, and an awesome staff, I’d encourage you to look at Moxche.

Great resort. Loved the amount of pools and the various options of areas to lounge. We like that there are no reservations at the restaurants, however, since the buffet is not offered at dinner, there are waitlists and one night there was 90 minute waits for all of the restaurants. Staff are attentive and energetic. Special shout out to the entertainment team - Gabriela, Daniela, Axel, Ari, Jessica, our favorite bartender at the preferred club - Gabriela and Lily at the spa As UVC members we have been to a number of Secrets Resorts and always upgrade to the Preferred Club. Here we had access to the rooftop pool and restaurant, which was great if you could get a seat. The Preferred Lounge was empty most of the time (no vibe). Overall it was a great week to relax and recharge.