Grand Miramar All Luxury Suites & Residences

Nice size comfortable rooms with amazing views. Generally a quiet location (unless there's a wedding). Very accommodating service. Well kept pools. Amazing rooftop infinity pool . A nice quiet vibe just a 10 minute taxi ride to The Malachon or Romantic Zone. A great breakfast is offered. Good but limited food offered for lunch and dinner. The workout room is located at the basement level with very poor internet service in the gym.

My wife and I have visited Mexico frequently since the ‘80s. We recently returned to one of our favourite places, the Grand Miramar in Puerto Vallarta. The check-in and check-out process was friendly and efficient, and the breathtaking views, gorgeous plants in full bloom, and peaceful atmosphere made it a perfect stay. The friendly and helpful staff, including Abel, Louis, Jorge, Salvador, Lewis, Mario, Alberto, Angela, Joel, Maria, Roberto, José, Daniella, Ulysses, and others, went above and beyond to ensure our comfort. The stunning rooftop pool with whale and parrot sightings, along with the attentive rooftop staff, contributed to the exceptional experience. Be sure to check out the clubhouse sandwich or the amazing popcorn shrimp with a cold cereveza. The breakfast room offered a delightful array of Mexican dishes and à la carte options, with the chef’s exceptional omelette being a standout. It is all of this that makes a stay at the Grande Miramar truly exceptional. While the bell boys’ signs could be modernized, the exceptional service and amenities make it a standout hotel.

We were welcomed when we arrived and our bags taken to our room while we checked in. The view from our balcony in room 507 was amazing! Both the room and bathroom had lots of space. All the staff were so attentive and friendly.. The concierge recommended great places for dinner and helped us rent a vehicle. The rooftop pool and main pool areas were relaxing and never without pool service and clean fresh towels. We will most definitely be back! Thanks! Stacy and Brian room 507

We stayed at the Miramar for 8 nights. On arrival we were allocated an ocean-view suite which was totally unacceptable - you could only see the ocean if you hung off the side of the balcony. They had a suite available on the 9th floor with an additional cost of 400 US dollars. After refusing the upgrade and unacceptable suite, they found us the suite we had booked which was excellent. This initial check in experience was poor practice for a hotel of this standard. Off-putting and unwelcoming. Once settled the hotel was very good. The suite was spacious and well appointed. Coffee machines and coffee provided. However, trying to negotiate getting tea bags for the room from reception was impossible. We just gave up!! The views over the terraces are absolutely stunning and often it was enhanced by seeing humpback whales in the bay. The pool, breakfast, room-servicing and front desk staff were excellent, friendly and helpful. The pool areas had stunning views over the bay and were very comfortable. Breakfast was excellent. Food around the pool was also excellent. The hotel is high up overlooking PV. To get to town there are taxis available at all times. We used Uber and the cost of a return journey was about £8GBP/$10US dollars return. This was a great way to have the peacefulness and views of the hotel and madness of PV as and when you wanted it. The hotel is very good but not excellent. It lacks attention to detail that a good manager brings to an excellent hotel.

The property was beautiful, peaceful, fantastic views, and quiet. We couldn't believe how quiet it was even with a wedding on the roof both nights. The extra decorations for our 50th anniversary was a great surprise! The only part we didn't enjoy was riding on the cobblestones up and down the hill but that was nothing against your beautiful hotel. By the time we left we were hugging everyone like family and even shared Salvatore's banana bread. The breakfast buffet was our favorite and we even have a picture of all your staff serving us. Salvatore and Antonio answered every question we had and were so helpful getting a taxi. Francisco Mendoza took very good care of us and promised to help us the next time we book since we will definitely come back to the top of the mountain!!! Antonio Rodriguez helped my husband plan the entire trip through emails that he responded to immediately. We have never had a family of helpful, loving members taking care of us on a vacation as we did at the Grand Miramar and look forward to seeing you next year!!!