Castle Hill Resort & Spa

A dream wedding venue and experience supported by a remarkably professional, caring, and detail-oriented team. The spa was a fantastic experience. Wonderful staff interactions and amenities for us and our wedding guests to enjoy throughout the weekend. The Castle is perfectly situated to provide a private and intimate experience while just a short drive to shops and restaurants. We have visited the venue in every season and can attest that it is beautiful no matter the time of year. We look forward to returning to stay at Castle Hill Resort & Spa for many years to come.

We stayed here 3 nights. No USB ports anywhere. No room service, not even a tidy up! We requested to have our beds made, NO! against our policy. To get clean towels you must put your used ones in the hall, they forgot to bring us new clean towels. No exceptions, so if you are intimate with your partner you're stuck with the old sheets as long as you are there. Very dated rooms, funky smells in the elevator, the ice machine and men's room were out of service. . And NO breakfast offered. Avoid this hotel if you are staying more than 1 night! We will not go back, and this was the first hotel that treated their guests like this, you go on vacation thinking you will not have to do what you do at home, i.e. make your bed, get clean sheets, and clean towels. And when asking at the desk for an exception NO! And no apology either, WHAT ARE YOU PAYING FOR? When we told some of the locals where we were staying,100% said you can do better at many other places.

I planned a beautiful birthday trip to castle hill resort and spa and i cant say enough about this property, the staff was amazing, the food was incredible, the suite was great...everything was perfect. very romantic for couples and to turn off the go go go vibe and just relax and be!!!! i have to be honest the comments do scary you because they are not good... but i really believe it is your crazy expectations that make it not good. me and my husband had the time of our lives.... Ms. Kelly who has work there for 17 years at the restaurant was very nice and funny.. thank you to everybody at castle hill resort and spa we love yall Aaron Ash Gomes And My husband Arthur... we will be back soon

RUINED our experience!!!! This review is for the SPA at Castel Point. I had called to book mid November for messages for me and my two friends to celebrate my 40th while we were visiting Okemo for my birthday. When I spoke to the spa in April to book our 3 appointments all 3 were booked at 1 pm so we could all go together for some pampering. Well- the day before they called to confirm and told me two of the messages would be at 1 and the mine at 2 pm. I said I was extremely disappointed as I booked this special day to enjoy with my friends and celebrate my birthday. All they could say was SORRY! I asked if they could perhaps call the other person they booked at one to see if they would be willing to move to 2 pm. They said NO- and that nothing else was available. Now we are stuck without a special afternoon I had planned all because the Spa has no idea how to run a business. They lost 3 messages without even trying to accommodate us in any way- after their mistake. Needless to say I will NEVER book there again. I had been a customer several times before . The messages were always good but there is relaxation room or area to hang out so it just doesn’t work to randomly change my appointment time . I’m so disappointed.

My favorite place to disconnect. I really did not want to tell anyone of this hidden Gem...so I would not....lol pleasant staff and great food! All the natural sights is all within driving distance from hotel. Top notch Spa!