Hotel Mousai

We LOVED our trip to Hotel Mousai! The service, the rooms, the views, the pools, the food, everything was amazing!! The food was very much a step above what we normally have for all inclusive resorts, and I don’t think we had a bad meal - even the pool food was super delicious! The service was also wonderful! We stayed in a corner ultra suite in the North tower and got the added bonus of having Diego and Ernesto as our butlers. They were amazing - they got our group of 8 reservations every night at the times we wanted and it was so easy! Any little thing we needed they were right there to help us out and make our stay special! I also thought the spa was amazing. The views, the services, all incredible! Some of our favorite staff members that we met were Omar, Rafael and Gabriel at the rooftop pool (North tower). I don’t think our drinks were ever dry or our tummies hungry - they work so hard and took great care of us! Roberto down at the Garza Blanca pool was also so sweet to us and fun personality and we loved having him as our pool server. Lastly, at Dao, David was exceptional. We had great servers every night but he was over the top excellent. Overall great stay and we will definitely be back!

Mousai South Roof Top staff was awesome. Standouts include Arturo, Noemi, and Alejandro M. Although everyone was awesome. Great food and drinks, relaxing atmosphere and nice tunes.

We absolutely love this place. It was our 7th visit from California in the past 5 years. The food and cocktails are delicious. The service is amazing. We stayed in the South Tower and Antonio and Angel took great care of us at the rooftop pool. The drinks kept flowing. And they were always on top of moving the umbrella at our whim when the sun shifted. Service with a smile! It’s our happy place. You won’t be disappointed. Hats off to the butler service as well. Alan, Greta and Carlos are always there for us! Can’t wait until our next trip.

Me and my friend recently visited the hotel Moussai and I have nothing but amazing things to say about this resort. I was a little worried to travel here since it was my first time ever in Mexico but I felt sooo safe. We had a personal butler during our entire stay and he went above and beyond for us to make sure we had the best vacation possible. His name was Daniel! If you are coming to Mexico you need to stay at this resort and request him!! So so happy with our overall experience here. ALL of the staff was amazing and cared for us so much. Thank you

We had dinner at Misika restaurant and it was a wonderful experience! The Peruvian food was delicious. The staff was pleasant and very attentive. Felix, Jairo and Yan made our evening an amazing experience. Thank you!!