Hotel Mousai

The first thing I have to say is I have traveled to all inclusive resorts all over and this one is so for by far the best I have ever stayed at. Dreams, Secrets, Live Aqua just to name a few. This one blows all of them out the water. The butler service goes unmatched Diego and Daniel never missed a beat. I wanted ti change dinner time jo problem arranged a of site cooking class no problem. When we need something less that 2 minutes was like they were standing outside the door. They sent messages all day to make sure we knew we were welcome and when we left the phone in a Uber got it back the same way. The level of service and the food was top notch fine dining above michelin stars. The room service fast and hot breakfast. The spa not for me but it was great I don't like spa it don't feel manly but the experience was out of this world. The cold plunge I wanted to do that again. Th steam room had me thinking when I get home my son bathroom is getting transformed 😂 when he leaves for college next month. The entire experience from the drinks to everything room etc i can write forever. All inclusive is the way to go trust me you won't regret spending the extra money.

Our stay was made unforgettable thanks to our butlers, Diego and Daniel. They went above and beyond every single day to make sure we had everything we needed. They were incredibly attentive, friendly, professional, and always one step ahead—whether it was arranging reservations, helping with transportation, or making sure every request was taken care of quickly. Their genuine kindness and outstanding service made us feel truly welcomed and cared for. It’s rare to meet people who take such pride in making your vacation special, and they absolutely did. They were one of the highlights of our trip, and we can’t thank them enough. If you’re staying here, you’re in excellent hands with Diego and Daniel. We can’t wait to come back!

Service was excellent and food was delicious. All staff members were amazing, especially Enrique and Orlando waiters at Noi restaurant. Highly recommend.

My husband and I stayed at Hotel Mousai for our honeymoon, and we had an amazing experience. The hotel is beautiful, but what really made our trip special was the exceptional service from our butlers, Danny and Humberto. They were incredibly kind, attentive, and always available whenever we needed anything. They helped us make restaurant and spa reservations, arranged breakfast orders, answered every question we had, and made everything throughout our stay completely seamless. Their attention to detail and genuine care made us feel so well taken care of. Thank you, Danny and Humberto, for making our honeymoon even more memorable. We truly appreciated everything you did for us. We would absolutely stay at Hotel Mousai again, and we hope we’ll have the pleasure of having Danny and Humberto take care of us on our next visit!

We have stayed at Hotel Mousai five times now. It is perfect for a couple who want to relax and enjoy great food and excellent service. We always get an ultra room to have the butler service. Greta has repeatedly provided us with the most amazing service. Our stay would not be the same without Greta taking such excellent care of us. The rooftop pool and where we spend our days. The staff are so accommodating when it comes to adjusting the canopy for more shade. They constantly check on you to see if you are comfortable or need more excellent food or drink. Highly recommended for a top notch couples stay.