Jump to: Room choices | Hotel description | Map | Amenities | Reviews
Thompson Playa del Carmen, premier boutique beachfront destination hotel located at the center of it all along Playa del Carmen’s famous Quinta Avenida at Calle 12. With exhilarating 360° views from sea to city and beyond, where a rooftop infinity pool playground meets cuisine and entertainment by the creators of CATCH NYC and the mid-century cool of renowned Mexico City designers Niz + Chauvet. Enjoy The Rooftop at Thompson Playa del Carmen offering breakfast with a view, Swim-up bar, private pool cabanas, ultimate sunset cocktails and World-class dining.
Thompson Playa del Carmen Main House
Calle 12 entre 5ta Ave. y 10 S/N Centro
Playa del Carmen, Mexico
77710
Nearest Airport: CUN
We loved our stay at Hyatt Centric in Playa Del Carmen. Lounge chairs by the pool overlooking the Ocean is a very nice feature. Breakfast was very good. Staff was very friendly and helpful. Room was very clean. Balcony was roomy and comfortable with good furniture. View from room and Balcony was fantastic.
Gaurangi S
Excellent hotel with access to a beach house property. 1. Earplugs are essential for a good night’s sleep, but once you wear them, noise isn’t an issue. 2. WiFi is decent—good enough for remote work, though it occasionally drops. 3. Management should update the Google Maps pin to correctly show the entrance, as the current location is causing confusion for drivers picking up guests. 4. The Globalist breakfast is underwhelming, with only one main course allowed and no add-ons like extra protein. 5. For Globalist upgrades, if you book a room in the main house, they will only upgrade you within the main house and not to the beach house property.
dannnleee - New York City, New York
The location is great with easy access to the beach and local attractions, but cleanliness could be improved. The amenities were decent, yet I felt the staff could have been more attentive. Overall, it’s an average stay, but I expected a bit more for the price.
Fionn L
The service, staff, cleanliness, and location at the newly rebranded Hyatt Centric exceeded my high expectations. Getting off property and experiencing the local culture is the exact reason I do NOT prefer all-inclusive properties, the Hyatt Centric checked all my boxes!
Mile H - Washington DC, District of Columbia
There was a party on the roof until 2am that made it so we could not sleep. The elevators were not working so kept getting stuck in them and could not get to our floor. The restaurant on the roof has a nice view and the food is ok. Coffee is not great. Staff was friendly but overall the experience was not good.
Maxwell M
Read more reviews or write a review
© 2025 TripAdvisor LLC. All rights reserved