Hotel Mousai

My husband and I stayed at Hotel Mousai for our honeymoon, and we had an amazing experience. The hotel is beautiful, but what really made our trip special was the exceptional service from our butlers, Danny and Humberto. They were incredibly kind, attentive, and always available whenever we needed anything. They helped us make restaurant and spa reservations, arranged breakfast orders, answered every question we had, and made everything throughout our stay completely seamless. Their attention to detail and genuine care made us feel so well taken care of. Thank you, Danny and Humberto, for making our honeymoon even more memorable. We truly appreciated everything you did for us. We would absolutely stay at Hotel Mousai again, and we hope we’ll have the pleasure of having Danny and Humberto take care of us on our next visit!

We have stayed at Hotel Mousai five times now. It is perfect for a couple who want to relax and enjoy great food and excellent service. We always get an ultra room to have the butler service. Greta has repeatedly provided us with the most amazing service. Our stay would not be the same without Greta taking such excellent care of us. The rooftop pool and where we spend our days. The staff are so accommodating when it comes to adjusting the canopy for more shade. They constantly check on you to see if you are comfortable or need more excellent food or drink. Highly recommended for a top notch couples stay.

To say that dining at MISIKA was fabulous is an understatement. We can't say enough for how we were treated and how exceptional the quality of food and service was. We had a reservation for 8 people, but 10 of us showed up...five minutes later, we were all seated together. Yan seated us and introduced us to our server, Felix. He told us he would take care of us and serve us dishes that he thinks we will enjoy. Not long after, our appetizers arrived...one unique creation after another. Finally, after the appetizers were eaten, we were wondering what we would want for desert, but moments later the entrees showed up. It was truly a feast meant for royalty and we almost finished everything before the wonderful deserts arrived. Felix was truly wonderful, kind, caring, patient, catering, and his suggestions were beyond exceptional. We unable to give more than a 5 Star review for MISKA, but Felix deserves 10 Stars! On our next visit to Hotel Mousai in Puerto Vallarta, we will definitely dine at MISIKA again and ask for Felix ...we can't wait!

Excellent all around, food quality was amazing, staff were not just attentive, but very happy and engaged. You can tell it’s a great place to work. Diego was our Buttler and was on point. He really made our whole experience one of a kind. We will be coming back.

Miguel was awesome. Always helpful and on top of things.