Buddha-Bar Hotel Prague

I'm conflicted and would struggle to call this 5*, good 4* yes but of course this was not reflected in the price. The reception is not 5* but room was beautiful and comfortable. Slippers, bathrobe, toiletries were nice. Bath was stunning, unfortunately I was sick for 3 of the 5 night stay so spent the majority of time in the room in bed and did not use the bath, which was a shame as it was very inviting. Housekeeping wasn't great, we stayed 5 nights and we had completely run out of toilet roll, we had to ask for more when completely run out (which is embarrassing) and even then it took until the next day/late afternoon (in the mean time we had to pinch one from a trolley that we found) on one of the days, at approx. 3-4pm housekeeping came in, I was having an afternoon nap (being unwell and taking sleepy medication), normally you would expect a return visit an hour or two later but never returned. Another day, they took some of the used towels, but did not replace them. On arrival the receptionist was lovely, gave us a welcome drink and let us into the room early (as we had travelled through the night, arrived at approx. 11am and was exhausted) the porter rushed to get the bags from the taxi, showed us around the room, etc. so that was nice but on exit, no attention, take the bags yourself attitude which was surprising given the attentiveness on arrival. Room has ceiling speakers from the TV, push button curtains, generally high end within the actual room. What did bother me was when I went to book a couple of their trips from leaflets that they gave us at the reception on arrival and was told that I would have to pay an additional 10% - what a cheek, never have I experienced this. I refused and asked them to help me book and I would pay the venue directly. Certainly not the behaviour of a 5* hotel. Breakfast was hit and miss, every day we ordered food, myself from the paid additions and only once did they get it right - on the first breakfast, it was so simple, no chilli oil but they just kept getting it wrong - either you get a completely plain dragon eggs or chilli oil or plain butter rather than garlic and brown butter. Meat in the scrambled eggs even though we requested no meat, etc. no apologies or words for that matter, just whipped it away, bring back another version, which again was wrong but we couldn't be bothered to say anything at this point. Ask for sweetener, but every day, you have to ask several times. The only nice breakfast staff member was a gentleman on one of the days. It was supposed to be a special trip for our 25th anniversary, when booking with British Airways, they requested a free upgrade if possible, I also again emailed the hotel directly, with the same request, now I am not saying that they have any obligation to do this but a reply would have been nice, i.e. sorry we are fully booked but we can provide xyz to the room (to make it special) for an additional cost. NO they completely ignore the email altogether which is simply rude. For the cost and issues mentioned above, I would have to really think twice before returning, which is a real shame given the room was lovely and location was great. Buddha-Bar, just to say, the little things make all of the difference.

I normally stay in big corporate hotel chains (I'm top-tier elite with the 4 big ones...), but tried this since I could book through an airline portal and earn toward requalifying for status there. Very glad I did, because this is now my favorite place to stay in Prague, one of my favorite cities. Kind of an odd concept for a hotel -- the famous Asia-themed Buddha Bar (which I mostly know from the Middle East), opening a hotel, but it works really well. Asia theme, but it's really "orientalist Asian luxury", which works great. Rooms are beautiful, service is excellent, and furnishings are great. One thing I really appreciated were the double windows -- with both sets of windows closed, there was no traffic noise from outside at all (and it's also on a side street without a huge amount of traffic). Great breakfast (until 1pm!), and the bar itself and restaurant (which I didn't visit on this trip -- next time).

Excellent location to explore the old city. Rooms are amazing and totally unique. Well appointed, clean, modern and great attention to detail. Staff very helpful. Breakfast buffet was adequate and nice variety. I'd stay again in a flash.

We LOVED staying at Prague Budha-Bar. Enjoyed a spacious room on the top 5th floor. Location is second to none - adjacent to Old-Town, in a posh area nearby the best restaurants and bars. ONLY downside - the beautiful bath tub in our room wan not practical. We could hardly enjoy either taking shower (weak pressure) or soaking in the bath (top narrow for my shoulders)...

The hotel and the services is excellent! Located ideally straight in the downtown, perfect breakfast and excellent room! The personnel is super friendly and always try to help. Golden standard of European service! 20 out of 10. Special great thanks to Ruslana and Irina for keeping the room in ideal state and cleaning it thoroughly every day! Great thanks to all personnel in Buddha Bar Hotel in Prague!