Hotel Mousai

Came for a wedding, will be back for either a friends couples getaway or even being the kids to the family section. Probably the best all inclusive we’ve done. Food, service, drinks, and atmosphere were all superb! Special deserved shout outs to Ricardo at the north tower rooftop and Eduardo.

Beautiful place. Great views. Food was excellent. Ricardo at the rooftop pool was incredible and took great care of the group every day.

Our family and friends gathered together to share in the destination wedding of my daughter. Every detail of the experience was beyond expectations ....from the environment, top shelf client services, stunning views, amazing food options, and tasty beverage selections. Special shoutout to the Rooftop Norte crew who catered to our wedding party's experience each and every day with amazing service and an abundance of grace while we relaxed every day at the Infinity Pool. They anticipated our every need! Those team members included Felix, Ernesto, Eduardo, Jorge, Marco, Ricardo, and Yang.

This was the most amazing vacation of my life. The all inclusive is definitely worth it. The food was phenomenal at all restaurants including room service- least favorite was Blanca Blue and best was Hiroshi in our opinion. Our housekeeper Deniz Lopez made sure our room was reset midday and then also provided the turndown service to set the mood upon returning from dinner. Our butler Diego messaged every morning checking what he could do to assist that day. Between the hotel activities and all of the buildings, pools, plus the gardens there was plenty to do on the resort. The hike to the waterfall was a little rocky and wet but worth it! Also the spa!!! Do the spa! Only downside is the construction noise. They are building new towers plus moving large boulders on the beach. It didn’t affect us besides when doing the yoga in the gardens then it was inconvenient. The south tower may have been less exposed to the noise plus it had the wonderful garden view.

The food and the service is second to none. The room was amazing and the view we had on the 11th floor from the North tower was spectacular. The reason I can’t give 5 stars is because the entertainment was non-existent. There was literally nothing going on here. If you want a vacation of doing nothing but sitting by the pool and eating great meals this is the place for you. If you want to walk the beach and be by the ocean this is not even an option. The beach is far from the towers and it’s all rocks. I didn’t even see anyone swimming in the water. The rooftop pool is great but it’s the same thing day after day so after about 2 days of the same music and zero entertainment it got boring for us. We won’t be coming back which is a shame because the food and drinks were next level but like I said there’s hardly any activities. For those that will say they have daily activities you are correct. For example they have yoga in the morning. Good luck getting to yoga. It’s down in the village area by the carousel and to get to it you need to go down 6 stories of rocky stairs carved out of the mountainside or wait for a bus to take you there. There’s so much potential here as they have some really cool spots that they could set up bands to play but outside of a flute player and a pianist no music.