Augustine, a Luxury Collection Hotel, Prague

Our entire Augustine Hotel experience was extraordinary! Hotel desk agents, especially Anna T, and Restaurant wait staff—Polina, Anastasia, and Lucie— were wonderfully attentive and helpful. We loved our dining experiences there and at the St. Thomas Brewery. Also fantastic was our hotel’s close proximity to St. Thomas Church, Charles Bridge, and Castle. Thank you for the loveliest of stays!

This is our third time staying at Augustine and we are always impressed with the level of service here . This time we took advantage of the tour offered (guests only) of the monastery adjacent to the hotel. This was an amazing glimpse into the side of the building others do not get to see which includes the beginnings of the church and library on site. Father William is a gem of a human and a plethora of information. The view of the rooftops in Prague is one of my favorite parts of staying here. Valet will park your car, food is good and the bars are fun. Service and stay are always 5 stars at Augustine.

After our river cruise, we extended our stay in Prague and chose to stay at The Augustine, a charming historical hotel that was once an Abbey. Remarkably, monks still reside on the property. Our room faced the peaceful interior courtyard and was both spacious and quiet, offering luxurious comforts like a king-sized bed, bathtub, sitting area, and a work desk. The staff at The Augustine was incredibly gracious and attentive. We frequently relied on the concierge for dinner reservations, salon bookings, and securing train tickets. The daily service was impeccable, and the restaurant staff was equally outstanding. The property features three dining options, including a bar. The Refectory serves drinks and light bites, and I had one of the best Caesar salads I've ever tasted there. The Augustine Restaurant offers fantastic meals for breakfast, lunch, and dinner, while the Saint Thomas Brewery Bar, located in a grotto, provides a memorable experience with traditional Czech cuisine. Centrally located, The Augustine was perfect for exploring Prague’s sights, and we discovered many charming places just a short walk from the hotel. A fun and unexpected highlight of our stay was meeting Hannah Waddingham, who was staying at the hotel with her family. It was such a pleasure to chat with her!

This was a great hotel with old world charm and an interesting history. The staff were extremely helpful and considerate. The food was great (especially the Turkish eggs). The room was exceptionally large with a separate bathroom including a marble tub and vanity. I would highly recommend this hotel !

Perfect hotel for visit to Prague. Have stayed in many different European hotels and Augustine is at the top of the list. I can’t understand the posts criticizing service other than to believe they were based on an isolated and unusual experience. I will be specific as to why we found the service to be above and beyond what most hotels offer to counteract those general/less specific negative comments. Zoe at the front desk on more than one occasion during our stay went out of her way to make sure all was good with our stay and to personally greet us with a smile when we returned to the hotel. Marek and Ahmet in the restaurant were incredibly attentive and personable at breakfast and lunch (we did not eat dinner at the hotel). Michael the concierge spent time with us to make sure our days were well planned and had excellent local recommendations. Tomas who worked in the lobby area was equally as inviting as Zoe (and did a nice job with the orchids and flowers in the lobby). As others have posted, the location is 100% where you want to be - essentially equidistant from all attractions and areas you will visit. Hotel is off the street via a private drive which provides for a nice separation from the city. That said, lessertown (the side of the river where this hotel is located) is much quieter/less tourists than the old town side. We would not recommend staying in the old town area. We travel quite a bit and don’t post many reviews. Our experience at Augustine was so exceptional that we felt compelled to post. Enjoy Prague!