1 Hotel Hanalei Bay

Perfection is the only way to describe the week my husband and I spent at the 1 Hotel Hanalei Bay. Everything about the hotel is well-done, from the lovely buffet breakfast to the incredible gym and exercise classes, the the absolutely perfect location on the bay. We will be back!

Sudi checked us in and out was wonderful to work with. We got a room without a balcony but it wasn’t needed because the window opened so wide against the backdrop of the pool and ocean. Pools and hot tubs everywhere! Breakfast buffet was bountiful! We took advantage of the Audi even though we had a rental. Worked out since we wanted to test drive it anyways. The coffee class was also a highlight of our stay. The only VERY minimal drawback was layout of where the rooms were located. making it to our room from the lobby requires two elevators and some long corridors. Also, had to get our bearings on the floor numbers since the lobby is on the highest floor and the rooms were below.

Check in: very “White Lotus” with a welcome drink, cold towel, no check in line, and everyone sits on a couch. Very easy. The tour of the property was necessary and helpful. Rooms are beautiful and clean. Both of our rooms had pool/ocean views. We were here between Christmas and New Years. There were a couple of days that the pool music was loud but with the windows closed, we couldn’t hear a thing. Gym: AMAZING. Best hotel gym we’ve ever seen. They offer IV drips, VO2 max testing, etc Food: See my 1 Kitchen review on trip advisor. Great breakfast buffet. Dinner service was very slow. We didn’t use the spa. Check out: very easy. Valet: this could be improved. They want you to go up to valet and request your car. Depending on time of day, this can take 10 min for the car to arrive. After a couple of 10 min waits, we called the front desk when we wanted the car so it was ready when we arrived at the valet. There should be some kind of text feature to request the car to avoid a 10 min wait. Someone in our party had an accident during our stay and the hotel staff was very attentive, professional and helpful. Overall, a lovely stay. Mahalo.

My only regret with this hotel is that we did not stay longer. The place was absolutely gorgeous, the staff were all phenomenal and of course the natural beauty was insane. Pro tip: Bring your water shows and go snorkeling in their cove, we saw a ton of fish and sea turtles. We had an amazing time here.

I’m not one to write reviews normally nor do I expect a great deal from a vacation hotel massage. Further, as a former D1 athlete and lifelong active individual, I’ve had more than my share of physical therapy/message. That said, I was blown away by Rose’s knowledge of the body, injury management, message, etc. My 80 min message was the best I’ve had in 30 yrs and completely changed the trajectory of not only my vacation, but a nagging shoulder challenge I’ve been unable to shake. Truly incredible. I can’t recommend highly enough the 1 Hotel massage experience and Rose in particular who is a truly incredible and unrivaled knowledgeable masseuse.