Windsong Resort

This hotel is a very nice semi-boutique hotel. It never felt crowded. We had a lovely one bedroom ocean front room that was very large, clean and nicely decorated/furnished. The pool was clean and the food was decent. The service was also great. The ocean is great for snorkeling, lots a beautiful fish to see near the coral reef. Somewhere cafe is conveniently located next to hotel. The hotel is slightly expensive but worth it.

We would highly recommend this location if you are thinking about going to Grace Bay. We stayed in one of the penthouse suites and it was phenomenal. We want to thank Marksun our waiter during our dinner at the seaside table. The Lobster Tacos were incredible ! as were the scallops. Marksun does a great job at the morning coffee cafe in the morning. Service with a smile. Thanks also to Gary our suite butler and to Daeshka at the front desk. Windsong is one of the best boutique hotels I've ever stayed at. The natural beauty of this island is beyond description. Thanks for a great stay ! We'll be back Jon and Ammy Purdy

Gary at the hotel was beyond helpful! The island and hotel are beautiful. If you are visiting just to rest it will be ideal. If you are visiting for fun, night life excitement you will VERY DISAPPOINTED! My humble opinion, it is just too quiet/dead for the money and time... Again, warm and cold interactions with the individuals... I will always return to Mexico, DR, Aruba, South Africa and Italy because these areas have a lot to offer for tourists...

This was our first time in Turks & Caicos and we booked the Windsong based on a recommendation from friends. We were pleased to discover it was everything they said and then some! The staff was friendly, the room was incredible, the beach was spectacular. The room includes a daily breakfast which was much better than a typical continental breakfast. It includes several fresh options and is served by accommodating staff. The beach was pristine and there's a reef area for snorkeling right outside the hotel. This was not an all-inclusive experience which for us made it much more pleasant and personal. The food (and drinks) at the 2 on-site restaurants was excellent and probably much better than you would get with an all inclusive package. The general manager (Annette) walked around the property daily to ensure all guests were happy and taken care of. We were impressed by all the wait staff and bartenders, especially Youvline, Angenie, Marcson, who went out of their way to make us feel like family. The concierges Khalil and Garey were friendly, knowledgeable and quick to assist with all our needs. We just left last week and are already looking forward to our next trip back to the Windsong.

There were distinct pros and cons at this place. Nice property and it was in a good location. Rooms were really nice and the cleaning staff was amazing. Probably the best room we have stayed at in the Caribbean. Front desk staff was wonderful and Khalil and Garry the Butlers were awesome! Overall the pools and lawn chairs were great! Now the bad stuff. The restaurant (they only have one) was bad on a lot of different fronts but most prominent was the service. It was extremely bad. Often for breakfast you would have to go ask for service as they ran around ignoring you. Most of the time they felt very “put off” by being there and generally were not very friendly. Another review said food takes 50 minutes to get and I would agree (this includes the continental breakfast). Amazing how poorly the restaurant is run given all of the other good things as it relates to the resort. The only other negative is that they do seem to want to blow all the leaves at 7:30 every morning. I understand that it needs to be done but timing may be a little bit off for a vacation resort. Overall the place was nice but with the staff being very hit or miss outside of the front desk and housekeeping might very well prevent us from visiting this resort again.