Pestana Palacio Do Freixo

We were in Porto for 2 months and decided to treat ourselves to Christmas eve dinner at Pestana Palacio do Freixo. We then checked and realized it was not too pricey for us to spend the night as well, so we did! Accommodations are nice and we had a spectacular view on the Douro river (highly recommend you pick a room with river view). Breakfast was included and quite nice. But, what sets this hotel appart is the castle itself which is gorgeous.

Our experience at Pestana Palacio de Frexio was great for the most part, but there were some frustrations. The palace is beautiful! Love that the old time beauty has been maintained. The property overlooking the river is magnificent. Although old, our room and bathroom were spotless! We loved the complimentary water, teas, coffee, slippers and turn down service. Please let housekeeping know they do a wonderful job. The bedding is luxurious and mattress so comfortable. The breakfast buffet was over the top. So much to choose from and all delicious. Presentation was beautiful and dining room set up lovely and peaceful. The hostess was delightful and wanted to make sure we enjoyed our food. We struggled with the room temperature. It would not cool down and was hot and stuffy. The bath tub was really high and difficult to step in to shower. The complimentary ride to town was not available since the car was being fixed. No apologies made. The front desk staff was not very friendly and felt like we were bothering them if we asked questions. They told us to ask the concierge, but we could never find the concierge. They were at lunch, not on until 10 or assisting other guests somewhere else on the property. It seemed in some areas the hotel was over staffed and the dining area was understaffed. Possibly poor organization?

recently stayed at Pestana Palácio do Freixo in Porto, and it was amazing. The hotel is in a beautiful old palace right by the Douro River, and the mix of historic charm and modern comfort was perfect. Duty Manager Nuno was fantastic—so helpful and friendly, making sure everything went smoothly during my stay. The outdoor pool and spa were great for relaxing, and the whole experience felt really special. Highly recommend it for a memorable visit to Porto!

Amazing stay! The rooms are a great size compared to many hotels in Europe, the beds were very comfortable and had nice amenities. The service from check in through check out was top notch. All food was delicious and the bar service made our vacation a real treat.

Just spent 4 great nights at this hotel. An eighteen century refurbished palace with fantastic mattresses and unique architecture just a quick 10 minutes outside the hustle and bustle of the city. Food in the dining room and at the bar were superb. Area around the outside pool overlooking the Duoro river was calm and restful. Special shout out to Fabio at reception who went above and beyond. One caveat, the tub in the modern bathroom was not senior friendly.