Pestana Vintage Porto Hotel

Impressive location, with an excellent view of the Duoro River, my experience is still incredible. I spent 10 days already and extended my stay for one more week, the guest service crew is fantastic, and the bartender * Hugo had made my stay pleasant, helping me with every day needs on legal and fun issues like where to buy wine, etc. Hugo chooses the best choice in music for the bar and am guessing for the breakfast area as well. Breakfast is fantastic, great choice of fruits, wish there were more choices of cheese though. The ladies at the breakfast area are lovely, and after 10 days, they know my orders 😀 I will definitely come back and will recommend it to friends and family

Great location right on the river front. Very good front desk service and response times. Restaurant provided a great breakfast (up to 11am with 12 noon checkout). Rooms comfortable with good air con - upgrades to River view recommended. 4th floor rooms v quiet. Recommend the hotel wine tasting and also the walking tour that includes Cable Car and River Cruise.

We stayed for 5 nights in December 2024. Nice but old building in a great location with the reception desk set back from the entrance. While in the hotel at the wine bar, my wife's sling bag was stolen off her chair. There was NO SECURITY in the hotel with anyone off the street freely walking in and out of the hotel. The manager said he was going to file an insurance claim but probably never did. The hotel made no attempt to take responsibility or rectify the situation which was the result of the total lack of security. We loved Porto but there is no security for the guests of this hotel on a very busy square. I would never stay here again and you should not either.

A delightful hotel with charm, character, professional staff (along with great suggestions from the staff), an amazing location, and all the modern appointments you would hope. We would absolutely stay here again upon return to Portugal (Porto)

The good: -attentive and helpful staff with great attitudes and a willingness to please guests. -great views and ideal waterfront location. -unique vibe and historic public areas. -new cheese and wine/port room offers a amazing view of the water and a pleasant respite. -the hotel's facade and lobby is warm and inviting. -staff quickly appear to welcome arriving guests and assist with luggage. -our room was available early and before normal check-in time -- very appreciated when traveling from afar. The bad: -our first guest room smelled like horrible waste water and backed up cesspools covered up with the most awful smelling perfume. (In fact, most of the hotel smells of this perfume.). Our 2nd room wasn't much better, but we had pre-paid through our travel agent. -the carpets in all guest rooms and hallways are filthy -- some are even buckled and present a safety hazard. -VERY dirty and dated rooms. The bathroom counters were laden with fingerprints upon arrival; the shower had other guests' hair in the drain; the bathroom trash can was just disgusting and rusted; and much, much more. -single sink bathrooms and sinks that barely have water flow. Cruise ships offer better water pressure. -Hairdryers are attached to the wall and fail to function. Backups in the closet do not work in bathroom outlets (and the cord is not long enough to reach any nearby mirror.) -the "free" breakfast looks somewhat presentable but the food tastes old. (The best option is the made to order eggs.) -the hotel's waterfront location means that guests must climb an incredibly steep hill in order to get anywhere and then descend that same dangerous hill to return. There are no shuttles. -the "fitness room" is bare bones with just two machines and a few weights. It's more like a fitness closet. Don't bother wasting your time in here. Go for a walk or run outdoors but be careful of the local beggars outside the hotel. -cleaning staff fail to provide full sets of towels and paper goods. During our stay, we were forced to call for towels and tissues every day because they were not provided in-room. -the rooms themselves are extremely small and the decor is very dated. There is absolutely no room to store and open a single suitcase let alone two. Forget about unpacking. There are no dressers; just a couple of drawers and shelves in the closet. There is no luggage cart or stool on which to lay out a suitcase. We were forced to work out of the suitcases left on top of the dirty carpet. -the waterfront rooms offer great views but are very noisy at night when music continues to play and rowdy patrons leave restaurants and bars. -turn down staff left slippers next to the bed which repeatedly appeared used and dirty. Bottom line: -we would not return here. -we will not recommend this hotel to family and friends.