Hotel Mousai

Truly amazing -- we didn't want to leave. The facilities are impeccably maintained, the rooms have stunning views, the beds are heavenly, and the food was excellent. But what truly makes this a special place is the service. Our butlers Daniel and Humberto made sure we were never without a need. The staff at the North Tower pool -- Jorge, Rafa, and all the others -- always made sure we were well fed and never without a drink in hand. The waiters at all of the resteraunts were so good. There is not a single thing I would have wanted differently.

Noi is one of many excellent choices at Mousai. The food was amazing and the service impeccable from start to finish including the team of Karen, Pilar, Arturo, Maxi and Geru. We enjoyed our first dinner so much we returned our last evening. Tried different dishes which were as tasty as the first night. We were fortunate to talk with the experienced and personable manager Arturo who helped to make both evenings even more special. The entire team was welcoming and knowledgeable. We will be back. The menu is extensive and something for every taste bud. Didn’t try the pizza but when one was served next to us, it looked quite tasty.

We came back to Hotel Mousai in Puerto Vallarta to celebrate our 20th anniversary, and once again it exceeded all expectations. This was our second stay, and it reminded us why we love this place so much. The service is outstanding from the moment you arrive. Our butler was fantastic, always attentive and making sure everything was perfect throughout our stay. The restaurants and food are exceptional, truly some of the best we’ve experienced at a resort. Every meal felt special, and the cocktails were excellent as well. We spent a lot of time on the rooftop pool, which is absolutely stunning. One of the most unforgettable moments was seeing whales from the rooftop while relaxing by the pool, something we will never forget. Our room was beautiful, very comfortable, and the private jacuzzi on the terrace made the experience even more special. Hotel Mousai is the perfect mix of luxury, great service, incredible food, and breathtaking views. It made our anniversary celebration unforgettable, and we will definitely be back again.

Very Chic and nice resort. Great amenities, excellent rooftop pools. We stayed at the North Tower for adults only. Our butler Diego Mousai was very attentive, checks in with us 3-4 times a day to make sure all our needs are met. He even arranged for us to tour the Penthouse which was very nice. All the staffs were very nice and very to help as well. There are 5-6 restaurants on site, our favorite was the Japanese/Korean restaurant where we cooked our own BBQ. The other restaurants were just OK, most of the dishes were very salty some were inedible. Things were very calm and safe in PV, not what the media tells you on social media so if you have plan to come down, there's no reasons to hesitate. We will for sure come back to Hotel Mousai again if PV is our destination.

Amazing hotel with huge selection of high end restaurants.