Windsong Resort

We checked in at Windsong around 1:30. Our room wasn't quite ready, so we changed into our bathing suits and hung out on the beautiful beach. After about an hour, we received a text message that the room was ready. We stayed in a two bedroom bungalow. There were six of us, so one couple slept on the pull out sofa. Our bungalow had a lanai with a grill which we used on the one night that we didn't go to a restaurant for dinner. Everyone at Windsong was very friendly and helpful and ready to answer our questions. A continental breakfast was included and we could add extras if we wanted. The best spot to eat your breakfast is in one of the hidden dining areas overlooking the beach and the amazing clear blue water. You can snorkel and sail from right in front of the resort and if you want to parasail, the boat comes to shore to pick you up. Rushawn was our beach server and did a great job - he had good ideas for drinks and places to visit on the island. The absolute best discovery was the rooftop bar and the amazing bartender, Wilder. His lemon drop martini was to die for. According to the rest of my family, the dirty martini and rum punch were also outstanding, and so was the virgin Pina colada. Definitely recommend! Would we stay at Windsong on the Reef again? Yes, we would!

My family and I spent a very enjoyable February vacation at Windsong. The resort is situated next to an amazing reef so this is a great location for snorkelers; we saw an incredible variety of wildlife. The reef is undoubtedly the star attraction of our week in Turks and Caicos. Our accommodations were excellent. We stayed in a one bedroom bungalow with a king-sized bed and a pullout couch that easily accommodated four. The room included a full kitchen which we didn't utilize much but was a great amenity (along with the washer/dryer which we definitely used.) The staff were generally very friendly and efficient; they made a special attempt to greet us with hand towels and welcome drinks when we arrived which was most appreciated. We rented bikes, borrowed paddle boards and pedal boats and we were endlessly entertained. The only real criticism of the resort was the food and beverage service. With the exception of breakfast which was always very satisfactory, the bar and restaurant here left much to be desired. The service on the beach and the quality of the drinks were so poor, we began to patronizing other nearby establishments on the beach to get decent service and a solid pour. I watched in astonishment as a bar tender took 15 minutes to make two pina coladas. A lunch on the beach yielded several over-priced tuna sandwiches with only a minuscule amount of fish. We tried to eat dinner the first night at the hotel's restaurant for a Caribbean style barbecue. We were seated at a dark table (several tiki torches adjacent to the table were not lit). During the course of the buffet dinner, we were never offered a drink from the bar, our water was delivered about 20 minutes into the meal and the food, including an inedible seafood chowder, was very disappointing. At one point my traveling companions bussed their own table! The manager graciously struck some meals from the bill after we expressed our dissatisfaction. We gave the restaurant one more chance for lunch one day and our meal (in a largely empty restaurant) took about 90 minutes from start to finish. We would heartily recommend the Windsong to anyone traveling to Turks and Caicos, but I urge the resort's management to evaluate the food and beverage department, the only demerit in any otherwise wonderful vacation.

Look no further if you want the best hospitality on the island, beautiful ocean front rooms (they often provide free upgrades) and gorgeous boutique/family owned hotel surroundings. They have plenty of outdoor day beds (that other hotels may have an extra charge for) -see photos and an okay breakfast that is included with a gorgeous view to eat it in. The food at Jojo’s is just okay, but best ceasar salad I have EVER had. Plenty of other restaurants to explore in the area. We walked the beach to some fancier hotels and hands-down knew we selected the best one! Beauty! Charm! Bar-none hospitality! Enjoy your trip to Windsong on the Reef!

Location is good, great snorkeling right in front of the hotel, rooms are clean and housekeeping was great. Gary was ok to book tours with and the lady in the lobby working the bar was nice. Now the bad stuff that made me write this review. Number one complain is the employees at the resort. Extremely slow and every time we wanted to ask a question or order anything we got the same attitude like we are bothering them. Maybe they are overwhelmed with tourists and overworked but I can say this is the vibe everywhere. I'm from E Europe and customer service is pretty bad over there but Turks and Caicos is a level above ( similar experience outside resort ). Food is bellow average, don't eat at the resort, if you don't want to drive go next door ( Somewhere Cafe). The only 2 places with good food ( Marine Room and Coco Bistro). Thursday fish fry is a joke, the food was a 4 out of 10. Also, check the bills before you pay and tip. My $530.00 bill for one dinner included 20% tip. ( dinner for 2, average food and drinks, not at Windsong,). When we explored the island, Security staff all over, one resort we booked dinner for Valentines was gated with security outside, look like resorts you see in Mexico. I biked around town a few times to exercise, buy souvenirs and saw all kinds of suspicious people. Surprised to see how dirty and unorganized everything is, for such a small island. On a positive note, if you never been to TCI I recommend to visit, experience the amazing beach, waters and ignore the nonsense. Maybe do a better research on where to stay and eat before you book this place.

We had a fabulous week at Windsong Resort! The people are welcoming and the location is awesome. We had a junior beachfront suite and could not get enough of the views, especially the sunset. The beach is incredible and you can walk for miles along Grace Bay. I would definitely recommend a car as the resort is on the quieter (for the moment) part of Grace Bay and it makes it easier to go out for dinner. Overall, we highly recommend Windsong as an excellent value for the price.